2020 FORD EXPEDITION steering wheel

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3 E265282 E265280 E266189 E184884

SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Accuracy and
Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail. The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance
Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution
Symptom
The system does not under-
stand what I am saying. –
You are using the wrong voice commands.
•See Using Voice Recognition (page 428).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
•See
Using Voice Recognition (page 428).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
•Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
•Rename the files on your device or use the touch-
screen to select and play the track.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 447).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every 20,000 mi (32,000 km)
Replace the engine air filter.
Every
30,000 mi (48,000 km)
Replace the spark plugs.
Every
100,000 mi (160,000 km) Inspect the accessory drive belt(s). 2
Change the automatic transmission fluid.
Every
150,000 mi (240,000 km) Change the front axle fluid - Four-wheel drive
vehicles.
Change the rear axle fluid.
Change the transfer case fluid - Four-wheel
drive vehicles.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).
Every 60,000 mi
(96,000 km) Replace spark plugs.Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1
Every
5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
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3
360 Degree Camera...................................233
Advanced Camera Views................................ 233
Camera Views..................................................... 233
Front Camera...................................................... 234
Keep Out Zone.................................................... 234
Side Camera........................................................ 234
4
4WD See: Four-Wheel Drive.................................... 200
A
A/C See: Climate Control......................................... 139
About This Manual...........................................7
ABS See: Brakes.......................................................... 209
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes............................................................... 209
Accessories.....................................................472
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............237
Active Park Assist.........................................223 Using Active Park Assist.................................. 224
Adjustable Pedals...........................................91
Adjusting the Headlamps.........................337 Horizontal Aim Adjustment........................... 338
Vertical Aim Adjustment................................. 337
Adjusting the Pedals......................................91
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................87
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................87
End of Travel Position........................................ 88
Memory Feature................................................... 88
Airbag Disposal...............................................55
Air Conditioning See: Climate Control......................................... 139Air Filter
See: Changing the Engine Air Filter.............329
Alarm See: Anti-Theft Alarm........................................ 83
Ambient Lighting
...........................................98
Adjusting the Brightness................................... 98
Switching Ambient Lighting Off..................... 98
Switching Ambient Lighting On..................... 98
Anti-Theft Alarm............................................83 Arming the Alarm................................................ 84
Disarming the Alarm........................................... 84
Using the System................................................. 83
Appendices....................................................494
Apps.................................................................454 SiriusXM Traffic and Travel Link.................. 456
Using Apps on an Android Device...............455
Using Apps on an iOS Device........................ 455
Using Mobile Navigation on an Android Device............................................................... 455
At a Glance........................................................18
Audible Warnings and Indicators.............113 Direction Indicator Tone.................................... 113
Headlamps On Warning Tone......................... 113
Key in Ignition Warning Tone........................... 113
Keyless Warning Alert........................................ 113
Parking Brake On Warning Tone.................... 113
Audio Control
..................................................88
You can operate the following functions
with the control:.............................................. 88
Audio System
...............................................398
General Information......................................... 398
Audio Unit - Vehicles With: Touchscreen Display...........................................................401
Accessing the Sound Settings...................... 401
Adjusting the Volume....................................... 401
Changing Radio Stations............................... 402
Muting the Audio............................................... 402
Playing or Pausing Media............................... 402
Setting the Memory Presets......................... 402
Switching the Audio Unit On and Off........402
Switching the Display On and Off..............402
Using Seek, Fast Forward and Reverse............................................................. 402
Audio Unit - Vehicles Without: Touchscreen Display
...............................398
Accessing the Settings Menu....................... 399
Accessing the Sound Settings..................... 399
Adjusting the Volume...................................... 399
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Switching Maximum Defrost On and
Off...................................................................... 446
Switching Rear Auto Mode On and Off....................................................................... 447
Switching Recirculated Air On and Off....................................................................... 447
Switching the Air Conditioning On and Off...................................................................... 445
Switching the Climate Controlled Seats On and Off............................................................. 446
Switching the Climate Control On and Off...................................................................... 446
Switching the Heated Exterior Mirrors On and Off............................................................. 446
Switching the Heated Rear Window On and Off...................................................................... 446
Switching the Heated Seats On and Off...................................................................... 446
Switching the Heated Steering Wheel On and Off............................................................. 446
Switching the Heated Windshield On and Off...................................................................... 446
Switching the Rear Climate Controlled Seats On and Off.......................................... 447
Switching the Rear Heated Seats On and Off....................................................................... 447
Switching the Rear Ventilated Seats On and Off.............................................................. 447
Switching the Ventilated Seats On and Off....................................................................... 447
Climate Control.............................................139
Climate Controlled Seats..........................163 Automatic Climate Controlled Seats..........163
Heated Seats........................................................ 163
Ventilated Seats.................................................. 163
Connected Vehicle
......................................394
Connecting the Vehicle to a Mobile
Network............................................................ 394
Connected Vehicle Limitations..............394
Connected Vehicle Requirements........394
Connected Vehicle – Troubleshooting........................................395
Connecting the Vehicle to a Mobile Network
........................................................394
Connecting FordPass to the Modem.........394
Enabling and Disabling the Modem...........394
What Is the Modem.......................................... 394Connecting the Vehicle to a Wi-Fi
Network
........................................................394
Coolant Check See: Engine Coolant Check............................ 329
Crash Sensors and Airbag Indicator.......54
Creating a MyKey
...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Creating a Vehicle Wi-Fi Hotspot..........397 Connecting a Device to the Wi-Fi
Hotspot............................................................. 397
Finding the Wi-Fi Hotspot Name and Password.......................................................... 397
Cross Traffic Alert
........................................253
Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 255
Cross Traffic Alert Indicator........................... 255
Cross Traffic Alert Information Messages......................................................... 256
Cross Traffic Alert System Limitations.......................................................255
Cross Traffic Alert System Sensors............255
Switching the System On and Off..............255
Using Cross Traffic Alert.................................. 253
Cruise Control...............................................236
Cruise Control Indicators
...........................237
Cruise Control - Vehicles With: Adaptive Cruise Control..............................................89
Cruise Control - Vehicles With: Cruise Control............................................................89
Customer Assistance................................308
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 12
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................96
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index