2020 FORD EXPLORER service indicator

Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................247
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................
248
Switching Adaptive Cruise Control On and Off .......................................................
250
Setting the Adaptive Cruise Control Speed .........................................................
250
Setting the Adaptive Cruise Control Gap ........................................................................\
.
251
Canceling the Set Speed .........................
252
Resuming the Set Speed .........................
252
Overriding the Set Speed .........................
252
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................
253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................
253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control ..........................................
253
Switching From Adaptive Cruise Control to Cruise Control .....................................
253
Switching Lane Centering On and Off ........................................................................\
254
Switching Intelligent Mode On and Off ........................................................................\
255
Adjusting the Set Speed Tolerance ......
255
Adaptive Cruise Control – Troubleshooting ......................................
256
Driving Aids
Driver Alert ....................................................
259
Lane Keeping System ...............................
260
Blind Spot Information System ............
264
Cross Traffic Alert .......................................
268
Traffic Sign Recognition ............................
272
Steering ...........................................................
273
Pre-Collision Assist ....................................
274Drive Mode Control
What Is Drive Mode Control
....................
279
Selecting a Drive Mode .............................
279
Drive Modes ..................................................
279
Load Carrying
Rear Under Floor Storage .........................
281
Cargo Nets ......................................................
281
Luggage Covers ...........................................
282
Roof Racks and Load Carriers ...............
282
Load Limit ......................................................
283
Towing
Towing a Trailer ...........................................
289
Trailer Sway Control ..................................
290
Recommended Towing Weights ..........
290
Essential Towing Checks .........................
293
Towing the Vehicle on Four Wheels .....
295
Driving Hints
Reduced Engine Performance ..............
296
Economical Driving ....................................
296
Cold Weather Precautions ......................
297
Breaking-In ....................................................
297
Driving Through Water ..............................
297
Floor Mats .....................................................
298
Roadside Emergencies
Roadside Assistance .................................
299
Hazard Flashers ..........................................
300
Fuel Shutoff .................................................
300
Jump Starting the Vehicle ........................
301
Collision, Damage or Fire Event ............
303
Post-Crash Alert System .........................
304
Transporting the Vehicle .........................
304
Customer Assistance
Getting the Services You Need .............
306
In California (U.S. Only) ............................
307
5
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat backrest,
and centered on the seat cushion, with
their feet comfortably extended on the
floor. Sitting improperly can increase the
chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 52).
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact our
Customer Relationship Center. See
Getting the Services You Need
(page
306).
SIDE AIRBAGS WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The side airbags are on the outboard side
of the seat backrests of the front seats. In
certain sideways crashes, the side airbags
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes. 50
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Supplementary Restraints SystemE67017 E152533

The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seat backrests.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
52
).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER AND PASSENGER
KNEE AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver and
passenger knee airbags (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury. Make sure the knee airbags are
operating properly. See
Crash
Sensors and Airbag Indicator
(page
52).
SAFETY CANOPY™ WARNING:
Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
51
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Supplementary Restraints SystemE67017 E67017

Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the seatbelt
pretensioners, driver airbag, passenger
airbag, knee airbag(s), seat mounted side
airbags and the Safety Canopy. Based on
the type of crash, the restraints control
module deploys the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
•
The readiness light will not illuminate
immediately after you switch the
ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to
activate when the vehicle sustains
conditions sufficient to cause the restraint
control module to deploy a safety device. The fact that not all the safety devices
activate for all occupants in a crash does
not mean something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, type of crash,
belt usage) were not appropriate to
activate these safety devices.
•
The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are
designed to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The side airbags are designed to inflate
in certain side impact crashes or
rollover events. Side airbags may
activate in other types of crashes if your
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
• The Safety Canopy is designed to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if your vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
53
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Supplementary Restraints SystemE67017

Car Finder
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start (If Equipped) WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. Your remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle.
See
Climate Control (page 137). A manual
climate control system runs at the setting
it was set to when you switched your
vehicle off.
Many states and provinces have
restrictions for the use of remote start. Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
62
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote ControlsE138623 E138624 E138625

Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
4WD Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing 4WD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drivesystem resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. If the warning stays
illuminated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
136
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

AUTO-START-STOP (IF EQUIPPED)
The system helps reduce fuel consumption
by automatically stopping and restarting
the engine when your vehicle has stopped.
The engine restarts automatically when
you release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
• To maintain interior comfort.
• To recharge the battery.
Note: Power assist steering turns off when
the engine is off.
Note: If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system
is verifying the fuel type being used. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop system status is
available at a glance within the information
display.
See Information Displays (page
112).
Enabling Auto-Start-Stop
The system automatically enables every
time you start your vehicle if:
• You do not press the Auto-Start-Stop
button (not illuminated).
• Your vehicle exceeds an initial speed
of
3 mph (5 km/h) after you have
initially started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• The interior compartment has cooled
or warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road
grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is near operating
temperature.
• Elevation is below about
12,000 ft
(3,650 m).
• Ambient temperature is moderate.
• The trailer is not connected.
• If you select Normal, Eco, Snow/Wet
or Grass/Gravel/Snow modes.
• You are not in 4H or 4L.
• You have not selected Manual shift
mode.
• Hill descent control is not active.
• You have not selected Tow haul, Sport,
Sand or Mud/Rut modes.
180
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Unique Driving Characteristics

Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 190).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
199
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Engine Emission Control