The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents
AT A GLANCE - ST
Exterior
•
Front and rear fascias feature unique
ST grille and unique finish.
• ST badging in front grille and on rear
liftgate.
• Trim features unique ST gloss black
finish.
• E-X-P-L-O-R-E-R lettering across
hood.
• Blackout treatment on headlight and
taillight lenses.
Interior
• Unique ST interior trim.
• Ford Performance sill plates.
• ST flat-bottom steering wheel with
integrated transmission shift paddle
controls.
• Selectable Drive Mode controller with
7 settings (Normal, Eco, Sport, Trail,
Slippery, Deep Snow/Sand and
Tow/Haul).
• Unique electronic sound enhancement
in Sport Selectable Drive Mode.
Chassis
• Unique ST-tuned suspension featuring
32 N/mm front coil springs and a 34
mm hollow front stabilizer bar and 106
N/mm rear coil springs and a 21.7 mm
hollow rear stabilizer bar.
• Standard ST brake system consists of
345 mm diameter vented front rotors
with two piston calipers and low-dust
linings; 326 mm solid rear rotors with
single-piston brake calipers and
electric integrated park brake with low
dust linings. •
Optional ST braking system includes
363 mm diameter vented front rotors
with heavy duty two-piston calipers
and low-dust linings; 350 mm diameter
vented rear rotors with heavy-duty
single-piston brake calipers and
electric integrated park brake with
low-dust linings; system requires 21 x
9-inch wheels and P275/45R21
all-season tires.
• Optional low-metallic brake linings are
included with optional P275/45R21
summer tire (late availability).
• ST-tuned electric power assist steering
rack and pinion.
• AdvanceTrac with stability
enhancement system with four modes:
Default, Traction Control Off, Sport and
Disabled.
• Aluminum ST 20 in (50.8 cm) x 8.5 in
(21.6 cm) wheels standard; 21 in
(53.3 cm) x 9 in (22.9 cm) wheels
optional.
• P255/55R20 all-season tires or
optional P275/45R21 all-season tires.
Powertrain
• 3.0L V6 DOHC GTDI engine, 400
horsepower, 415 lb-ft.
• 10R60 10-speed automatic
transmission with SelectShift manual
shift mode.
• 3.58 axle ratios.
• Unique transmission calibration in
Sport Selectable Drive Mode.
• Dual exhaust with quad-tip outlets.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- At a Glance
WHAT IS AUTOMATIC HIGH
BEAM CONTROL
The system turns on high beams if it is dark
enough and no other traffic is present. If it
detects an approaching vehicle
’s
headlamps or tail lamps, or street lighting
ahead, the system turns the high beams
off. Low beams remain on.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to turn
the high beams on and off.
SWITCHING AUTOMATIC HIGH
BEAM CONTROL ON AND OFF WARNING: Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
1. Press
Settings on the touchscreen.
2. Press
Vehicle.
3. Press
Lighting.
Activating the Automatic High
Beam Control Switch the lighting control to the
autolamps position. See
Autolamps
(page 89).
Note: The lighting control defaults to
autolamps each time you switch your
vehicle on.
When active, the high beams turn on if:
• The ambient light level is low enough.
• There is no traffic in front of your
vehicle.
• The vehicle speed is greater than
approximately
32 mph (51 km/h). When active, the high beams turn off if:
•
The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or tail lamps.
• The system detects severe rain, snow
or fog.
• The camera is blocked.
• The vehicle speed falls below
approximately
27 mph (44 km/h).
Note: The deactivation speed is lower on
curves.
Note: High beam reactivation may be
delayed in certain curvy road situations.
Note: The system may not operate properly
if the sensor is blocked. Keep the windshield
free from obstruction or damage.
Note: The system may not operate properly
in cold or inclement conditions. You can
switch on the high beams by overriding the
system.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system goes into low beam mode
until you clear the blockage. A message may
appear in the information display if the
camera is blocked.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
AUTOMATIC HIGH BEAM
CONTROL INDICATORS The indicator illuminates to
confirm when the system is
ready to assist.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Automatic High Beam ControlE281240
Seats
Action
Message
Objects are by the passenger seat. After the objects are movedaway from the seat, if the warning stays on or continues to
come on contact an authorized dealer as soon as possible.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger Seat
Displays as a reminder that memory seats are not available while driving.
Memory Recall Not
Permitted While Driving
Displays to show where your memory setting has been saved.
Memory X Saved
Starting System Action
Message
Displays when starting the vehicle as a reminder to apply the brake.
To START Press Brake
Displays when the starter has exceeded its cranking time inattempting to start the vehicle.
Cranking Time Exceeded
Displays when the starter is attempting to start the vehicle.
Engine Start Pending
Please Wait
Displays when the pending start has been cancelled.
Pending Start Cancelled
Tire Pressure Monitoring System Action
Message
One or more tires on your vehicle have low tire pressure. SeeTire Pressure Monitoring System (page 370).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact an
authorized dealer.
See Tire Pressure Monitoring System (page 370).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning, or your spare tire isin use. For more information on how the system operatesunder these conditions, See
Tire Pressure Monitoring
System (page 370). If the warning stays on or continues to
come on, contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays
Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
4WD Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing 4WD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drivesystem resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. If the warning stays
illuminated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays
You may also hear a slight whine or whistle
when operating your vehicle. This is the
normal operation of the electric motor in
the hybrid system.
Braking
Your hybrid has standard hydraulic braking
and regenerative braking. Your
transmission performs regenerative
braking by capturing brake energy and
storing it in the high voltage battery. You
may notice the transmission changing
gears while decelerating. This is normal
and captures the maximum energy back
into the high voltage battery.
You may also notice during extended
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it
is not using any fuel.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is more efficient than driving in
electric mode. Fuel economy improves throughout your
hybrid's break-in period. As with any
vehicle, your driving habits and accessory
usage can significantly impact your fuel
economy. For best results, keep these tips
in mind:
•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Unique Driving Characteristics
Returning Your Vehicle to Normal
Mode
1.
Reconnect the negative (black) battery
cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake (page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
3. Fully apply the brake pedal and hold, do not release.
4. Insert the screwdriver tool or car key fully into the manual park release lever
slot. Push the tool downwards. The
system detent releases and the manual
park release lever moves forward,
allowing the vehicle to go back into
park (P). Remove the tool or car key.
5. Install the access cover.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P). 7. If the instrument cluster does not
display the park (P) position or there
is a message stating park (P) is not
available, transmission not in park (P)
or a shift system fault, apply the
parking brake before exiting your
vehicle and contact an authorized
dealer for service.
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
207
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- TransmissionE297270
PRINCIPLE OF OPERATION
This system is a proactive system. It has
the ability to anticipate wheel slip and
transfer torque to the rear wheels before
slip occurs. Even when wheel slip is not
present, the system is continuously making
adjustments to the torque distribution, in
an attempt to improve straight line and
cornering behavior, both on and off road.
The system automatically turns on every
time you switch the ignition on.
If any component requires maintenance,
a message appears in the information
display.
USING FOUR-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
The intelligent 4WD system continuously
monitors vehicle conditions and adjusts
the power distribution between the front
and rear wheels. It combines transparent
all-surface operation with highly capable
four-wheel drive.
The 4WD system is always active and
requires no driver input. It is capable of
handling all road conditions including
street and highway driving as well as
off-road and winter driving. You can
optimize more 4WD control by selecting
different drive modes. See
Selecting a
Drive Mode (page 279). Note:
A warning message displays in the
information display when a 4WD system
fault is present. See
Information
Messages (page 120). A 4WD system fault
causes the 4WD system to default to
rear-wheel drive only mode. When this
warning message is displayed, have your
vehicle serviced at an authorized dealer.
Note: A warning message displays in the
information display if the 4WD system
overheats. See
Information Messages
(page 120). This condition could occur if the
vehicle is operated in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal 4WD function as
soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10
minutes. After the engine is restarted and
the 4WD system is adequately cooled, the
warning message turns off and normal 4WD
function returns.
Operating Four-Wheel Drive (4WD)
Vehicles With Spare Tires
Do not use a different size spare tire other
than the tire provided. If the mini-spare tire
is installed, the 4WD system will disable
and enter rear-wheel drive only mode to
protect driveline components. Some
limited 4WD traction could be provided if
the mini-spare is installed on one of the
front wheels. If you are in driving conditions
where limited 4WD traction is needed
while the mini-spare is installed, it is
recommended the mini-spare be installed
on the front axle.
See Information
Messages (page 120).
If the mini-spare is installed, this condition
is indicated by a warning in the information
display. If there is a warning message in
the information display from using the
spare tire, this indicator should turn off
after reinstalling or replacing the normal
road tire and cycling the ignition off and
on. We recommended reinstalling or
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Four-Wheel Drive
(If Equipped)