2020 DODGE DURANGO Vehicle Warranty

WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine inflation
maintenance and external inspections must be performed by service
personnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself; serious
injury or death could result. Only specially trained persons should
mount, demount and repair Run-Flat tires, and more than 40 psi
(270 kPa) may be required to seat beads. A safety cage and clip-on
extension air hose must be used if more than 40 psi (270 kPa) is need
to seat beads.
GOODYEARDUNLOPTIRES
TOPROLONG TIRELIFEDURING A SYSTEM ALERT
The
Goodyear
or
Dunlop
Run-Flat
tire
can
be
driven
at
low
or
zero
air

pressure
(refer
to
your
vehicle
Owner ’s
Manual
for
these
limitations).
To

help
prolong
the
life
of
a
tire
operating
under
low-inflation
conditions,

drive
at
a
speed
as
far
below
50
mph
(80
kph)
as
possible.
Also,
drive
the

shortest
distance
possible
before
obtaining
tire


service.
Taking
these

precautions
will
increase
the
chance
that
your
tire
will
be
repairable.
SERVICE AFTERA SYSTEM ALERT
To
obtain
service
after
operating
under
low-inflation
conditions,
contact

your
Goodyear
or
Dunlop
Run-Flat
service
facility.
Trained
service

personnel
will
inspect
your
tires
to
determine
if
they
are
in
need
of
repair

or
replacement.
To
locate
the
nearest
authorized
Goodyear
or
Dunlop

Run-Flat
service
facility,
call
1-800-
GOODYEAR
1-800-466-3932
.
TIREREPAIR
Like
any
other
Goodyear
or
Dunlop
speed-rated,
high-performance
tire,

the
Goodyear
or
Dunlop
Run-Flat
tire
may
be
repaired
to
correct
a

puncture
in
the
tread,
but
PROPER
MATERIALS
AND
PROCEDURES

MUST
BE
USED.
Contact
a
Goodyear
or
Dunlop
Run-Flat
service
facility

for
information
on
proper
repairs.
For
the
location
of
the
nearest
facility,

call
1-800-GOODYEAR
1-800-466-3932


.
136

WARNING!
Goodyear and Dunlop Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a properly
operating low tire pressure-monitoring system. If applied to a
vehicle without a properly operating low tire pressure monitoring
system, the tires may fail when operated in an underinflated
condition, resulting in loss of vehicle control and possible serious
injury or death. Application of these tires to a vehicle not equipped
with specified operational low tire pressure-monitoring system
constitutes improper and unsafe use of this product.
FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP RETAILER
1. For assistance in locating the nearest Goodyear or Dunlop Retailer,look in the Yellow Pages under Tire Dealers – New.
2. Go to
www.goodyear.comfor U.S. orwww.goodyear.cafor Canada.
For Dunlop tires, go to
www.dunloptires.comfor U.S. & Canada. If
additional assistance is required, call the Customer Assistance Center at
1-800-321-2136 for U.S. or 1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center Dept 728 200 Innovation Way Akron, OH
44316-0001
GOODYEAR DUNLOP TIRES
137

NOTES
GOODYEAR DUNLOP TIRES138

HANKOOK TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER
CAR & LIGHT TRUCK TIRES INCLUDING TEMPORARY TIRES
WHAT IS COVERED AND FOR HOW LONG
Hankook warrants that a tire manufactured by Hankook and equipped
originally on the vehicle is free from defects in materials or workmanship
in normal use for the life of the original usable tread. The life of the
original usable tread ends when the tire tread has been worn down with
only 1.6 mm (2/32 nds inch) remaining, at which point the tire is
considered to be fully worn out.
PASSENGER CAR AND LIGHT TRUCK TIRES
s
äFree
replacement
If
Hankook
Radial
Passenger
&
Light
Truck
Tires
fail
as
a
result
of
defect
in
material
and/or
workmanship
within
the
first
25%
of
treadwear,
the
tire
will
be
replaced
with
a
new,
comparable
Hankook
Tire
at
no
charge
including
mounting
and
balancing
charges.
t
ä Pro
rated
replacement
Tires
not
qualifying
for
free
replacement
will
be
allowed
a
credit
toward
purchase
of
a
new,
comparable
Hankook
Tire


based
upon
the
amount
of
tread
actually
worn.
The
cost
of
mounting,
balancing
and
any
other
service
charges
or
applicable
taxes
shall
be
paid
by
the
user.
Otherwise
adjustment
for
compensation
will
be
made
on
a
prorata
basis
calculated
by
multiplying
the
actual
current
dealer
selling
price
by
the
percentage
of
remaining
usable
tread
depth.
HANKOOK TEMPORARY TIRE
1. A Temporary tire weighs less and provides more trunk storage space
than a conventional tire. To conserve tire tread life, temporary tire
should be returned to the trunk as soon as it is convenient to have your
standard tire repaired or replaced.
HANKOOK TIRES
139

2. If Hankook Temporary Tire fails as a result of defect in materialsand/or workmanship during the first 50% of usable treadwear, the tire
will be replaced with a new, comparable tire at no charge including
mounting charge. No adjustment will be made for tires that are worn
more than 50%.
WHAT IS NOT COVERED BY THE WARRANTY
NON ADJUSTABLE CONDITIONS
1. Irregular wear or tire damage due to:
•Road hazards such as punctures, cuts, snags, scuffs, carcass bruises
or impact breaks.
• Fire,
wreck
or
collision
ä
• Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, off-road use, racing, vandal-
ism, willful damage or abuse.
• Misalignment, wheel imbalance, defective brakes or shock absorber,
use of tire chains.
• Any tire which has failed as a result of adding materials (e.g. tire
fillers, sealant, or balancing substances).
• Mechanical failure or design of vehicle.
2. Tires fitted to anything other than the original vehicles.
3. Tire worn beyond tread wear indicator (2/32 nds inch or 1.6 mm tread remaining).
4. Tire presented by other than the actual owner-user.
5. Tire branded “NA” (meaning no adjustment) or “blem” (meaning blemished).
6. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
7. Ride disturbance caused by damaged wheels or after free-replacement conditions.
8. Tire with weather cracking which was purchased more than four years prior to presentation for adjustment.
HANKOOK TIRES
140

GENERAL EXCLUSIONS
1. No Hankook Tire employee, retailer or dealer has the authority tomake any warranty, representation, promise or agreement on behalf of
Hankook Tire except as stated in this policy.
2. Tires used in racing related activities or competitive events are not covered by this warranty.
3. Limitation of remedy: to the extent permitted by law, HANKOOK disclaims liability for all consequential and incidental damages. Some
provinces and states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have the rights which vary from province to
province in Canada, and from state to state in the U.S.A.
HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a partici-
pating Hankook Dealer or a participating Car Dealer.
OWNER’S OBLIGATIONS
1. You must present the tire to a participating Hankook Dealer or aparticipating Car Dealer.
2. For free replacement, a proof of purchase date such as car dealer invoice should be presented.
3. No claim will be recognized unless submitted on a Hankook claim form completely filled out and signed by the owner or a participating
Hankook Dealer or Car Dealer.
WARNING FOR YOUR SAFETY
•TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may cause tire beads
to break with explosive force during installation of the tire on the rim,
causing personal injury and property damage. Follow the Rubber
Manufacturers Association installation and safety procedure for
mounting and inflating tires. Tire and rim must match in size. Rim
parts must match by manufacturer ’s design. Clean rim. Lubricate rim
HANKOOK TIRES
141

and beads. Do not exceed the maximum recommended pressure to
seat beads on rim. Use remote control inflation equipment and
inflation cage.
NOTE:
• Never inflate over 40 psi to seat beads.
• Mount radial ply tires only on rims designated by wheel manufacturer
as suitable for radial tire.
• Only specially trained persons shall mount tires.
• AIR PRESSURE
Check the pressure in your tires, including your spare, at least
monthly, and always before and during extended driving. Check tires
cold (at least 3 hours after the vehicle has been stopped and before it
is driven more than 1.6 kilometers or 1 mile). Do not reduce pressure
when tires are hot, use an accurate air pressure gauge to check
pressure and maintain it at the level recommended on the vehicle tire
placard or in the Owner ’s Manual. Under inflation produces extreme
flexing of sidewalls and builds up heat to the point that premature tire
failure may occur. Over inflation can cause the tires to be more
susceptible to impact damage. Cold tire pressures, however, should
never be higher than the limit molded on the sidewall.
• LOAD LIMITS
Never exceed the load-carrying limits molded onto the sidewall of
your tires or the maximum vehicle load limit as shown on the vehicle
tire placard, whichever is less. Overloading builds up excessive heat in
the tire and leads to early and/or sudden failure.
• HAZARDS
Avoid running over objects (e.g., chuckholes, rocks, curbs, metal, glass,
etc.) which may possibly cause internal tire damage. Continued use of
a tire that has suffered internal damage (which may not be externally
visible) can lead to dangerous tire failure. Determination of suspected
internal damage requires demounting the tire from its rim and
examination by trained tire personnel.
HANKOOK TIRES
142

•WORN TIRES
Never drive on worn tires. Tires should be replaced by trained
personnel when 2/32 nds inch (1.6 mm) of tread depth remain, as
indicated by treadwear indicators molded into the tread grooves. Use
of worn-out tires (less than 2/32 nds of an inch remaining tread depth)
increases the probability of tire failure. In most states, it is illegal to
drive with less than 2/32 nds of an inch of remaining tread depth.
• SPEED LIMITS
Operating your vehicle in excess of lawful speed limits or the
maximum speeds justified by driving conditions can be dangerous.
Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
• SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V, W, or Z as either
part of the size designation (e.g., HR), or part of the service description
adjacent to the size designation (e.g., 94H) and indicates the maximum
speed capability of the tire when properly loaded and inflated.
However, even when properly loaded and inflated, driving for pro-
longed periods at high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original equipment speed-
rated tires must be replaced with tires of the same or higher speed
rating if the speed capability of the vehicle is to be maintained.
Consult your Hankook dealer for the tires best suited to your vehicle
driving habit. Repairing of speed-rated tires must be done in accor-
dance with RMA repair procedures and is limited to one 1/4 diameter
repair in the tread area.
• TIRE ROTATION
Rotate your tires for longer tire life. Front and rear tires perform
different jobs and can wear differently. Consult your vehicle Owner ’s
Manual for mileage recommendations and rotation patterns.
HANKOOK TIRES
143