ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
damages the power point and may blow
the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. USB Port and Power Point
Locations
USB Ports and Power Points may be in the
following locations:
•
On the lower instrument panel.
• Inside the center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.
• On the passenger side floor panel.
• 3rd row on the quarter trim panels.
Note: Some of the USB ports may not have
data transfer capabilities.
Note: Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
110 Volt AC Power Point
(If Equipped) WARNING:
Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point turns off when you
switch off the ignition, when the vehicle is
not in accessory mode or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console.
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For best results:
•
Use a long, straight, smooth and level
road when attempting to calibrate.
• Drive straight forward.
• Drive between 4 mph (6 km/h) and
24 mph (39 km/h).
System Operation
The following warnings or difficulties may
occur during feature operation. Tips to
resolve them are listed below.
The system is not available:
• The system relies on many
sub-systems in your vehicle to operate
correctly. If those sub-systems are not
operating correctly the system may not
be available.
• Low battery voltage is a condition
which prevents the system from
operating. Please make sure the
battery is correctly charged if the
system is not available.
• You may need to drive your vehicle
straight forward above
25 mph
(40 km/h) before the system is
available again.
• If the message still displays take your
vehicle to an authorized dealer for
service.
Sticker lost:
• If the system cannot initially find the
sticker, it may be necessary for you to
change the lighting conditions by
moving the vehicle and trailer or
waiting until conditions change.
• Check for the following if you receive
the lost sticker message while using
the system.
• Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible and the
pattern is discernable in the rear view
camera image. •
Clean the sticker and camera to make
sure they are unobstructed.
• Clean the lens with a soft, lint-free
cloth and water.
• Clean the sticker with isopropyl rubbing
alcohol sprayed directly onto the
sticker, and then wipe clean with a soft
cloth.
• Remove any items that may be
blocking the view of the sticker.
Depending on your trailer configuration
and any equipment mounted to your
trailer it is possible for the sticker to be
blocked from view of the camera as it
rotates on the hitch ball but not be
blocked during setup. Remove the
obstruction if possible. It is necessary
to remove the sticker from its current
location if the obstruction cannot be
cleared and place a new sticker that is
visible to the camera in all positions of
the trailer behind your vehicle.
• Placing the sticker on a surface angled
away from the vehicle reduces
performance. Use a drawbar that
positions the trailer level to the ground
when attached to vehicle. This typically
provides a level surface to mount the
sticker. Place the sticker on a bracket
or other object when no level surface
is available.
• Make sure the entire sticker is on a flat
surface that is completely visible to the
camera. Do not fold the sticker over an
edge on the trailer frame. This can
degrade performance.
• Shadows on the sticker may effect
tracking performance under some
lighting conditions. Moving the sticker
to another location within the allowed
placement area may improve
performance. Use the change sticker
option in your Towing menu if you
move the sticker.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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FUSE BOX LOCATIONS
Engine Compartment Fuse Box
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle
’s main electrical
systems from overloads.
If you disconnect and reconnect the
battery, you need to reset some features.
See Changing the 12V Battery (page 335).
Passenger Compartment Fuse Box
The fuse box is in the passenger
compartment under the dashboard. You
may need to remove a trim panel to access
the box. FUSE SPECIFICATION CHART
Engine Compartment Fuse Box WARNING:
Always disconnect the
battery before servicing high current
fuses. WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.
The engine compartment fuse box is in the
engine compartment. It has high-current
fuses that protect your vehicle's main
electrical systems from overloads.
Some features need to be reset when you
or someone else disconnects and
reconnects the battery. See
Changing the
12V Battery (page 335).
Replace fuses with the same type and
rating. See Changing a Fuse (page 323).
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Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges. CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 48). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 302).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Changing Radio Stations...............................
399
Playing or Pausing Media.............................. 400
Returning to the Previous Screen...............400
Scrolling Through the Menu Options........400
Selecting a Menu Option............................... 400
Selecting Media................................................. 400
Selecting the Radio.......................................... 400
Setting a Memory Preset............................... 400
Switching the Audio Unit On and Off...................................................................... 400
Using a Cell Phone........................................... 400
Using Apps.......................................................... 400
Using Seek, Fast Forward and Reverse.............................................................. 401
Autolamps........................................................95 Windshield Wiper Activated
Headlamps........................................................ 95
Automatic Climate Control........................141 Accessing Rear Climate Controls.................. 141
Directing the Airflow........................................... 141
Setting the Blower Motor Speed................... 141
Setting the Temperature.................................. 141
Switching Auto Mode On and Off.................141
Switching Dual Zone Mode On and Off........................................................................\
142
Switching Maximum Air Conditioning On and Off............................................................... 142
Switching Maximum Defrost On and Off........................................................................\
143
Switching Recirculated Air On and Off........................................................................\
143
Switching the Air Conditioning On and Off........................................................................\
142
Switching the Climate Control On and Off........................................................................\
142
Switching the Heated Seats On and Off........................................................................\
143
Switching the Ventilated Seats On and Off........................................................................\
143
Automatic High Beam Control.................99
Automatic High Beam Control Indicators.......................................................99
Automatic Transmission............................193
Automatic Transmission Adaptive
Learning............................................................ 199
Brake-Shift Interlock (Console Shifter Only).................................................................. 198If Your Vehicle Gets Stuck in Mud or
Snow.................................................................. 199
SelectShift™ Automatic Transmission.................................................... 197
Understanding the Shift Positions of Your Automatic Transmission............................. 193
Automatic Transmission Fluid Check.............................................................333
Auto-Start-Stop............................................179 Disabling Auto-Start-Stop............................. 180
Enabling Auto-Start-Stop............................... 179
Autowipers
........................................................92
Autowipers Settings............................................ 93
Auxiliary Power Points
................................169
110 Volt AC Power Point................................... 169
12 Volt DC Power Point..................................... 169
USB Port and Power Point Locations.........169
B
Battery See: Changing the 12V Battery..................... 335
Blind Spot Information System.............249 ........................................................................\
.......... 249
Blind Spot Information System with Trailer Tow...................................................................... 251
Switching the System On and Off...............253
System Errors...................................................... 253
Using the Blind Spot Information System.............................................................. 250
BLIS See: Blind Spot Information System..........249
Bonnet Lock See: Opening and Closing the Hood..........325
Booster Seats
...................................................31
Types of Booster Seats...................................... 32
Brake Fluid Check........................................334 Brake Fluid Service Interval............................ 335
Brakes..............................................................209 General Information......................................... 209
Breaking-In
....................................................300
Bulb Specification Chart...........................392
C
Cabin Air Filter...............................................148
Canceling the Set Speed
...........................237
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