2020 DODGE GRAND CARAVAN buttons

6
USB/MP3 CONTROL — IF EQUIPPED .............. 340 Connecting The External USB Device .......341
Using This Feature ..................................... 341Controlling The External USB Device
Using Radio Buttons ..................................341 Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED ................................................... 344
Getting Started........................................... 344
Play Video Games ......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346 Play A DVD Using The VES Player
— If Equipped .............................................347 VES Remote Control — If Equipped ..........348
Remote Control Storage ............................349
Locking The Remote Control .....................349 Replacing The Remote Control
Batteries ..................................................... 349 Headphones Operation ............................. 350Controls ...................................................... 350
Replacing The Headphone Batteries ....... 350
Accessibility — If Equipped ........................ 350
Stereo Headphone Lifetime Limited
Warranty ..................................................... 351 System Information ................................... 351
RADIO OPERATION AND MOBILE PHONES .... 359
Regulatory And Safety Information........... 359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED .................................................. 360
Voice Command System Operation ......... 360
Commands ................................................ 361
Voice Training ........................................... 363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364Prepare For The Appointment .................. 364Prepare A List............................................. 364
Be Reasonable With Requests ................. 364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center ................... 365
FCA Canada Inc. Customer Center ........... 365
In Mexico Contact ...................................... 365
Puerto Rico And U.S. Virgin Islands .......... 365Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 365 Service Contract ....................................... 365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. ....................................... 366 In Canada ................................................... 366
PUBLICATION ORDER FORMS ........................ 367

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18GETTING TO KNOW YOUR VEHICLE
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of the PARK
position and all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the power door locks (lock or unlock).
On vehicles equipped with the optional
instrument cluster display, refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Use the Automatic Door Locks at 15 mph
(24 km/h) and Unlock Doors Automatically On
Exit features in accordance with local laws.
Power Sliding Side Door — If Equipped
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door. The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice within five
seconds to open a power sliding door. When the
door is fully open, pushing the button twice
within five seconds a second time will close the
door.
There are power sliding side door switches
located on the B-pillar trim panel, just in front of
the power sliding door for the rear seat
passengers and in the overhead console for the
driver and passengers. Pushing the switch once
will open the power sliding door. If the switch is
pushed while the door is under a power cycle,
the door will reverse direction. NOTE:
The power sliding side door must be unlocked
before the power sliding door switches will
operate.

Power Sliding Door Switch

If the inside or outside door handles are used
while the power sliding side door is activated,
the power sliding door feature will be canceled
and will go into manual mode.
To avoid unintentional operation of the power
sliding doors from the rear seats, push the
power sliding door master lock button, located
in the overhead console, to disable the switches
and handles for the rear seat passengers.

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GETTING TO KNOW YOUR VEHICLE19
NOTE:
The power sliding side door switches will not
open the power sliding door if the gear
selector is in gear or the vehicle speed is
above 0 mph (0 km/h). To close the power
sliding door with the gear selector in gear and
vehicle speed at 0 mph (0 km/h), the brake
must be pushed.
If anything obstructs the power sliding side
door while it is closing or opening, the door
will automatically reverse to the closed or
open position, provided it meets sufficient
resistance.
If the power sliding side door is not in the full
open or close position, it will fully open when
a power sliding door switch is pushed. To
close the door, wait until it is fully open and
then push the switch again.
If the power sliding door encounters multiple
obstructions within the same cycle, the
system will automatically stop, the power
sliding door motor will make a clicking sound
until the door has no further movement. This
clicking sound can be stopped by pulling the inside or outside handle. If this condition
occurs, no damage is done to the power
sliding door motor. The power sliding door
must be opened or closed manually.

Overhead Console Control Buttons

Child Locks
To provide a safer environment for small
children riding in the rear seats, the sliding
doors are equipped with a Child Protection Door
Lock system.
NOTE:
When the Child Protection Door Lock System is
engaged, the door can only be opened by using
the outside door handle even though the inside
lock is in the unlocked position.
Child Protection Door Locks

WARNING!
You, or others, could be injured if caught in
the path of the sliding door. Make sure the
door path is clear before closing the door.
1 — Left Sliding Door
2 — Liftgate
3 — Right Sliding Door
4 — Sliding Door Power Off
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36GETTING TO KNOW YOUR VEHICLE
Interior Observation Mirror
The convex interior observation mirror provides
the driver and front seat passenger a wide field
of view to conveniently view passengers sitting
in the rear passenger seats. To use the interior
observation mirror, push on the raised bars on
the compartment door and release (the door
will swing downward), then raise the door until it
is almost closed and release. The door will latch
in position to use the interior observation
mirror.
NOTE:
From the “observation mirror” position, the door
can only be closed.
To return to the full open position, the door must
first be closed and then opened by pushing the
latch again to release.
Observation Mirror

Power Mirrors — If Equipped
The power mirror controls are located on the
driver-side door trim panel.

Power Mirror Controls
The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch. To adjust a mirror, push either the L
(left) or R (right) to select the mirror that you
want to adjust.
NOTE:
A light in the selected button will illuminate
indicating the mirror is activated and can be
adjusted.
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
moved either forward or rearward to resist
damage. The hinges have three detent
positions:
Full forward position
Full rearward position
Normal position

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GETTING TO KNOW YOUR VEHICLE39
When exiting the vehicle the driver can choose
to have the headlights remain on for 30, 60 or
90 seconds or not remain on. To change the
timer setting, see an authorized dealer.
The headlight delay time is programmable on
vehicles equipped with an instrument cluster
display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the headlights are turned off before the
ignition, they will turn off in the normal manner.
NOTE:
The headlights must be turned off within 45
seconds of placing the ignition in the OFF
position to activate this feature.
Lights-On Reminder
If the headlights or the parking lights are left on,
or if the dimmer control is in the extreme top
position after the ignition has been placed in
the OFF position, a chime will sound when the
driver's door is opened.
Front Fog Lights — If Equipped
To activate the front fog lights, turn on the
parking lights or the low beam headlights and
push in the headlight switch control knob. Pushing the headlight switch control knob a
second time will turn the front fog lights off.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster display will flash to show proper
operation of the front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a
defective outside light bulb. If an indicator fails
to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Turn Signal Warning
If the vehicle electronics sense that the vehicle
has traveled at over 18 mph (29 km/h) for
about 1 mile (1.6 km) with the turn signals on, a
chime will sound to alert the driver.
Lane Change Assist
Tap the lever up or down once, without moving
beyond the detent, and the turn signal (right or
left) will flash three times then automatically
turn off.
Battery Protection
This feature provides battery protection to avoid
wearing down the battery if the headlights or
parking lights are left on for extended periods of
time when the ignition is in the OFF position.
After eight minutes of the ignition being placed
in the OFF position, and the headlight switch in
any position other than OFF or AUTO, the lights
will turn off automatically until the next cycle of
the ignition or headlight switch.
The battery protection feature will be disabled if
the ignition is placed in any position other than
OFF during the eight minute delay.
INTERIOR LIGHTS
Courtesy/Interior Lighting
At the forward end of the overhead console are
two courtesy lights (standard dome light has
two buttons). These interior lights are turned on
when a door or the liftgate is opened, the
remote keyless entry key fob is activated, or
when the dimmer control is moved to the
extreme top.
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GETTING TO KNOW YOUR VEHICLE45
Controlling The Rear Climate Controls From
The Front Panel Controls
The rear Manual Climate Control system has
floor air outlets at the rear right side of the third
row seats and overhead outlets at each
outboard rear seating position. The system
provides heated air through the floor outlets or
cool, dehumidified air through the headliner
outlets. The rear system temperature control buttons on
the faceplate are located below the radio
system, located on the instrument panel.
Floor Mode
Floor Mode Button
Push button to select Floor Mode. The indicator illuminates when this mode is on. Air comes from the floor outlets. A slight
amount of air is directed through the defrost and side window demister outlets.
Mix Mode Mix Mode Button
Push button to select Mix Mode. The indicator illuminates when this mode is on. Air is directed through the floor, defrost,
and side window demister outlets. This setting works best in cold or snowy conditions that require extra heat to the
windshield. This setting is good for maintaining comfort while reducing moisture on the windshield.
Icon Description
2

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GETTING TO KNOW YOUR VEHICLE49
Recirculation Button
Press and release this button to change the system between recirculation mode and outside air mode. Recirculation can
be used when outside conditions such as smoke, odors, or high humidity are present. Recirculation can be used in all
modes except for Defrost. Recirculation may be unavailable (button on the touchscreen greyed out) if conditions exist that
could create fogging on the inside of the windshield. The A/C can be deselected manually without disturbing the mode
control selection. Continuous use of the Recirculation mode may make the inside air stuffy and window fogging may occur.
Extended use of this mode is not recommended.
Rear Climate Control Button
Push the Rear Climate Control Button to control rear compartment climate from the Front ATC Panel. The rear climate
modes will be displayed on the Front Automatic Temperature Control (ATC) Panel Rear Control Display.
Rear Defrost Button
Push and release the Rear Defrost Control button to turn on the rear window defroster and the heated outside mirrors
(if equipped). An indicator will illuminate when the rear window defroster is on. The rear window defroster automatically
turns off after 15 minutes.
Driver and Passenger Temperature Up And Down Buttons
Provides the driver and passenger with independent temperature control. Push the up arrow button for warmer
temperature settings. Push the blue arrow button for cooler temperature settings.
Icon Description
2

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GETTING TO KNOW YOUR VEHICLE51
Controlling The Rear Climate Controls From
The Front ATC Panel
The rear ATC system has floor air outlets at the
rear right side of the third row seats and
overhead outlets at each outboard rear seating
position. The system provides heated air
through the floor outlets or cool, dehumidified
air through the headliner outlets. The rear
system temperature control buttons are located
in the Uconnect system, located on the
instrument panel.
Front ATC Panel Rear Control Display

Mix Mode
Mix Mode
Toggle the Modes Control Button until you see Mix Mode Icon on the display. Air is directed through the floor, defrost, and
side window demister outlets. This setting works best in cold or snowy conditions that require extra heat to the windshield.
This setting is good for maintaining comfort while reducing moisture on the windshield.
Front Defrost Mode Front Defrost Mode Button
Push the button to select Front Defrost Mode. The indicator illuminates when this mode is on. Air comes from the
windshield and side window demist outlets. When the defrost mode is selected, the blower level will increase. Use Defrost
mode with maximum temperature settings for best windshield and side window defrosting and defogging.
Icon Description
2

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