
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions - Such as Unpaved or Dusty Roads
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 328). Exclusive use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule: Axle and Transfer Case maintenance
:
The Transfer case, front and rear axles in
your vehicle do not require an any normal
scheduled maintenance. Vehicles are
electrically monitored and notify the driver
required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
to require a fluid change if the vehicle has
494
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Scheduled Maintenance

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
512
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Appendices

3
360 Degree Camera....................................241
Front Camera...................................................... 242
Side Camera........................................................ 243
Using the System............................................... 242
4
4WD See: Four-Wheel Drive.................................... 208
9
911 Assist...........................................................55
A
A/C See: Climate Control.......................................... 137
About This Manual...........................................9
ABS See: Brakes............................................................ 214
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories...................................................484
Accessories See: Replacement Parts
Recommendation............................................ 16
Active Park Assist........................................235 Using Active Park Assist.................................. 236
Adaptive Cruise Control
............................246
Adaptive Cruise Control –
Troubleshooting............................................ 256
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering
................................253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control
.............................................253
System Warnings............................................... 253
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering................................247 Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................248
Sensor Limitations............................................ 248
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering
...............................246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go.....................................246
Hilly Condition Usage....................................... 247
When Following a Vehicle............................... 247
Adaptive Cruise Control – Troubleshooting........................................256
Adaptive Cruise Control – Information Messages......................................................... 256
Adaptive Headlamps
.....................................91
System Check......................................................... 91
Adjusting the Headlamps
........................340
Vertical Aim Adjustment................................ 340
Adjusting the Set Speed Tolerance.....................................................255
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position.......................................... 81
Memory Feature.................................................... 81
AFS See: Adaptive Headlamps................................. 91
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 137
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™..................................................... 329
See: Changing the Engine Air Filter - 3.0L.................................................................... 330
See: Changing the Engine Air Filter - 3.3L...................................................................... 331
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen
..............................................93
Adjusting the Brightness................................... 94
537
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Changing a Bulb...........................................343
LED Lamps........................................................... 343
License Plate Lamp.......................................... 344
Rear Direction Indicator and Reversing Lamp................................................................. 343
Changing a Fuse............................................321
Fuses........................................................................\
321
Changing a Road Wheel
............................376
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 376
Tire Change Procedure..................................... 377
Changing the 12V Battery.........................338 Battery Management System....................... 339
Remove and Reinstall the Battery..............339
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................329
Changing the Engine Air Filter - 3.0L................................................................330
Changing the Engine Air Filter - 3.3L..................................................................331
Changing the Front Wiper Blades.........342
Changing the Rear Wiper Blades...........342
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................429
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades......................342
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats
.............................349
Cleaning Products.......................................345 Materials............................................................... 345
Cleaning the Engine
....................................347
Cleaning the Exterior..................................346 Cleaning the Headlamps................................ 346
Exterior Chrome Parts..................................... 346
Exterior Plastic Parts........................................ 346
Stripes or Graphics........................................... 346
Underbody............................................................ 347
Under Hood.......................................................... 347Cleaning the Instrument Panel and
Instrument Cluster Lens........................348
Cleaning the Interior...................................348 Mirrors.................................................................... 348
Cleaning the Wheels..................................350
Cleaning the Windows and Wiper Blades............................................................347
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off...................................................................... 458
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
Switching the Heated Exterior Mirrors On and Off.............................................................. 457
Switching the Heated Rear Window On and Off....................................................................... 457
Switching the Heated Seats On and Off....................................................................... 457
Switching the Heated Steering Wheel On and Off.............................................................. 457
Switching the Heated Windshield On and Off....................................................................... 457
Switching the Rear Climate Controlled Seats On and Off.......................................... 458
Switching the Rear Heated Seats On and Off...................................................................... 458
Switching the Rear Ventilated Seats On and Off............................................................. 458
540
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Safety Chains......................................................
293
Trailer Brakes....................................................... 293
Trailer Lamps....................................................... 293
When Towing a Trailer..................................... 294
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options.................................18
Exterior Mirrors - Excluding: ST................98 360-Degree Camera.......................................... 99
Auto-dimming Feature...................................... 99
Auto-Folding Mirrors .......................................... 98
Blind Spot Information System...................... 99
Direction Indicator Mirrors ............................... 99
Fold-Away Exterior Mirrors............................... 98
Heated Exterior Mirrors ..................................... 99
Memory Mirrors .................................................... 99
Power Exterior Mirrors........................................ 98
Puddle Lamps....................................................... 99
Exterior Mirrors - ST......................................99 Auto-dimming Feature...................................... 101
Auto-Folding Mirrors......................................... 100
Blind Spot Information System..................... 101
Direction Indicator Mirrors................................ 101
Fold-Away Exterior Mirrors............................. 100
Heated Exterior Mirrors..................................... 101
Memory Mirrors.................................................... 101
Power Exterior Mirrors........................................ 99
Puddle Lamps...................................................... 101
F
Fastening the Seatbelts
..............................39
Seatbelt Locking Modes................................... 40
Using Seatbelts During Pregnancy................39
Flat Tire See: Changing a Road Wheel........................ 376
Floor Mats
......................................................298
Fog Lamps - Front See: Front Fog Lamps........................................ 90
Ford Credit
.........................................................15
US Only..................................................................... 15
Ford Protect..................................................485 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 486
Ford Protect Extended Service Plans (U.S. Only)................................................................. 485
Four-Wheel Drive
........................................208
Principle of Operation..................................... 208Front Fog Lamps............................................90
Front Fog Lamp Indicator.................................. 91
Switching the Front Fog Lamps On or Off........................................................................\
. 90
Front Parking Aid
..........................................232
Object Distance Indicator............................... 233
Front Passenger Sensing System
............48
Front Wiper Blades See: Changing the Front Wiper Blades......342
Fuel and Refueling.......................................186
Fuel Consumption.......................................195 Advertised Capacity.......................................... 195
Calculating Fuel Economy.............................. 196
Filling the Fuel Tank.......................................... 196
Fuel Filler Funnel Location
.......................188
Fuel Filter.........................................................341
Fuel Quality - E85........................................186 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 186
Switching Between E85 and Gasoline............................................................. 187
Fuel Quality - Gasoline..............................188 Choosing the Right Fuel.................................. 188
Fuel Shutoff..................................................300
Fuses.................................................................313
Fuse Specification Chart
............................313
Engine Compartment Fuse Box.................... 313
Passenger Compartment Fuse Panel........318
G
Garage Door Opener...................................162
Garage Door Opener See: Universal Garage Door Opener............162
Gauges
.............................................................104
12 Inch Display..................................................... 106
4 Inch Display...................................................... 104
6 Inch Display...................................................... 105
Engine Coolant Temperature Gauge..........106
Fuel Gauge............................................................ 107
Gearbox See: Transmission............................................. 202
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
543
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Protecting Your Investment...........................
487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Getting Assistance Outside the U.S. and Canada.........................................................309
Getting the Services You Need..............306 Away From Home............................................. 306
Global Opening..............................................98 Remote Control Front Windows.................... 98
H
Hazard Flashers...........................................300
Headlamp Adjusting See: Adjusting the Headlamps.................... 340
Headlamp Exit Delay
....................................89
Headrest See: Head Restraints......................................... 144
Head Restraints
............................................144
Adjusting the Head Restraints....................... 145
Tilting Head Restraints .................................... 146
Heated Exterior Mirrors...............................142
Heated Rear Window..................................142
Heated Seats
.................................................156
Front Seats........................................................... 156
Second Row Heated Seats.............................. 157
Heated Steering Wheel...............................83
Heated Windshield
.......................................141
Windshield Wiper De-Icer................................ 141
Heating See: Climate Control.......................................... 137
High Voltage Battery...................................201 General Information.......................................... 201
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate
..........................................................139
Defogging the Side Windows in Cold
Weather............................................................ 140
General Hints....................................................... 139
Quickly Cooling the Interior............................ 140
Quickly Heating the Interior............................ 140
Recommended Settings for Cooling..........140
Recommended Settings for Heating..........140 Hints on Driving With Anti-Lock
Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood..........323
Horn....................................................................84
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions - 3.3L, Hybrid Electric
Vehicle (HEV).............................................184
Hybrid Vehicle Operation - 3.3L, Hybrid Electric Vehicle (HEV)
.............................182
Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only).............................307
Information Display Control
.......................83
Information Displays.....................................112
General Information............................................ 112
Information Messages................................120 4WD........................................................................\
. 136
Active Park.............................................................. 121
Adaptive Cruise Control.................................... 121
Adaptive Headlamps.......................................... 121
AdvanceTrac ™ and Traction Control..........122
Alarm....................................................................... 122
Battery and Charging System (12 Volt).................................................................... 122
Battery and Charging System (High Voltage)............................................................. 123
Blind Spot Information and Cross Traffic Alert System.................................................... 124
Doors and Locks.................................................. 125
Driver Alert............................................................. 126
Fuel........................................................................\
.. 126
Hill Descent Control........................................... 126
Hill Start Assist..................................................... 127
Keys and Intelligent Access............................. 127
544
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Lane Keeping System.......................................
128
Maintenance......................................................... 128
MyKey...................................................................... 129
Park Aid.................................................................. 130
Park Brake............................................................... 131
Power Steering..................................................... 132
Pre-Collision Assist............................................ 132
Remote Start........................................................ 132
Seats........................................................................\
133
Starting System................................................... 133
Tire Pressure Monitoring System.................. 133
Trailer....................................................................... 134
Transmission........................................................ 134
Installing Child Restraints...........................25
Child Seats.............................................................. 25
Using Lap and Shoulder Belts......................... 25
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................. 29
Instrument Cluster.......................................104
Instrument Lighting Dimmer
.....................89
Instrument Panel.............................................21
Interior Air Quality.........................................143
Interior Lamps
.................................................92
Front Interior Lamp.............................................. 92
Rear Interior Lamps............................................. 92
Interior Mirror
...................................................101
Automatic Dimming Mirror.............................. 101
Manual Dimming Mirror.................................... 101
Introduction........................................................9
J
Jump Starting the Vehicle.........................301 Connecting the Jumper Cables..................... 301
Jump Starting...................................................... 302
Locating the Jump Starting Connection Points................................................................. 301
Preparing Your Vehicle..................................... 301
Removing the Jumper Cables....................... 302
K
Keyless Entry
....................................................72
SECURICODE™ Keyless Entry Keypad........72
Keyless Starting
.............................................172
Ignition Modes...................................................... 173
Keys and Remote Controls.........................57 L
Lane Keeping System
................................260
Switching the System On and Off...............261
Liftgate...............................................................74
Lighting Control
..............................................88
Flashing High Beam Headlamps................... 89
Lighting Control Selections............................. 88
Switching High Beam Headlamps On and Off........................................................................\
. 88
Lighting..............................................................88 General Information........................................... 88
Load Carriers See: Roof Racks and Load Carriers.............282
Load Carrying.................................................281
Load Limit.......................................................283 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 287
Vehicle Loading - with and without a Trailer................................................................. 283
Locating the Cabin Air Filter.....................143
Locking and Unlocking................................69 Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry.................................................... 71
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade........................................................... 69
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Remote Control................................................ 70
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Luggage Covers
............................................282
Lug Nuts See: Changing a Road Wheel........................ 376
M
Maintenance..................................................323 General Information.......................................... 323
Manual Seats
..................................................147
Adjusting the Seat Backrest........................... 147
Moving the Seat Backward and Forward.............................................................. 147
545
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Switching the Power Liftgate On or
Off........................................................................\
. 76
Power Seats...................................................148
Adjusting the Lumbar Support..................... 149
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 149
Power Steering Fluid Check....................338
Power Windows
..............................................97
Accessory Delay................................................... 98
Bounce-Back.......................................................... 97
One-Touch Down................................................. 97
One-Touch Up....................................................... 97
Window Lock......................................................... 97
Pre-Collision Assist
.....................................274
Adjusting the Pre-Collision Assist
Settings............................................................. 276
Blocked Sensors................................................. 277
Distance Indication and Alert........................ 275
Evasive Steering Assist.................................... 276
Using the Pre-Collision Assist System............................................................... 274
Protecting the Environment
........................19
Puncture See: Changing a Road Wheel........................ 376
R
Rear Occupant Alert System Audible Warnings........................................................161
Rear Occupant Alert System Indicators.......................................................161
Rear Occupant Alert System Limitations...................................................160
Rear Occupant Alert System Precautions.................................................160
Rear Occupant Alert System...................160
Rear Parking Aid...........................................230 Object Distance Indicator............................... 232
Rear Passenger Climate Controls..........140 Directing Air to the Overhead Air
Vents.................................................................... 141
Directing Air to the Rear Footwell Air Vents.................................................................... 141
Rear Climate Control Lock Indicator............141
Setting the Rear Blower Motor Speed.........141
Setting the Rear Temperature........................ 141
Switching the Rear Climate Control On and Off........................................................................\
. 141Switching the Rear Heated Seats On and
Off........................................................................\
. 141
Rear Seats
.......................................................152
Adjusting the Second Row Rear
Seats................................................................... 152
Adjusting the Third Row Power Seats.................................................................. 156
Rear Under Floor Storage..........................281 Adjustable Load Floor....................................... 281
Spare Tire Cover.................................................. 281
Rear View Camera.......................................238 Camera Guidelines........................................... 240
Manual Zoom....................................................... 241
Obstacle Distance Indicator.......................... 240
Rear Camera Delay............................................ 241
Using the Rear View Camera System........239
Rear View Camera See: Rear View Camera................................... 238
Rear Window Wiper and Washers...........87 Rear Camera Washer.......................................... 87
Rear Window Washer......................................... 87
Rear Window Wiper............................................. 87
Rear Wiper Blades See: Changing the Rear Wiper Blades.......342
Recommended Towing Weights
...........290
Reduced Engine Performance...............296
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................190
Refueling System Overview........................... 190
Refueling System Warning.............................. 192
Refueling Your Vehicle....................................... 191
Refueling - Hybrid Electric Vehicle (HEV).............................................................193
Fuel Filler Door Manual Override Lever................................................................... 195
System Warnings............................................... 194
Remote Control
...............................................57
Car Finder................................................................ 62
Integrated Keyhead Transmitter..................... 57
Intelligent Access Key........................................ 58
Memory Feature.................................................... 61
Remote Start......................................................... 62
Replacing the Battery......................................... 59
Sounding the Panic Alarm................................ 62
Remote Start
..................................................142
Automatic Settings............................................ 142
Heated and Cooled Features......................... 142
Last Settings......................................................... 142
547
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index