2020 DODGE JOURNEY maintenance

254 SERVICING AND MAINTENANCE
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with
chemical solvents or abrasive cleaners. This will
weaken the fabric. Sun damage can also
weaken the fabric.
If the belts need cleaning, use Mopar Total
Cle

an, a mild soap solution, or lukewarm water.
Do not remove the belts from the vehicle to
wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn
o r

if the buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap s
olution may be used, but do not use high
alcohol content or abrasive cleaners. If
soap is used, wipe clean with a clean damp
cloth.

2. D ry with a soft cloth.WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.
WARNING!
A frayed or torn belt could rip apart in a
collision and leave you with no protection.
Inspect the belt system periodically, checking
for cuts, frays, or loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system. Seat belt
assemblies must be replaced after a collision
if they have been damaged (i.e., bent
retractor, torn webbing, etc.).
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
s u

rfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.

SERVICING AND MAINTENANCE 255
LEATHER PARTS
Mopar Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
re

gular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and
damage the leather upholstery and should be
removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and
Mopar Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid.
Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based
cleaners to clean your leather upholstery.
Application of a leather conditioner is not
required to maintain the original condition.
NOTE:

If equipped with light colored leather, it tends to
s h

ow any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
o n

a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cle

aner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE CUPHOLDERS
Clean with a damp cloth or towel using a mild
detergent.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
7

260 TECHNICAL SPECIFICATIONS
(Continued)
NOTE:
Intentional tampering with the emissions
c o

ntrol system can result in civil penalties being
assessed against you.
CARBON MONOXIDE WARNINGS
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
s u

ch fuels or additives is not the responsi -
bility of the manufacturer and may void or
n o

t be covered under the New Vehicle
Limited Warranty.
CAUTION! (Continued)
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.
WARNING! (Continued)

286 MULTIMEDIA
Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry,
etc.), which could scratch the touchscreen
surface!
Do not spray any liquid or caustic chemicals
directly on the screen! Use a clean and dry
microfiber lens cleaning cloth in order to
clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water
solution ratio of 50:50. Be sure to follow the
solvent manufacturer's precautions and
directions.
RADIO 4.3
INTRODUCTION
Radio 4.3 System

Radio 4.3
1 — RADIO
Push the RADIO button, located on the
f
a

ceplate, to enter the Radio Mode. The
different tuner modes: AM, FM, and SAT can be
selected by pushing the corresponding buttons
in the Radio Mode.
2 — SETTINGS
Push the SETTINGS button, on the faceplate, to
a c

cess the Settings list. Clock, Display, Audio,
Bluetooth®, and SiriusXM® Settings are
described in this manual. See your vehicle’s
Owner's Manual for more details.
3 — MORE
Push the MORE button, located on the
f a

ceplate, to access additional options. Options
available such as Uconnect Phone (if equipped)
and Compass can be accessed by pushing the
corresponding buttons in the More Menu.
4 — SCREEN OFF
Push the SCREEN OFF button, on the faceplate,
t o

turn the touchscreen OFF. To turn the screen
back ON, just press the touchscreen.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

340 MULTIMEDIA
Be careful of the ambient temperature. Using
the navigation system at extreme tempera -
tures can lead to malfunction or damage.
A ls

o note that the unit can be damaged by
strong vibration, metal objects, or by water
getting inside the unit. Notice
This navigation system can be used when the
i
g
nition key is turned to ON/RUN or ACC.
To preserve the battery, however, it should
be used with the engine running whenever
p o

ssible. Using the navigation system for a long
time with the engine switched off can cause the
battery to run down.
Map Data Information
Garmin® uses a combination of governmental
a n

d private data sources. Virtually all data
sources contain some inaccurate or incomplete
data. In some countries, complete and accurate
map information is either not available or is
prohibitively expensive.
Getting Started
To access the Navigation system, press the Nav
button on bottom of the screen.
Setting Up Your System
When using your navigation system for the first
t i

me, complete the following tasks:

1. Ac quire satellites.

2
. U nderstand the main menu. A
cquiring Satellites
The bars indicate satellite strength.
Go to an open area, away from tall buildings and
t r

ees.
Acquiring satellite signals can take a few
m i

nutes.
Main Menu

Navigation Main Menu

CAUTION!
The navigation system is designed to provide
you with route suggestions. It does not reflect
road closures or road conditions, weather
conditions, or other factors that may affect
safety or timing while driving.
Use the navigation system only as a
na

vigational aid. Do not attempt to use the
navigation system for any purpose requiring
precise measurement of direction, distance,
location, or topography.
The Global Positioning System (GPS) is
o p

erated by the United States government,
which is solely responsible for its accuracy
and maintenance. The government system is
subject to changes that could affect the
accuracy and performance of all GPS
equipment, including the navigation system.
1 — Press To Find A Destination
2 — Press To View The Map
3 — Press To Stop A Route
4 — Press To Detour A Route
5 — Press To Open The Menu Of Tools
6 — Press To Open The Menu Of Settings

380
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealers are
vitally interested in your satisfaction. We want you to
be happy with our products and services.

Warranty service must be done by an
au

thorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner. This is why you should always talk to an
a
u

thorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac -
turer's customer center.
Any communication to the manufacturer's
c u

stomer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

384
INDEX
A
About Your Brakes...............................160, 256Adding Engine Coolant (Antifreeze)...............229Adding Fuel....................................................176Adding Washing Fluid....................................221Additives, Fuel...............................................258Adjust
Down...........................................................30Forward.......................................................30Rearward.....................................................30Up................................................................30Air Bag...........................................................131Air Bag Operation......................................133Air Bag Warning Light................................131Driver Knee Air Bag...................................133Enhanced Accident Response.........137, 215Event Data Recorder (EDR).......................215If Deployment Occurs................................136Knee Impact Bolsters................................133Maintaining Your Air Bag System..............138Maintenance.............................................138Side Air Bags.............................................134Transporting Pets......................................154Air Bag Light...............................100, 131, 155Air Cleaner, Engine (Engine Air Cleaner
Filter).............................................................224
Air Conditioner Maintenance........................224Air Conditioner Refrigerant..................224, 225Air Conditioner System.................................224Air Conditioning................................................70Rear.............................................................53Air Conditioning Filter.......................................72Air Conditioning, Operating Tips.......................71Air Filter........................................................224Air Pressure Tires.........................................................243AlarmPanic...........................................................11Security Alarm....................................18, 101Alterations/ModificationsVehicle...........................................................8Antifreeze (Engine Coolant).................229, 261Disposal...................................................230Anti-Lock Brake System (ABS)......................109Anti-Lock Warning Light................................105Assist, Hill Start.............................................114Auto Down Power Windows.............................73Automatic Climate Controls.............................58Automatic Dimming Mirror...............................37Automatic Door Locks......................................20Automatic Headlights.......................................41
Automatic Temperature Control (ATC).......58, 70Automatic Transmission.......................161, 234Adding Fluid............................233, 234, 264Fluid And Filter Change.............................234Fluid Change.............................................234Fluid Level Check......................................233Fluid Type.................................................264Special Additives......................................233Autostick.......................................................166Auxiliary Electrical Outlet (Power Outlet)..........87
B
Back-Up Lights..............................................192Battery.................................................102, 221Charging System Light..............................102Keyless Key Fob Replacement....................11Location....................................................221Belts, Seat....................................................155BluetoothPhone..................296, 297, 327, 328, 336Body Mechanism Lubrication........................226B-Pillar Location............................................239Brake Assist System.....................................110Brake Control System, Electronic..................110Brake Fluid....................................................264

386
Dimmer Switch
Headlight..............................................40, 41DipsticksAutomatic Transmission............................233Oil (Engine)................................................221Power Steering..........................................168Disabled Vehicle Towing................................212DisposalAntifreeze (Engine Coolant).......................230Door Ajar........................................................103Door Ajar Light...............................................103Door LocksAutomatic....................................................20Doors...............................................................19Driver’s Seat Back Tilt.....................................25DrivingThrough Flowing, Rising, Or Shallow
Standing Water
.....................................187DVD Player (Video Entertainment System)....365
E
Electric Brake Control System Anti-Lock Brake System
.............................109Electronic Roll Mitigation...........................115Electric Remote Mirrors...................................38Electronic Brake Control System...................110Electronic Stability Control (ESC)...................111Electronic Throttle Control Warning Light......102
Emergency, In Case OfFreeing Vehicle When Stuck.....................211Hazard Warning Flasher...........................189Jacking............................................199, 234Jump Starting...........................................206Towing......................................................212Emission Control System Maintenance........108Engine...........................................................220Air Cleaner................................................224Block Heater.............................................159Break-In Recommendations.....................160Checking Oil Level....................................221Compartment...........................................220Coolant (Antifreeze).........................228, 262Cooling.....................................................228Exhaust Gas Caution.......................154, 260Fails To Start............................................159Flooded, Starting......................................159Fuel Requirements...................................257Jump Starting...........................................206Oil...........................................223, 261, 262Oil Filler Cap....................................220, 223Oil Filter....................................................224Oil Reset......................................................96Oil Selection....................................223, 261Oil Synthetic.............................................223Overheating..............................................209Starting............................................157, 158Engine Oil Viscosity.......................................223
Enhanced Accident Response
Feature................................................137, 215Ethanol..........................................................258Exhaust Gas Cautions..........................154, 260Exhaust System...................................154, 227Exterior Lights........................................40, 156
F
Filters Air Cleaner
................................................224Air Conditioning...........................................72Engine Oil........................................224, 262Engine Oil Disposal...................................224Flashers........................................................189Hazard Warning........................................189Turn Signals..............................42, 106, 156Flash-To-Pass...................................................41Flooded Engine Starting................................159Floor Console...................................................85Fluid Capacities............................................261Fluid Leaks....................................................156Fluid Level ChecksAutomatic Transmission...........................233Brake...............................................232, 264Cooling System.........................................228Engine Oil.................................................221Power Steering................................168, 264Fluid, Brake...................................................264Fluids And Lubricants....................................262
Fog Lights..............................................42, 192