2020 FORD EXPLORER reset

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 469).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 469).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover onto the transmitter and install the key
blade.
Memory Feature
(If Equipped)
You can use the remote control to recall
memory positions.
If programmed to a pre-set position, the
remote control recalls memory positions
when you unlock your vehicle. If you have
the easy entry and exit feature enabled
and the ignition is off, the seat moves to
the easy entry position. The seat moves
to the driver memory position when you
switch the ignition on.
Linking a Preset Position to Your
Remote Control or Intelligent Access
Key
See
Memory Function (page 150).
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Potential Causes
Condition
Program a spare key or transmitter. You may
need to see an authorized dealer. See Starting
a Gasoline Engine (page 173).
I lost a key.
The MyKey user is not using the MyKey.
The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and
created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.
No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your
vehicle. See
Creating a MyKey (page 65).
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MyKey
™

Use the control on the side of the steering
column to adjust the position.
To adjust:
•
Tilt: Press the top or bottom of the
control.
• Telescope: Press the front or rear of
the control.
End of Travel Position
The steering column stops just short of the
end of the column travel to prevent
damage to the steering column. A new
stopping position sets if it encounters an
object when tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may begin to
move again. 4. When the steering column stops,
continue holding the control for a few
seconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next
time you tilt or telescope the steering
column, it stops just short of the end of the
column travel.
Memory Feature
You can save and recall the steering
column position with the memory
function. See Memory Function (page
150).
Pressing the adjustment control during a
memory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch
the ignition off. Switch the ignition on to
return the system to its previous settings.
You can switch this feature on or off
through the touchscreen. See
Settings
(page 469).
Note: If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note: Depending on your vehicle, the
column may move up and in.
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