Cold Weather Precautions.......................188
Driving Through Water..............................188
Floor Mats......................................................189
Roadside Emergencies
Roadside Assistance.................................190
Hazard Flashers............................................191
Fuel Shutoff....................................................191
Jump Starting the Vehicle........................192
Post-Crash Alert System..........................195
Customer Assistance
Getting the Services You Need..............196
In California (U.S. Only).............................197
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................198
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................199
Getting Assistance Outside the U.S. andCanada.......................................................199
Ordering Additional Owner's Literature.........................................................................201
Reporting Safety Defects (U.S. Only).........................................................................201
Reporting Safety Defects (Canada Only).........................................................................201
Fuses
Fuse Box Locations....................................203
Fuse Specification Chart.........................203
Changing a Fuse..........................................210
Maintenance
General Information....................................212
Opening and Closing the Hood..............212
Under Hood Overview - 1.0L EcoBoost™.........................................................................213
Under Hood Overview - 2.0L...................214
Engine Oil Dipstick - 1.0L EcoBoost™.........................................................................215
Engine Oil Dipstick - 2.0L..........................215
Engine Oil Check..........................................215
Oil Change Indicator Reset......................216
Engine Cooling Fan......................................217
Engine Coolant Check................................217
Automatic Transmission Fluid Check.........................................................................221
Brake Fluid Check........................................221
Washer Fluid Check....................................222
Fuel Filter........................................................222
Changing the 12V Battery........................223
Checking the Wiper Blades.....................224
Changing the Wiper Blades....................225
Adjusting the Headlamps........................225
Removing a Headlamp.............................227
Changing a Bulb..........................................228
Bulb Specification Chart..........................236
Changing the Engine Air Filter................237
Drive Belt Routing - 2.0L..........................238
Drive Belt Routing - 1.0L EcoBoost™........................................................................238
Vehicle Care
General Information..................................239
Cleaning Products......................................239
Cleaning the Exterior.................................240
Waxing.............................................................241
Cleaning the Engine...................................242
Cleaning the Windows and Wiper Blades........................................................................242
Cleaning the Interior..................................243
Cleaning the Instrument Panel andInstrument Cluster Lens......................243
Cleaning Leather Seats............................244
Repairing Minor Paint Damage.............244
Cleaning the Wheels.................................244
Vehicle Storage...........................................245
Body Styling Kits.........................................247
Wheels and Tires
General Information..................................248
4
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their seatbelts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your seatbelt couldseriously increase the risk of injury ordeath.
WARNING: To reduce risk of injury,do not obstruct or place objects in thedeployment path of the airbag.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side rail sheet metal,behind the headliner, above each row ofseats. In certain sideways crashes orrollover events, the Safety Canopy will beactivated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
The system consists of the following:
•Safety Canopy curtain airbags abovethe trim panels over the front and rearside windows identified by a label orwording on the headliner or roof-pillartrim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readinessindicator. See Crash Sensorsand Airbag Indicator (page 47).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System
Note: When you lock your vehicle forseveral weeks, the remote control switchesoff. Your vehicle must be unlocked and theengine started using the key. Unlocking andstarting your vehicle once will enable theremote control.
Press this button to unlock alldoors. Turn signals will flashonce.
Reprogramming the UnlockingFunction
You can reprogram the unlocking functionto unlock only driver´s door at the firstpress and unlock the others at the secondpress, if this last was performed withinthree seconds after the first press. To doso, using the remote control, press andhold lock and unlock buttons together forfour seconds. Turn signals will flash twice.To revert, repeat the process. You can alsoreprogram it using the cluster menu. SeeInformation Messages (page 96).
Locking the Doors
Press the button to lock all thedoors. The direction indicatorswill flash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors will lock again, the hornwill sound once and the direction indicatorswill flash if all the doors and the luggagecompartment are closed.
Note:If hood or luggage compartment isopen when you press the button once, thedirection indicators will not flash. Thisindicates your vehicle did not lock. If a reardoor, the luggage compartment or the hoodis open (on vehicles with an anti-theftalarm) when you press the button againwithin three seconds, the horn sounds twiceand the direction indicators will not flash.This indicates your vehicle locked but thereis one or more items open.
Note:The direction indicators will flash aslocking feedback only when ignition is OFF.
Automatic Relocking (If Equipped)
The doors will relock automatically if youdo not open a door within 45 seconds ofunlocking the doors with the remotecontrol. The door locks and the alarm willreturn to their previous state.
This feature will be disabled when youreceive the vehicle.You can switch thisfeature on or off in the information display.See Information Displays (page 93).
Locking and Unlocking the Doorswith the Key
Note:Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front ofyour vehicle.
Unlocking with the Key
Note: If the child safety locks are on andyou pull the interior handle, you will onlyswitch off the emergency locking, not thechild safety lock. You can only open thedoors using the external door handle.
Note:If the doors have been unlocked usingthis method, the doors must be lockedindividually until the central locking functionhas been repaired.
Turn the top of the key toward the rear ofyour vehicle. You can unlock all otherdoors individually by pulling the interiordoor handles.
Note:When the central locking functionfails to operate, lock the doors individuallyusing the key in the position shown.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingDoors and Locks
1.Open the floor console storagecompartment lid.
2.Remove the tray.
3.Place the key into the backup slot.
4.Press the push button ignition switch.
5.Wait five seconds and then press thepush button ignition switch again.
6.Remove the intelligent access key.
7.Within 10 seconds, place a secondprogrammed intelligent access key inthe backup slot and press the pushbutton ignition switch.
8.Wait five seconds and then press thepush button ignition switch again.
9.Remove the intelligent access key.
10.Wait five seconds, then place theunprogrammed intelligent access keyin the backup slot and press the pushbutton ignition switch.
Programming is now complete. Check thatthe remote control functions operate andyour vehicle starts with the new intelligentaccess key.
If programming was unsuccessful, wait 10seconds and repeat steps 1 through 6. If itstill does not work, take your vehicle to anauthorized dealer.
ANTI-THEFT ALARM
Alarm System (If Equipped)
Perimeter Alarm (if equipped)
The perimeter alarm is a deterrent againstunauthorized access to your vehiclethrough the doors and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in anyof the following ways:
•If someone opens a door, the tailgateor the hood without a valid key orremote control.
•If someone switches your vehicle onwithout a correctly coded key.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSecurity
Blind Spot (If Equipped)
It will illuminate when you switchthis feature off or a fault hasbeen detected. Contact yourauthorized dealer as soon possible.
Door Ajar Warning Lamp
Illuminates when you switch theignition on and remains on if anydoor, the hood or the liftgate isnot closed properly.
Stability Control and TractionControl Off Warning Lamp
It illuminates when you switchthe system off.
See Stability Control (page161).
Stability Control and TractionControl Indicator
Flashes during operation.
If it does not illuminate when youswitch the ignition on, or remainson when the engine is running, thisindicates a malfunction. Have your vehiclechecked as soon as possible.
Note:The system automatically turns offif there is a malfunction.
See Using Traction Control (page 160).See Using Stability Control (page 161).
AUDIBLE WARNINGS AND
INDICATORS
Automatic Transmission
Sounds when you open the driver's doorand do not move the transmission selectorlever to position P.
Key Outside Car
Vehicles with Intelligent AccessSystem
Sounds when you close the door, theengine is running and the system does notdetect a passive key inside your vehicle.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Low Fuel Reminder
A low fuel reminder displays and soundswhen the fuel level reaches 1/16th of thescale or the distance to empty is 37 mi(60 km) or less.
Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
Seatbelt Reminder
WARNING: Do not sit on top of afastened seatbelt to prevent the seatbeltreminder from coming on. The occupantprotection system will only provideoptimum protection when you use theseatbelt properly.
Note:The seatbelt reminder remains instand-by mode when the front seatbeltshave been fastened. It sounds if eitherseatbelt is unfastened.
Sounds when your vehicle speed exceedsthe pre-determined limit and the frontseatbelts are unfastened. The chime willstop after a period of time.
92
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInstrument Cluster
•The alarm horn is sounding.
•The hood is open.
•The transmission is not in park (P).
Setting Remote Start to Active
1.Using the information display controlson the steering wheel, select Settings.
2.Select Vehicle Settings.
3.Select Remote Start.
4.Switch System on.
Note:You have to enable the modem usingthe FordPass app to use remote start. SeeGeneral Information (page 319).
Remotely Starting the Engine
WARNING: To avoid exhaustfumes, do not use remote start if yourvehicle is parked indoors or in areas thatare not well ventilated.
Use the FordPass app to start the engine.
Note:The direction indicators flash twice.
Note:The parking lamps turn on when theengine is running.
Note:The horn sounds if the system failsto start.
Note:You must switch on the ignitionbefore driving your vehicle.
Extending the Vehicle Run Time
To extend the engine running time durationof your vehicle during remote start, repeatthe activation using FordPass app whilethe engine is running. If you programmedthe duration to last 10 minutes, the second10 minutes will begin after what is left of
the first activation time. For example, ifyour vehicle had been running from the firstremote start for 5 minutes, your vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Remotely Stopping the Engine
Use the FordPass app to stop the engine.
Remote Start Settings
Use the information display to adjust theremote start settings.
Note:You cannot adjust the climate controlsettings when you have remotely startedthe engine.
Note:When you switch the ignition on, theclimate control system returns to the lastused settings.
Switching Auto On
1.Using the information display controlson the steering wheel, select Settings.
2.Select Vehicle Settings.
3.Select Remote Start.
4.Select Climate Control.
5.Switch Auto on.
Note:If you switch Auto on, the systemattempts to heat or cool the interior to 72°F(22°C).
Note:The heated windshield, heated rearwindow, heated mirrors, heated seats andheated steering wheel could turn on in coldweather.
Switching Last Settings On
1.Using the information display controlson the steering wheel, select Settings.
2.Select Vehicle Settings.
3.Select Remote Start.
4.Select Climate Control.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingClimate Control
AUTO-START-STOP
The system helps reduce fuel consumptionby automatically shutting off and restartingthe engine while your vehicle is stopped.The engine will restart automatically whenyou release the brake pedal. In somesituations, your vehicle may restartautomatically, for example:
•To maintain interior comfort
•To recharge the battery
Note:Power assist steering is turned offwhen the engine is off.
WARNING: Always fully apply theparking brake. Make sure you shift intopark (P) for vehicles with an automatictransmission. Switch the ignition off andremove the key whenever you leave yourvehicle.
WARNING: Before opening thehood or performing any maintenance,fully apply the parking brake, shift intopark (P) or neutral (N) and switch theignition off.
WARNING: Always switch theignition off before leaving the vehicle. Ifthe ignition is switched on an automaticrestart may occur at any time.
WARNING: The system mayrequire the engine to automaticallyrestart when the auto-start-stopindicator illuminates green or flashesamber. Failure to follow this instructioncould result in personal injury.
The Auto-Start-Stop system status isavailable at a glance within the informationdisplay. See Information Displays (page93).
Enabling Auto-Start-Stop
The system is automatically enabled everytime you start your vehicle if the followingconditions are met:
•The Auto-Start-Stop button is notpressed (not illuminated).
•Your vehicle exceeds an initial speedof 3 mph (5 km/h) after the vehicle hasbeen initially started.
•Your vehicle is stopped.
•Your foot is on the brake pedal.
•The transmission is in drive (D).
•The driver's door is closed.
•There is adequate brake vacuum.
•The interior compartment has beencooled or warmed to an acceptablelevel.
•The front windshield defroster is off.
•The steering wheel is not being turned.
•The vehicle is not on a steep roadgrade.
•The battery is within optimal operatingconditions (battery state of charge andtemperature in range).
•The engine coolant is at operatingtemperature.
•Elevation is below approximately10,000 ft (3,048 m).
•Ambient temperature is moderate.
The green Auto-Start-Stopindicator light on the instrumentcluster will illuminate to indicatewhen the automatic engine stop occurs.
If the instrument cluster isequipped with a greyAuto-Start-Stop indicator light,it is illuminated when automatic enginestop is not available due to one of theabove noted conditions not being met.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingUnique Driving Characteristics
EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of thevehicle from the engine and exhaustsystem heat and noise. On vehicles withno original equipment floor coveringinsulation, do not carry passengers in amanner that permits prolonged skincontact with the metal floor. Failure tofollow these instructions may result infire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components.Similar federal or provincial laws mayapply in Canada. We do not approve of anyvehicle modification without firstdetermining applicable laws.
Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingEngine Emission Control