Page 273 of 486
REMOVING A HEADLAMP
Note:
To remove push pins, use a
flat-bladed screwdriver to pull up the center
release pin.
1. Make sure the headlamp control is in the off position and open the hood.
2. Remove the six push pins securing the
front fascia to the front trim cover.
3. Remove the three bumper cover upper
screws using a flat-bladed screwdriver.
4. Remove the push pin at the inboard side of the headlamp you are servicing. 5. Remove the two screws securing the
headlamp using a flat-bladed
screwdriver. 6.
Remove the lower three wheel housing
fasteners by turning them
counterclockwise.
270
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE159693 E159694 E159695
Page 274 of 486

7.
Remove the two outmost front bumper
cover lower fasteners, only on the side
of the headlamp you are servicing, by
turning them counterclockwise. 8.
Separate the front bumper cover from
the fender by gently pulling the front
bumper cover to the outside of the
vehicle 1.2 in (3 cm). 9. From the front of the vehicle, gently
pull the front bumper cover forward
4 in (10 cm)
by grasping it next to the
headlamp to be serviced and in the
lower front of the wheel opening. 10. Gently pull the headlamp assembly
outward to disengage it from the
lower fixing point.
11. Carefully lift the headlamp and remove it from the vehicle.
12. Disconnect the electrical connector from the headlamp assembly by
pushing the release tab on the
connector.
CHANGING A BULB WARNING:
Switch the lamps and
the ignition off. Failure to follow this
warning could result in serious personal
injury. WARNING: Bulbs can become hot.
Let the bulb cool down before removing
it. Failure to do so could result in
personal injury.
Use the correct specification bulb. See
Bulb Specification Chart
(page 319).
Install in the reverse order unless otherwise
stated.
271
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE159696 E159697 E159698 E159699
Page 275 of 486

Headlamp
Headlamp high beam.
A
Headlamp low beam.
B
Note: LED headlamps are not serviceable.
Have your vehicle checked as soon as
possible.
Headlamp Low Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder. Front Halogen Fog Lamp
Note:
You cannot separate the fog lamp
bulb from the bulb holder.
Note: Use caution when removing fog lamp
facia cover from breaking or scratching.
1. Remove the fog lamp cover, using a flat screwdriver.
2. Remove the three fasteners using a screwdriver.
3. Remove the lamp.
272
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE222975
AB E268887
Page 276 of 486
4. Disconnect the electrical connector.
5.
Turn the bulb holder counterclockwise
and remove it.
6. Install the new bulb in reverse order.
LED Lamps
LED lamps are not serviceable. Have your
vehicle checked as soon as possible.
The following lamps can be LED:
• Front side marker lamps.
• Front direction indicators.
• Daytime running lamps.
• Side direction indicators.
• Central high mounted brake lamp.
• Rear direction indicators.
• Brake and rear lamps.
• Front fog lamp. Reversing Lamp
1. Carefully remove the plastic trim clips
holding the interior cover. 2.
Turn the bulb holder counterclockwise
and remove it. 273
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE268888 E258906 E258907
Page 277 of 486
3. Press the bulb in and turn the bulb
counterclockwise to remove it.
License Plate Lamp 1. Use a suitable tool, for example a
screwdriver, to carefully remove the
lamp.
2. Remove the lamp.
3. Turn the bulb holder counterclockwise
and remove it.
4. Remove the bulb by pulling it straight out.
274
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance3
2
1
E72789
Page 278 of 486

GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash. •
Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
275
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care
Page 279 of 486

•
Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface. Note:
Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
• Use a spray with a
40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
276
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care
Page 280 of 486

WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
277
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care