Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
15
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats ..................................................
27
Child Restraint Positioning ........................
29
Child Safety Locks ..........................................
31
Seatbelts
Principle of Operation ..................................
33
Fastening the Seatbelts .............................
34
Seatbelt Height Adjustment .....................
36
Seatbelt Warning Lamp and Indicator Chime ............................................................
36
Seatbelt Reminder ........................................
37
Child Restraint and Seatbelt Maintenance ...............................................
38
Seatbelt Extensions .....................................
39
Personal Safety System ™
Personal Safety System ™........................
40 Supplementary Restraints
System
Principle of Operation ..................................
41
Driver and Passenger Airbags ...................
42
Front Passenger Sensing System ...........
43
Side Airbags ....................................................
45
Driver and Passenger Knee Airbags .......
46
Safety Canopy ™............................................
47
Crash Sensors and Airbag Indicator ......
48
Airbag Disposal .............................................
49
Pedestrian Protection
Pedestrian Alert System ............................
50
Keys and Remote Controls
General Information on Radio Frequencies ..................................................
51
Remote Control ..............................................
51
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
59
Checking MyKey System Status ..............
59
Using MyKey With Remote Start Systems .......................................................
60
MyKey – Troubleshooting ..........................
60
Doors and Locks
Locking and Unlocking ................................
62
Keyless Entry ...................................................
65
Interior Luggage Compartment Release ........................................................................\
...
67
Security
Passive Anti-Theft System .......................
69
Anti-Theft Alarm ...........................................
70
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Cleaning the Exterior
..................................275
Waxing .............................................................
277
Cleaning the Engine ....................................
277
Cleaning the Windows and Wiper Blades ........................................................................\
.
277
Cleaning the Interior ..................................
278
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
278
Cleaning Leather Seats .............................
279
Repairing Minor Paint Damage .............
280
Cleaning the Wheels .................................
280
Vehicle Storage ...........................................
280
Body Styling Kits .........................................
282
Wheels and Tires
General Information ..................................
283
Tire Sealant and Inflator Kit ...................
283
Tire Care .........................................................
289
Using Summer Tires ..................................
304
Using Snow Chains ...................................
304
Tire Pressure Monitoring System .........
305
Technical Specifications .........................
309
Capacities and Specifications
Engine Specifications ................................
310
Motorcraft Parts ............................................
311
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
313
Capacities and Specifications ................
314
Bulb Specification Chart ..........................
319
Connected Vehicle
Connected Vehicle Requirements .........
321
Connected Vehicle Limitations ...............
321
Connecting the Vehicle to a Mobile Network .......................................................
321
Connecting the Vehicle to a Wi-Fi Network .......................................................
321Connected Vehicle – Troubleshooting
........................................................................\
322
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
324
Changing the Wi-Fi Hotspot Name or Password ...................................................
324
Audio System
General Information ..................................
325
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
325
Audio Unit - Vehicles With: SYNC ........
326
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ............
329
Digital Radio .................................................
330
Satellite Radio ..............................................
332
USB Port .........................................................
335
SYNC™
General Information ..................................
336
Using Voice Recognition ...........................
337
Using SYNC™ With Your Phone ...........
339
SYNC™ Applications and Services ......
340
Using SYNC™ With Your Media Player ........................................................................\
343
SYNC™ Troubleshooting ........................
344
SYNC™ 3
General Information ..................................
353
Using Voice Recognition ..........................
355
Entertainment ..............................................
361
Climate .............................................................
371
Phone ..............................................................
373
Navigation ......................................................
375
Electric Vehicle Information ...................
380
Apps ................................................................
400
Settings ..........................................................
403
SYNC™ 3 Troubleshooting ....................
405
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
INSTRUMENT PANEL
Air vents.
A
Direction indicators. See Direction Indicators (page 79).
B
Information display controls. See
Information Display Control (page 72).
C
Instrument cluster. See
Instrument Cluster (page 88).
D
Information display controls. See
Information Display Control (page 72).
E
Wiper lever. See
Wipers and Washers (page 74).
F
Keyless starting.
See Keyless Starting (page 143).
G
Hazard flashers. See
Hazard Flashers (page 231).
H
Information and entertainment display.
I
Audio system. See
Audio System (page 325).
J
Climate control. See
Climate Control (page 119).
K
Heated windows and mirrors. See
Heated Rear Window (page 124).
L
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The front passenger sensing system uses
a passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is at the top center of
the instrument panel.
Note:
The passenger airbag status indicator
OFF and ON indicator lamps illuminate for
a short period of time when you first switch
the ignition on to confirm it is functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are strongly encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag when the passenger
seat is empty. •
When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
passenger airbag status indicator
illuminates the OFF lamp and stays lit
to remind you that the front passenger
frontal airbag is disabled.
• If you install the child restraint and the
passenger airbag status indicator
illuminates the ON lamp, then switch
the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
passenger airbag status indicator
illuminates the ON lamp and remains
illuminated.
If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
lamp is lit, it is possible that the person is
not sitting properly in the seat. If this
happens:
• Switch the vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person ’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
• If the indicator OFF lamp remains lit
even after this, advise the person to
ride in the rear seat.
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WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The side airbags are on the outboard side
of the seat backrests of the front seats. In
certain sideways crashes, the side airbags
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seat backrests.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See
Crash
Sensors and Airbag Indicator (page
48
).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER AND PASSENGER
KNEE AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver and
passenger knee airbags (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury. Make sure the knee airbags are
operating properly. See
Crash
Sensors and Airbag Indicator
(page
48).
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Remote Start (If Equipped)
WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from the outside. The remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle. See
Climate Control
(page 119). A manual
climate control system will run at the
setting it was set to when you switched
your vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work
when any of the following conditions occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off in the
information display.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage. Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence. To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start.
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle.
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GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer. LIGHTING CONTROL Lamps off.
A
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps.
B
Headlamps.
C
Headlamp High Beam Push the lever away from you to
switch the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
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AUTOMATIC CLIMATE
CONTROL - VEHICLES WITH:
TOUCHSCREEN DISPLAY,
VEHICLES WITHOUT: SONY
AUDIO SYSTEM
Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Accessing the Air Distribution
Controls Press and release the button to
activate the selection screen.
From the screen, switch directed air from
the windshield, instrument panel or
footwell vents on or off. You can direct air
through any combination of these vents.
See Climate (page 371).
Setting the Blower Motor Speed Press and release + or - to adjust
the volume of air circulated in
the vehicle.
Setting the Temperature
Press and release
+ or - on the left-hand
side of the climate control to set the
left-hand temperature.
Note: This control also adjusts the
right-hand side temperature when you
switch off dual zone mode.
Press and release
+ or - on the right-hand
side of the climate control to set the
right-hand temperature. Switching Auto Mode On and Off Press and release the button to
switch on automatic operation,
then set the temperature.
The system adjusts the blower motor
speed, air distribution, air conditioning
operation, and outside or recirculated air
to reach and maintain the temperature you
have set.
Note: You can also switch off dual zone
mode by pressing and holding the button
for more than two seconds.
Switching the Air Conditioning On
and Off Press and release the button to
switch the air conditioning on or
off.
Use air conditioning with recirculated air
to improve cooling performance and
efficiency.
Note: In certain conditions, for example,
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Press and release the button.
Switching Maximum Air
Conditioning On and Off Press and release the button for
maximum cooling.
The left-hand and right-hand settings set
to LO, recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
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