ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed in theQuick Reference Guide included in yourOwner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingRoadside Emergencies
Protected componentsFuse amp ratingFuse
Not used.20A26
Not used.-27
Left horn.10A28
Right horn.10A29
Heated Steering wheel.15A30
Temperature mass air flow sensor (2.0L).5A31
Body control module (battery voltage).30A32
ABS/eletronic stability program pump.60A33
Trailer tow module.50A34
Heated backlite.40A35
Starter.30A36
Positive temperature coefficient heater.40A37
Not used.-38
Not used.-39
Heated seats (climate control module).25A40
Subwoofer amplifier.15A41
Intercooler puller fan (1.0 L).7.5A42
Power window switch power switch times.30A46
Fuel pump.20A47
Not used.-48
Assisted direct start transmission fluidpump (stop/start) - power.20A49
Not used.-55
Electrical power assisted system module.5A56Powertrain control module.
Start / Stop - transmission fluid pump.10A57
Left hand blind spot monitor module.10A58Right hand blind spot monitor module.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFuses
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMaintenance
Other Maintenance Items1
Change automatic transmission fluid.Every 150,000 mi(240,000 km)Replace accessory drive belt or belts.5
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oiland filter change. Do not exceed the designated distance for the interval.2 Should be performed by an authorized dealer.3 Initial replacement at six years or 100,000 mi (160,000 km), then every three years or50,000 mi (80,000 km).4 After initial inspection, inspect every other oil change until replaced.5 If not replaced within the last 100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform additional maintenance asindicated. If you operate your vehicleoccasionally under any of these conditions,it is not necessary to perform theadditional maintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingScheduled Maintenance
Service Data............................................................10Services That Third Parties Provide...............12Services That We Provide..................................12Vehicles With a Modem......................................12Vehicles With SYNC.............................................12Daytime Running Lamps..............................81Type 1 - Conventional (Non-Configurable).....................................................81Type 2 - Configurable..........................................81Declaration of Conformity - VehiclesWith: SYNC 3...............................................417Radio Frequency Statement..........................417Direction Indicators.......................................82Doors and Locks............................................60Drive Belt Routing - 1.0LEcoBoost™.................................................238Drive Belt Routing - 2.0L...........................238Driver and Passenger Airbags...................40Children and Airbags............................................41Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........45Driving Aids.....................................................169Driving Hints...................................................188Driving Through Water...............................188DRLSee: Daytime Running Lamps..........................81
E
Economical Driving......................................188Emergency Call Limitations.......................50Emergency Call Requirements.................49Emission Law.................................................145Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........146Tampering With a Noise ControlSystem...............................................................145End User License Agreement..................392VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................392Engine Block Heater....................................134Using the Engine Block Heater......................135Engine Coolant Check.................................217Adding Coolant....................................................217Coolant Change..................................................219Engine Coolant TemperatureManagement..................................................220
Fail-Safe Cooling................................................219Recycled Coolant................................................219Severe Climates..................................................219Engine Cooling Fan.......................................217Engine Emission Control............................145Engine ImmobilizerSee: Passive Anti-Theft System.....................67Engine Oil Check...........................................215Adding Engine Oil...............................................216Engine Oil Dipstick - 1.0LEcoBoost™..................................................215Engine Oil Dipstick - 2.0L...........................215Engine Specifications - 1.0LEcoBoost™.................................................278Engine Specifications - 2.0L....................279Entertainment..............................................334AM/FM Radio......................................................335Apps........................................................................343Bluetooth Stereo or USB.................................341HD Radio™ Information (IfAvailable)........................................................338SiriusXM® Satellite Radio (IfActivated)........................................................335Sources..................................................................334Supported Media Players, Formats andMetadata Information................................343USB Port...............................................................343Environment......................................................17Essential Towing Checks...........................183Before Towing a Trailer.....................................184Hitches....................................................................183Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................185Safety Chains.......................................................183Trailer Brakes........................................................184Trailer Lamps.......................................................184Trailer Towing Connector.................................183When Towing a Trailer......................................184Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................16Exterior Mirrors................................................85Integrated Blind Spot Mirrors..........................85Power Exterior Mirrors........................................85
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
K
Keyless Entry....................................................63Disabled Keys........................................................64General Information............................................63Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................64Locking Using Intelligent Access....................63Unlocking only Driver Door...............................64Unlocking Using Intelligent Access...............63Keys and Remote Controls..........................51Principle of Operation..........................................51
L
Lighting Control..............................................78Headlamp Flasher................................................79High Beams............................................................79Parking Lamps.......................................................78Lighting...............................................................78General Information............................................78Load CarriersSee: Roof Racks and Load Carriers..............175Load Carrying..................................................174Load Limit........................................................176Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................180Vehicle Loading - with and without aTrailer..................................................................176Locking and Unlocking................................60Autolock..................................................................60Autounlock.............................................................62Illuminated Entry..................................................62Illuminated Exit.....................................................62Locking and Unlocking the Doors with theKey.........................................................................61Power Door Locks................................................60Remote Control....................................................60Smart Unlock.........................................................62Luggage Anchor Points...............................174Luggage Covers..............................................174Lug Nuts...........................................................277
M
Maintenance...................................................212General Information...........................................212
Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................107Adjusting the Blower Motor Speed..............107Adjusting the Temperature.............................107Changing the Direction of Airflow................107Switching Air Conditioning On andOff........................................................................107Switching Climate Control On andOff........................................................................107Switching Maximum Cooling On andOff........................................................................107Switching Maximum Defrost On andOff........................................................................107Switching Recirculated Air On andOff........................................................................107Manual Seats...................................................117Adjusting the Height of the Driver’sSeat......................................................................119Adjusting the Lumbar Support.......................118Moving the Seat Backward andForward..............................................................118Recline Adjustment............................................119Message CenterSee: Information Displays.................................93MirrorsSee: Windows and Mirrors................................84Mobile Communications Equipment.......15Moonroof..........................................................86Bounce-Back.........................................................87Opening and Closing the Moonroof..............87Venting the Moonroof.........................................87Motorcraft Parts - 1.0LEcoBoost™.................................................283Motorcraft Parts - 2.0L..............................282MyKey – Troubleshooting...........................59All Vehicles.............................................................59MyKey™.............................................................56Principle of Operation........................................56
N
Navigation......................................................349Changing the Format of the Map.................351Navigation Map Updates................................353Route Guidance...................................................351Setting a Destination.......................................350Zoom.......................................................................351
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................15On Board Diagnostics Data LinkConnector............................................................15Special Instructions..............................................14Using Your Vehicle as an Ambulance............15Using Your Vehicle With a Snowplow...........15Special Operating Conditions ScheduledMaintenance...............................................379Exceptions.............................................................381Speed ControlSee: Cruise Control.............................................167Stability Control.............................................161Principle of Operation........................................161Starter SwitchSee: Ignition Switch...........................................130Starting a Gasoline Engine........................133Cold or Hot Engine..............................................133Engine Idle Speed after Starting...................134Failure to Start.....................................................134Fuel Flooded Engine..........................................133Starting and Stopping the Engine.........130General Information..........................................130Steering.............................................................173Electric Power Steering.....................................173Steering Wheel.................................................71Storage Compartments.............................129SunroofSee: Moonroof......................................................86Supplementary Restraints System.........39Principle of Operation........................................39Symbols Glossary.............................................7SYNC™ 3.........................................................319General Information..........................................319SYNC™ 3 Troubleshooting......................357Additional Information andAssistance.......................................................369Apps.......................................................................364Navigation............................................................363Personal Profiles................................................367Phone......................................................................361Resetting the System......................................369USB and Bluetooth Audio..............................358Voice Recognition..............................................357Wi-Fi Connectivity.............................................366SYNC™ Applications andServices........................................................306911 Assist..............................................................306
SYNC Mobile Apps...........................................308SYNC™...........................................................302General Information.........................................302SYNC™ Troubleshooting..........................310
T
Tailgate..............................................................65Closing the Tailgate............................................66Opening the Tailgate..........................................65Technical SpecificationsSee: Capacities and Specifications............278The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................198Tire Care..........................................................255Glossary of Tire Terminology.........................257Information About Uniform Tire QualityGrading.............................................................255Information Contained on the TireSidewall...........................................................258Temperature A B C............................................256Traction AA A B C..............................................256Treadwear............................................................256Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................249Tire Pressure Monitoring System............271Changing Tires With a Tire PressureMonitoring System........................................272Understanding Your Tire PressureMonitoring System .......................................273Tire Repair KitSee: Tire Sealant and Inflator Kit.................249Tire Sealant and Inflator Kit....................249First stage: reinflating the tire with sealingcompound and air.........................................251General Information.........................................249Second stage: checking tire pressure........254Tips for use of the kit.......................................250What to do after the tire has beensealed................................................................255What to do when a tire is punctured.........250TiresSee: Wheels and Tires.....................................248Towing a Trailer..............................................181Load Placement...................................................181Towing Points................................................185Front Towing Point.............................................185Rear Towing Point..............................................186
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
Towing the Vehicle on FourWheels...........................................................187Emergency Towing.............................................187Recreational Towing..........................................187Towing...............................................................181Traction Control............................................160Principle of Operation......................................160Trailer Sway Control.....................................181Transmission Code Designation............285Transmission Specifications - 1.0LEcoBoost™..................................................281Transmission Specifications -2.0L................................................................280Transmission..................................................149Transporting the Vehicle...........................186Trip Computer.................................................96All Values................................................................96Average Fuel Consumption.............................96Distance to Empty...............................................96Instantaneous Fuel.............................................96Outside Air Temperature..................................96Resetting the Trip Computer...........................96Trip Odometer.......................................................96Trip Timer................................................................96Type Approvals..............................................417China......................................................................428Radio Frequency Certification for Keys andRemote Controls...........................................428Radio Frequency Certifications for BlindSpot Information System..........................426Radio Frequency Certifications for BodyControl Module..............................................428Radio Frequency Certifications for CruiseControl Module..............................................428Radio Frequency Certifications for MidRange Radar...................................................420Radio Frequency Certifications for PassiveAnti-Theft System.........................................421Radio Frequency Certifications for RadioTransceiver Module......................................424Radio Frequency Certifications for SYNC3...........................................................................427Radio Frequency Certifications for TirePressure Monitoring Sensor(s).................417Radio Frequency Certifications for WirelessCharging............................................................427Radio Frequency Statement for AudioUnit....................................................................428
U
Under Hood Overview - 1.0LEcoBoost™..................................................213Under Hood Overview - 2.0L....................214Unique Driving Characteristics................136USB Port..........................................................301Using Cruise Control....................................167Switching Cruise Control Off.........................168Switching Cruise Control On...........................167Using Four-Wheel Drive.............................153Driving In Special Conditions WithFour-Wheel Drive (4WD)............................153Using MyKey With Remote StartSystems..........................................................59Using Snow Chains.....................................270Using Stability Control................................161Using Summer Tires...................................270Using SYNC™ With Your MediaPlayer.............................................................310Audio Voice Commands..................................310Media Sources.....................................................310Using SYNC™ With Your Phone............305Accessing Features through the PhoneMenu.................................................................306Pairing a Phone..................................................305Phone Controls..................................................306Phone Voice Commands...............................306Using Traction Control...............................160Switching the System Off Using aSwitch................................................................160Switching the System Off Using theInformation Display Controls....................160System Indicator Lights andMessages.........................................................160Using Voice Recognition...........................303Audio Voice Commands.................................328Initiating a Voice Session................................303Mobile App Voice Commands......................332Navigation Voice Commands........................331Phone Voice Commands................................329SiriusXM Traffic and Travel Link VoiceCommands......................................................332System Interaction and Feedback.............304Voice Settings Commands............................333Utilizing the Mediation/ArbitrationProgram (Canada Only).........................199
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex