2020 DODGE DURANGO radio

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Uconnect Phone supports the following
features:
Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or, “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free text message replying (Forward
one of 18 pre-defined SMS messages to
incoming calls/text messages).
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show incoming
calls,” “Show outgoing calls,” “Show missed
calls,” “Show recent calls”).
Searching contacts phone number (“Search
for John Smith Mobile”).
NOTE:
Examples of Voice Commands are provided
throughout this manual. For quick use, go to the
Voice Command Quick Reference Section. Screen Activated Features

Dialing via keypad using touchscreen.
Viewing and calling contacts from phone -
books displayed on the touchscreen.
Setting favorite contact phone numbers so
they are easily accessible on the main phone
screen.
Viewing and calling contacts from recent call
logs.
Reviewing your recent incoming SMS.
Listening to music on your Bluetooth® device
via the touchscreen.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
automatically mutes your radio when using the
Uconnect Phone. For Uconnect customer support:
US residents - visit UconnectPhone.com or
call:
877-855-8400
Canadian residents - (English) call:
800-465-2001
or (French) call:
800-387-9983
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology - the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10 mobile phones or audio devices to be linked
to the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming, outgoing
calls, view phonebook etc.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call and you want to
send tones or make another call. The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features if your
vehicle is equipped. Please see the Uconnect
Voice Command section for direction on how to
use the button.
The Uconnect Phone is fully integrated with the
vehicle's audio system. The volume of the
Uconnect Phone can be adjusted either from
the radio volume control knob or from the
steering wheel radio control.
Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task. You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contact” and when asked “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you.
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Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog; when the
system requires more information from the user
it will ask a question to which the user can
respond without pushing the Voice Command
button on your steering wheel. Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help.” All Uconnect Phone sessions begin with
a push of the VR button or the Phone button (if
active) on the radio control head.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button (if active) on your steering wheel when
the system is listening for a command and be
returned to the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.To complete the pairing process, you need to
reference your mobile phone Owner's Manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK.

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button in the Menu Bar on the touchscreen.
NOTE:
If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
3. Select “Yes” to begin the pairing process.

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Pair Additional Mobile Phones

1. Press the Phone Settings button on the
touchscreen from the Phone main screen.

2. Press the Add Device button on the touchscreen.
3. Search for available devices on your Bluetooth®-enabled mobile phone. When
prompted on the phone, enter the name
and PIN shown on the Uconnect screen.
4. Uconnect Phone will display an in process screen while the system is connecting.
5. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range.
NOTE:
For phones which are not made a favorite, the
phone priority is determined by the order in
which it was paired. The latest phone paired will
have the higher priority. You can also use the following VR commands to
bring up the Paired Phone screen from any
screen on the radio:
“Show Paired Phones” or
“Connect My Phone”
Pair A Bluetooth® Streaming Audio Device

1. Press the Media button on the touchscreen to begin.

2. Change the Source to Bluetooth®.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:
If there is no device currently connected with
the system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, enter the PIN
shown on the Uconnect screen. 6. Uconnect Phone will display an in process
screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices
within range.
NOTE:
For devices which are not made a favorite, the
device priority is determined by the order in
which it was paired. The latest device paired will
have the higher priority.
You can also use a following VR command to
bring up a list of paired audio devices:
“Show Paired Phones” or
“Connect My Phone”

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Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume.
Bluetooth® Communication Link
Mobile phones have been found to lose
connection to the Uconnect Phone. When this
happens, the connection can generally be
re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system.
STEERING WHEEL AUDIO CONTROLS
The Remote Sound System controls are located
on the rear surface of the steering wheel. Reach
behind the wheel to access the switches.
Steering Wheel Audio Controls
(Back View Of Steering Wheel)

The right-hand control is a rocker-type switch
with a push button in the center and controls
the volume and mode of the sound system.
Pushing the top of the rocker switch increases
the volume, and pushing the bottom of the
rocker switch decreases the volume.
Pushing the center button makes the radio
switch between the various modes available
(AM/FM/SXM or Media, etc.)
The left-hand control is a rocker-type switch with
a push button in the center. The function of the
left-hand control is different depending on
which mode you are in. The following describes the left-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the switch will “Seek” up for
the next listenable station, and pushing the
bottom of the switch will “Seek” down for the
next listenable station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
MEDIA MODE
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
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IPOD®/USB/MP3 CONTROL — IF EQUIPPED
This feature allows an iPod® or external USB
device to be plugged into the USB port, located
inside the storage area on the center stack of
the instrument panel.
Plugging in a smartphone device to a USB Port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.
iPod® control supports Mini, 4G, Photo, iPod
nano®, 5G iPod® and iPhone® devices. Some
iPod® software versions may not fully support
the iPod® control features. Please visit
Apple’s® website for software updates.
For further information, refer to the Uconnect
Owner’s Manual Supplement.
CONNECTING THE AU X AUDIO INPUT OR
E
XTERNAL USB DEVICE
Use the connection cable to connect an iPod®
or external USB device to the vehicles USB/AUX
connector port which is located in the center
console. The USB ports on the media hub are equipped
with a Smart Electronic Voltage Regulator
(Smart Charge) feature. This feature allows a
device to charge for up to one hour after the
vehicle is powered off.

Integrated Center Console USB/AUX Media HUB

Once the audio device is connected and
synchronized to the vehicles iPod®/USB/MP3
control system (iPod® or external USB device
may take a few minutes to connect), the audio
device starts charging and is ready for use.
NOTE:
If the audio device battery is completely
discharged, it may not communicate with the
iPod®/USB/MP3 control system until a
minimum charge is attained. Leaving the audio device connected to the
iPod®/USB/MP3 control system may charge it
to the required level.
USING THIS FEATURE
By using an iPod® cable or an external USB
device to connect to the USB port:
The audio device can be played on the
vehicle’s sound system, providing metadata
(artist, track title, album, etc.) information on
the radio display.
The audio device can be controlled using the
radio buttons to Play, Browse, and List the
iPod® contents.
The audio device battery charges when
plugged into the USB/AUX connector (if
supported by the specific audio device).
NOTE:
For further information, refer to the Uconnect
Owner’s Manual Supplement.

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When the Video Screen(s) are open and a
DVD/Blu-ray™ disc is inserted into the disc
player, the screen(s) turn(s) on automatically,
the headphone transmitters turn on, and
playback begins.

RSE System Channel 1 (Rear 1)

With the Dual Video Screen system, Channel
1 (Rear 1) on the remote control and head -
phones refers to Screen 1 (driver's side), and
Channel 2 (Rear 2) on the Remote Control
and Headphones refers to Screen 2
(passenger side).

RSE System Remote Control Channel Selectors RSE System Headphone Channel Selectors

The system can be controlled either by the
front seat occupants utilizing the touch
-
screen radio or by the rear seat occupants
using the remote control.
DUAL VIDEO SCREEN
NOTE:
Typically there are two different ways to operate
the features of the Rear Seat Entertainment
system:
The Remote Control
The Touchscreen Radio (if equipped)

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BLU-RAY™ DISC PLAYER
Play A Blu-ray™ Disc
The Blu-ray™ disc player is located in the center
console.

Blu-ray™ Disc Player Location

1. Insert a Blu-ray™ disc into the disc player with the label facing as indicated on the
Blu-ray™ player. The radio automatically
selects the appropriate mode after the disc
is recognized and displays the menu
screen, the language screen, or starts
playing the first track.

2. To watch a Blu-ray™ disc on Rear 1 for driver's side rear passengers, ensure the
Remote Control and Headphone switch is
on Rear 1. 3. To watch a Blu-ray™ disc on Rear 2 for
passenger side rear passengers, ensure the
Remote Control and Headphone switch is
on Rear 2.
NOTE:
To view a Blu-ray™ disc on the radio, press
the Media button on the touchscreen, and
then press the Disc button. Press the Play
button, and then the Full Screen button.
Viewing a Blu-ray™ disc on the radio screen is
not available in all states/provinces. The
vehicle must be stopped, and the gear
selector must be in the PARK (P) position for
vehicles with automatic transmission.
Using The Touchscreen Radio

Rear Media Control Screen
1.
RSE Channel 1 Mode

Indicates the current source for Screen
1/Channel 1. This button will be highlighted
when it is the active Screen/Channel being
controlled by the front user. If this button is
not highlighted, select the button to access
controls for Screen 1/Channel 1 source.
2. RSE Power Press to turn RSE On/Off.
3. RSE Mute Mute rear headphones for the current igni -
tion cycle. Pressing mute again will unmute
rear headphones.
4. RSE Remote Control Lock-Out Press to enable/disable remote control
functions.
5. RSE Channel 2 Mode Indicates the current source for Screen
2/Channel 2. This button will be highlighted
when it is the active Screen/Channel being
controlled by the front user. If this button is
not highlighted, select the button to access
controls for Screen 2/Channel 2 source.
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