
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
486
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
489
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Scheduled Maintenance

Changing a Bulb...........................................343
LED Lamps........................................................... 343
License Plate Lamp.......................................... 344
Rear Direction Indicator and Reversing Lamp................................................................. 343
Changing a Fuse............................................321
Fuses........................................................................\
321
Changing a Road Wheel
............................376
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 376
Tire Change Procedure..................................... 377
Changing the 12V Battery.........................338 Battery Management System....................... 339
Remove and Reinstall the Battery..............339
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................329
Changing the Engine Air Filter - 3.0L................................................................330
Changing the Engine Air Filter - 3.3L..................................................................331
Changing the Front Wiper Blades.........342
Changing the Rear Wiper Blades...........342
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................429
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades......................342
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats
.............................349
Cleaning Products.......................................345 Materials............................................................... 345
Cleaning the Engine
....................................347
Cleaning the Exterior..................................346 Cleaning the Headlamps................................ 346
Exterior Chrome Parts..................................... 346
Exterior Plastic Parts........................................ 346
Stripes or Graphics........................................... 346
Underbody............................................................ 347
Under Hood.......................................................... 347Cleaning the Instrument Panel and
Instrument Cluster Lens........................348
Cleaning the Interior...................................348 Mirrors.................................................................... 348
Cleaning the Wheels..................................350
Cleaning the Windows and Wiper Blades............................................................347
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off...................................................................... 458
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
Switching the Heated Exterior Mirrors On and Off.............................................................. 457
Switching the Heated Rear Window On and Off....................................................................... 457
Switching the Heated Seats On and Off....................................................................... 457
Switching the Heated Steering Wheel On and Off.............................................................. 457
Switching the Heated Windshield On and Off....................................................................... 457
Switching the Rear Climate Controlled Seats On and Off.......................................... 458
Switching the Rear Heated Seats On and Off...................................................................... 458
Switching the Rear Ventilated Seats On and Off............................................................. 458
540
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Safety Chains......................................................
293
Trailer Brakes....................................................... 293
Trailer Lamps....................................................... 293
When Towing a Trailer..................................... 294
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options.................................18
Exterior Mirrors - Excluding: ST................98 360-Degree Camera.......................................... 99
Auto-dimming Feature...................................... 99
Auto-Folding Mirrors .......................................... 98
Blind Spot Information System...................... 99
Direction Indicator Mirrors ............................... 99
Fold-Away Exterior Mirrors............................... 98
Heated Exterior Mirrors ..................................... 99
Memory Mirrors .................................................... 99
Power Exterior Mirrors........................................ 98
Puddle Lamps....................................................... 99
Exterior Mirrors - ST......................................99 Auto-dimming Feature...................................... 101
Auto-Folding Mirrors......................................... 100
Blind Spot Information System..................... 101
Direction Indicator Mirrors................................ 101
Fold-Away Exterior Mirrors............................. 100
Heated Exterior Mirrors..................................... 101
Memory Mirrors.................................................... 101
Power Exterior Mirrors........................................ 99
Puddle Lamps...................................................... 101
F
Fastening the Seatbelts
..............................39
Seatbelt Locking Modes................................... 40
Using Seatbelts During Pregnancy................39
Flat Tire See: Changing a Road Wheel........................ 376
Floor Mats
......................................................298
Fog Lamps - Front See: Front Fog Lamps........................................ 90
Ford Credit
.........................................................15
US Only..................................................................... 15
Ford Protect..................................................485 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 486
Ford Protect Extended Service Plans (U.S. Only)................................................................. 485
Four-Wheel Drive
........................................208
Principle of Operation..................................... 208Front Fog Lamps............................................90
Front Fog Lamp Indicator.................................. 91
Switching the Front Fog Lamps On or Off........................................................................\
. 90
Front Parking Aid
..........................................232
Object Distance Indicator............................... 233
Front Passenger Sensing System
............48
Front Wiper Blades See: Changing the Front Wiper Blades......342
Fuel and Refueling.......................................186
Fuel Consumption.......................................195 Advertised Capacity.......................................... 195
Calculating Fuel Economy.............................. 196
Filling the Fuel Tank.......................................... 196
Fuel Filler Funnel Location
.......................188
Fuel Filter.........................................................341
Fuel Quality - E85........................................186 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 186
Switching Between E85 and Gasoline............................................................. 187
Fuel Quality - Gasoline..............................188 Choosing the Right Fuel.................................. 188
Fuel Shutoff..................................................300
Fuses.................................................................313
Fuse Specification Chart
............................313
Engine Compartment Fuse Box.................... 313
Passenger Compartment Fuse Panel........318
G
Garage Door Opener...................................162
Garage Door Opener See: Universal Garage Door Opener............162
Gauges
.............................................................104
12 Inch Display..................................................... 106
4 Inch Display...................................................... 104
6 Inch Display...................................................... 105
Engine Coolant Temperature Gauge..........106
Fuel Gauge............................................................ 107
Gearbox See: Transmission............................................. 202
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
543
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Switching the Power Liftgate On or
Off........................................................................\
. 76
Power Seats...................................................148
Adjusting the Lumbar Support..................... 149
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 149
Power Steering Fluid Check....................338
Power Windows
..............................................97
Accessory Delay................................................... 98
Bounce-Back.......................................................... 97
One-Touch Down................................................. 97
One-Touch Up....................................................... 97
Window Lock......................................................... 97
Pre-Collision Assist
.....................................274
Adjusting the Pre-Collision Assist
Settings............................................................. 276
Blocked Sensors................................................. 277
Distance Indication and Alert........................ 275
Evasive Steering Assist.................................... 276
Using the Pre-Collision Assist System............................................................... 274
Protecting the Environment
........................19
Puncture See: Changing a Road Wheel........................ 376
R
Rear Occupant Alert System Audible Warnings........................................................161
Rear Occupant Alert System Indicators.......................................................161
Rear Occupant Alert System Limitations...................................................160
Rear Occupant Alert System Precautions.................................................160
Rear Occupant Alert System...................160
Rear Parking Aid...........................................230 Object Distance Indicator............................... 232
Rear Passenger Climate Controls..........140 Directing Air to the Overhead Air
Vents.................................................................... 141
Directing Air to the Rear Footwell Air Vents.................................................................... 141
Rear Climate Control Lock Indicator............141
Setting the Rear Blower Motor Speed.........141
Setting the Rear Temperature........................ 141
Switching the Rear Climate Control On and Off........................................................................\
. 141Switching the Rear Heated Seats On and
Off........................................................................\
. 141
Rear Seats
.......................................................152
Adjusting the Second Row Rear
Seats................................................................... 152
Adjusting the Third Row Power Seats.................................................................. 156
Rear Under Floor Storage..........................281 Adjustable Load Floor....................................... 281
Spare Tire Cover.................................................. 281
Rear View Camera.......................................238 Camera Guidelines........................................... 240
Manual Zoom....................................................... 241
Obstacle Distance Indicator.......................... 240
Rear Camera Delay............................................ 241
Using the Rear View Camera System........239
Rear View Camera See: Rear View Camera................................... 238
Rear Window Wiper and Washers...........87 Rear Camera Washer.......................................... 87
Rear Window Washer......................................... 87
Rear Window Wiper............................................. 87
Rear Wiper Blades See: Changing the Rear Wiper Blades.......342
Recommended Towing Weights
...........290
Reduced Engine Performance...............296
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................190
Refueling System Overview........................... 190
Refueling System Warning.............................. 192
Refueling Your Vehicle....................................... 191
Refueling - Hybrid Electric Vehicle (HEV).............................................................193
Fuel Filler Door Manual Override Lever................................................................... 195
System Warnings............................................... 194
Remote Control
...............................................57
Car Finder................................................................ 62
Integrated Keyhead Transmitter..................... 57
Intelligent Access Key........................................ 58
Memory Feature.................................................... 61
Remote Start......................................................... 62
Replacing the Battery......................................... 59
Sounding the Panic Alarm................................ 62
Remote Start
..................................................142
Automatic Settings............................................ 142
Heated and Cooled Features......................... 142
Last Settings......................................................... 142
547
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

What Is Cruise Control...............................244
What Is Drive Mode Control.....................279
What Is Hill Descent Control...................228
What Is Intelligent Adaptive Cruise Control..........................................................246
What Is Reverse Braking Assist
..............220
What Is the Cabin Air Filter.......................143
What is the Rear Occupant Alert System..........................................................160
Wheel Nuts See: Changing a Road Wheel........................ 376
Wheels and Tires.........................................353 General Information......................................... 353
Technical Specifications................................. 382
Windows and Mirrors....................................97
Windshield Washers.....................................86 Front Camera Washer........................................ 87
Windshield Wipers........................................85 Intermittent Wipe................................................ 85
Speed Dependent Wipers................................ 85
Wiper Blades See: Checking the Wiper Blades.................. 342
Wipers and Washers
.....................................85
Wireless Accessory Charger.....................168
552
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index