Page 169 of 486

GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air-cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life. Note:
The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area. HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect turns
off power from the high-voltage battery.
Note:
There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access the high-voltage
disconnect circuit. To do this, you must
unplug the circuit from the circuit port
connected to the battery.
The high-voltage service disconnect is
located behind the rear fold down seats.
Note: The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
Service Disconnect Location for
Non-Energi Vehicles 166
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE162457 E159506
Page 170 of 486
Service Disconnect Location for Energi
Vehicles
Disabling the High-Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and remove
the plastic cover. 3. Pull the outer cover off to expose the
service disconnect lever. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles slide the handle
outboard and to the left. 5.
Pull the handle toward you and remove
the circuit from the vehicle to disable
the high-voltage battery.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The vehicle will detect if the
electrical system is safe and reactivate
automatically.
167
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE162957 E200939
2
1
3 E147234 E146133
Page 171 of 486

CHARGING THE HIGH
VOLTAGE BATTERY
WARNING: Do not use the 120 volt
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. WARNING:
In Canada, do not use
the 120 volt convenience cord in
commercial garages. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor. WARNING:
The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet may cause burns, property
damage and increase the risk of electric
shock.
Charging Equipment Your vehicle is equipped with a standard
120 volt convenience cord located under
the luggage compartment floor covering. The 120 volt convenience cord allows you
to charge the high voltage battery using a
standard 120 volt household outlet.
Note:
It takes approximately seven hours
to completely charge an empty battery
using the standard 120 volt convenience
cord.
120 Volt Convenience Cord Power.
A.
Fault.
B.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. It takes approximately
2.5 hours to completely charge an empty
battery using a 240 volt charging station.
168
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE264827 E239266
Page 172 of 486

Note:
The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation. Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle.
Note:
When the convenience cord is
plugged into an outlet, use the following
table to determine your vehicle charge
status. If the POWER indicator light is off
after plugging in the convenience cord, use
a different outlet.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. Status
Convenience Cord LED Indicators
Fault
Power
If the POWER and FAULT indicator lights are offafter plugging in the convenience cord, use a different outlet.
Off
Off
The convenience cord is plugged into the wall andready to charge your vehicle. Reference the
CHARGE PORT section below for information on how to tell if the vehicle is charging.
Off
On
The convenience cord is experiencing a chargingfault with the vehicle. The convenience cord will retry 3 times. If the fault persists, your vehicle is not charging or there is an internal fault in the charging equipment.
Blink
Off
Ground Fault Circuit Interrupter (GFCI) Fault
Detected. The convenience cord is retrying to charge.
Blink
On
The convenience cord detected a high temper-
ature at the AC plug and Wall Outlet. Your vehicle is not charging.
On Steady
Blinking
Missing Ground at AC Outlet. Connect to properlygrounded AC outlet. Your vehicle is not charging.
On Steady
Off
169
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage Battery
Page 173 of 486

Note:
If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at www.owner.ford.com.
Charge Port
The charge port is located between the
front left side door and front left wheel
well. There is an indentation located on
the charge port door. Press with your
thumb to open and close the door. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
There is a cord acknowledgment feature
that activates when you initiate a charge
cycle. The four light quadrants will
individually flash clockwise starting with
the top right light and ending with the top
left, two full times, confirming the system
detects the charging coupler. Use the key fob to view the charge status
of your vehicle at any time by pressing the
unlock button. The light ring will light up
the corresponding quadrant(s) so that the
current state of charge can be determined.
If the charge is below 25 percent, the light
ring will not light. Do not forget to press the
lock button on your key fob to re-lock your
vehicle.
The light ring will also display the current
state of charge when opening the doors.
Charging
Note:
Your vehicle must be in park P to
charge.
To charge the high-voltage battery:
1. Put the vehicle in park
P and power
down the vehicle.
2. With your thumb, press in and release the indentation located on the charge
port door and the door will rotate open.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
170
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE144779 E144780
Page 174 of 486

5. If using a 240–
volt charging station,
follow the instructions on the charge
station to begin the charging process.
The light ring will display how far along the
charge is:
• When the top right quadrant is pulsing,
the charge is between 0-25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is
pulsing, the charge is between 25-50
percent.
• When the lights on both right side
quadrants are on and the bottom left
quadrant is pulsing, the charge is
between 50-75 percent.
• When the lights on the three quadrants
are on and the top left quadrant is
pulsing, the charge is between 75-100
percent.
• When all lights on the entire ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: You will need a padlock or a
combination lock with a shackle diameter
of 0.2 in (5 mm) or less and the straight
portion of the shackle of 1.0 in (25.4 mm)
of length or more. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See the Charge Settings Menu on
your touchscreen.
See SYNC™ 3 (page 353).
When you select Value Charge, charging
may not begin upon plugging in. Your
vehicle may delay charging to take
advantage of off-peak electricity rates.
Your vehicle will optimize the charge
schedule to be complete by the next GO
Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
• When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on,
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When your vehicle is waiting to
charge, the light ring will turn off one minute
after displaying the present state of charge.
When your vehicle automatically begins
charging, the light ring will turn on and
display how far along the charge is per the
section above.
171
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE172036
Page 175 of 486

Note:
If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the lighting ring. Refer to
the Charge Port Light Ring Settings. See
SYNC™ 3 (page 353).
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall while your vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes. HIGH VOLTAGE SHUTOFF
SWITCH
The integrity of the high voltage system is
continuously monitored. After a substantial
collision or physical jolt, the high voltage
system could become deactivated. To
reinitialize the system.
1. Press the
START/STOP button to
turn the ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered on after this sequence, repeat steps 1 and 2 up
to two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
172
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE144781
Page 176 of 486

AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury. WARNING:
When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Note: The ready to drive indicator may be
off and you may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
Understanding the Positions of
Your Rotary Shift Transmission Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center console, below the climate control
system.
To place your vehicle in gear from park (P):
1.
Fully press down and hold on the brake
pedal through shifts out of park (P).
2. Rotate the outer ring of the transmission selector clockwise from
park (P), until the desired gear
illuminates on the transmission
selector. The instrument cluster also
displays the current gear selected.
3. Release the brake pedal and the transmission remains in the selected
gear.
Park (P)
With the transmission selector in park (P),
your vehicle locks the transmission and
prevents the wheels from turning. Always
come to a complete stop before putting
your vehicle into and out of park (P). An
audible chime sounds once you select park
(P).
When the ignition is turned off, your vehicle
automatically shifts into park (P). If the
ignition is turned off when the vehicle is
moving, it first shifts into neutral (N) until
a slow enough speed is reached. Your
vehicle then shifts into park (P)
automatically.
Automatic Return to Park
Note: This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
173
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing TransmissionE224178