2020 FORD ECOSPORT flat tow

Note:The system may not correctly operatewhen towing a trailer. For vehicles with atrailer tow module and tow bar approvedby us, the system turns off when you attacha trailer. For vehicles with an aftermarkettrailer tow module or tow bar, werecommend that you switch the system offwhen you attach a trailer.
To permanently switch the system off,contact an authorized dealer.
STEERING
Electric Power Steering
WARNING: The electric powersteering system has diagnostic checksthat continuously monitor the system. Ifa fault is detected, a message displaysin the information display. Stop yourvehicle as soon as it is safe to do so.Switch the ignition off. After at least 10seconds, switch the ignition on andwatch the information display for asteering system warning message. If asteering system warning messagereturns, have the system checked assoon as possible.
WARNING: If the system detectsan error, you may not feel a difference inthe steering, however a serious conditionmay exist. Have your vehicle checked assoon as possible, failure to do so mayresult in loss of steering control.
Note:Your vehicle is equipped with anelectric power-assisted steering system.There is no fluid reservoir to check or fill.
The electric power steering systemoperates by an electric motor, whichreduces the effort on the driver's steeringwheel.
The system operates progressively andduring maneuvers, the system leaves theeffort lighter. As the vehicle speedincreases, it reduces its action to improvethe control of the vehicle.
If your vehicle loses electrical power whileyou are driving (or if the ignition is turnedoff), you can steer the vehicle manually,but it takes more effort. Extremecontinuous steering may increase the effortit takes for you to steer. This occurs toprevent internal overheating andpermanent damage to your steeringsystem. If this should occur, you will notlose the ability to steer the vehiclemanually nor will it cause permanentdamage. Typical steering and drivingmaneuvers will allow the system to cooland steering assist will return to normal.
Steering Tips
Avoid sudden movements with the steeringwheel. The force required to change thevehicle direction is lower, compared to avehicle with mechanical steering.
If the steering wanders or pulls, check for:
•An improperly inflated tire
•Uneven tire wear
•Loose or worn suspension components
•Loose or worn steering components
•Improper vehicle alignment
A high crown in the road or high crosswindsmay also make the steering seem towander or pull.
173
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingDriving Aids

Rear Towing Point (If Equipped)
1.Push the cover.
2.Release the cover.
3.Install the recovery hook.
The recovery hook may be in the followinglocations:
•Inside temporary mobility kit.
•Inside Jack and tools storage tray.
Note:The recovery hook is available at theauthorized dealer.
Note:The recovery hook has a left-handthread. Turn it counterclockwise to install itand make sure that it is fully tightened.Failure to do so could result in the recoveryhook becoming loose.
Note:If your vehicle has a tow bar, use thisto tow other vehicles.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend towing your vehicle witha wheel lift and dollies or flatbedequipment. Do not tow with a slingbelt.Ford Motor Company has not approved aslingbelt towing procedure.
It is acceptable to tow a front-wheel drivevehicle from the front if using proper wheellift equipment to raise the front wheels offthe ground. When towing in this manner,the rear wheels can remain on the ground.
186
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTowing

Front-wheel drive vehicles must have thefront wheels placed on a two-wheel towdolly when towing your vehicle from therear using wheel lift equipment. Thisprevents damage to the transmission.
Towing a four-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, four-wheel drive system andvehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you may need to override it. SeeTransmission (page 149).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
Recreational Towing
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 106).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Wedesigned these guidelines to preventdamage to your transmission.
Front-wheel drive vehicles CANNOT beflat-towed (all wheels on the ground) asvehicle or transmission damage may occur.You must place the front wheels on atwo-wheel tow dolly. If you are using a towdolly, follow the instructions specified bythe equipment provider.
Four-wheel drive vehicles CANNOT beflat-towed (all wheels on the ground), asvehicle or transmission damage may occur.It is recommended to tow your vehicle withall four (4) wheels off the ground such aswhen using a car-hauling trailer. Otherwise,you cannot recreational tow your vehicle.
187
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTowing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed in theQuick Reference Guide included in yourOwner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
190
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingRoadside Emergencies

Punctures larger than 0.24 in (6 mm) maynot be sealable. Tire sidewall damagecannot be temporarily repaired.
Note:Do note use the kit if you haveseverely damaged a tire. Only sealpunctures located within the tire tread withthe kit.
Loss of air pressure may adversely affecttire performance. For this reason:
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 124 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
Tips for use of the kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, if the vehicle isoutdoors or in a well-ventilated area,leave the engine running so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended whenit is operating.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22.0°F(-30°C) and 157.9°F (70°C).
•Only use the sealing compound beforethe use-by date which is printed on thetop of sealant bottle.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
What to do when a tire is punctured
A tire puncture within the tire's tread areacan be sealed in two stages with the kit.
•In the first stage, the tire will bereinflated with a sealing compoundand air. After the tire has been inflated,you will need to drive the vehicleapproximately 4 mi (6 km) to distributethe sealant in the tire.
•In the second stage, you will need tocheck the tire pressure and adjust, ifnecessary, to the vehicle's specifiedtire inflation pressure.
250
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWheels and Tires

it needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
Tire Wear
When the tread is worn down to1/16th of an inch (2 mm), tiresmust be replaced to help preventyour vehicle from skidding andhydroplaning. Built-in treadwearindicators, or wear bars, which
look like narrow strips of smoothrubber across the tread willappear on the tire when the treadis worn down to 1/16th of an inch(2 mm).
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observedor suspected have the tireinspected by a tire professional.Tires can be damaged duringoff-road use, so inspection afteroff-road use is alsorecommended.
Age
WARNING: Tires degradeover time depending on manyfactors such as weather, storageconditions, and conditions of use(load, speed, inflation pressure)the tires experience throughouttheir lives.In general, tires should bereplaced after six yearsregardless of tread wear.However, heat caused by hotclimates or frequent high loadingconditions can accelerate theaging process and may requiretires to be replaced morefrequently.
265
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWheels and Tires

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
371
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFord Protect

The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oil
change intervals depend on several factorsand generally decrease with severity ofuse.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
9,500–12,500 mi(15,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
6,000–9,500 mi(10,000–15,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3,500–6,000 mi(6,000–10,000 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints - four-wheel drive only.
Inspect the half-shaft boots.
377
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingScheduled Maintenance