2020 DODGE DURANGO climate control

3
EXTERIOR LIGHTS ................................................50 Multifunction Lever ...................................... 50
Headlight Switch ......................................... 50
Daytime Running Lights (DRLs) —
If Equipped .................................................. 51 High/Low Beam Switch ............................... 51
Automatic High Beam — If Equipped .......... 51
Flash-To-Pass .............................................. 52
Automatic Headlights ................................. 52
Parking Lights And Panel Lights ................. 52
Headlights On Automatically With
Wipers........................................................... 52 Headlight Delay ............................................ 52
Lights-On Reminder ..................................... 52
Fog Lights — If Equipped ............................. 53
Turn Signals ................................................. 53
Lane Change Assist — If Equipped ............. 53
Battery Saver................................................ 53
INTERIOR LIGHTS ................................................54
Courtesy Lights ............................................ 54
WINDSHIELD WIPERS AND WASHERS .............55
Windshield Wiper Operation ....................... 55
Rain Sensing Wipers — If Equipped ........... 57
Rear Window Wiper/Washer ...................... 58
CLIMATE CONTROLS ............................................58
Automatic Climate Control Overview .......... 58
Climate Control Functions ........................... 68
Automatic Temperature Control (ATC) ....... 69
Operating Tips ............................................. 69 WINDOWS ............................................................ 71
Power Windows............................................ 71
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 73
Opening Sunroof .......................................... 73
Closing Sunroof............................................ 74
Wind Buffeting ............................................ 74
Sunshade Operation.................................... 74
Pinch Protect Feature.................................. 74
Sunroof Maintenance.................................. 74
Ignition Off Operation .................................. 74
HOOD ..................................................................... 75
Opening The Hood ....................................... 75
Closing The Hood ......................................... 75
LIFTGATE ............................................................... 75
Power Liftgate — If Equipped ...................... 75
Cargo Area Features ................................... 77
GARAGE DOOR OPENER — IF EQUIPPED ......... 78
Before You Begin Programming
HomeLink® .................................................. 79 Canadian/Gate Operator Programming ..... 81
Using HomeLink®........................................ 82
Security......................................................... 82
Troubleshooting Tips ................................... 82
General Information .................................... 83
INTERNAL EQUIPMENT ........................................ 83
Storage ......................................................... 83
Cupholders ................................................... 86
Electrical Power Outlets ............................. 87
Power Inverter — If Equipped ...................... 90
Sunglasses Bin Door ................................... 90 ROOF LUGGAGE RACK — IF EQUIPPED ............90
Deploying The Crossbars ............................ 91
Stowing The Crossbars................................ 93
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER .......................................95Instrument Cluster Descriptions................. 96
SRT INSTRUMENT CLUSTER ...............................97
SRT Instrument Cluster Descriptions ......... 98
INSTRUMENT CLUSTER DISPLAY .......................99
Location And Controls ................................. 99
Engine Oil Life Reset ................................ 101
Display And Messages .............................. 102
Instrument Cluster Display Menu
Items .......................................................... 103 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 108
WARNING LIGHTS AND MESSAGES ............... 109
Red Warning Lights ................................... 110
Yellow Warning Lights ............................... 113Yellow Indicator Lights .............................. 117
Green Indicator Lights ............................... 117White Indicator Lights ............................... 119Blue Indicator Lights ................................. 119

20_WD_OM_EN_USC_t.book Page 3

8
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED......................... 425 Getting Started........................................... 425
Dual Video Screen ..................................... 426Blu-ray™ Disc Player ..................................427Play Video Games ......................................428
Play A DVD/Blu-ray™ Disc Using The
Touchscreen Radio ....................................428 Important Notes For Dual Video Screen
System ........................................................ 430 Blu-ray™ Disc Player Remote Control —
If Equipped .................................................430 Headphones Operation .............................431Controls ......................................................431
Replacing The Headphone Batteries........432Accessibility — If Equipped ........................ 432Stereo Headphone Lifetime Limited
Warranty .....................................................432
RADIO OPERATION AND MOBILE PHONES.... 436
Regulatory And Safety Information........... 436 UCONNECT VOICE RECOGNITION
QUICK TIPS ..........................................................438
Introducing Uconnect ................................ 438
Get Started ................................................. 438
Basic Voice Commands............................. 439Radio .......................................................... 439
Media.......................................................... 439
Phone ......................................................... 439Voice Text Reply — If Equipped ................. 440
Climate ....................................................... 440Navigation (4C NAV) .................................. 441Siri® Eyes Free — If Equipped ................. 441
Do Not Disturb .......................................... 441Android Auto™ — If Equipped ................... 442
Apple CarPlay® — If Equipped ................. 442
General Information .................................. 443Additional Information ............................... 443
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 444
Prepare For The Appointment................... 444
Prepare A List............................................. 444
Be Reasonable With Requests ................. 444 IF YOU NEED ASSISTANCE ............................... 444
FCA US LLC Customer Center ................... 445
FCA Canada Inc. Customer Center ........... 445
In Mexico Contact ...................................... 445
Puerto Rico And US Virgin Islands ............ 445
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ................................................... 445 Service Contract ....................................... 445
WARRANTY INFORMATION .............................. 446
MOPAR PARTS................................................... 446
REPORTING SAFETY DEFECTS ........................ 446
In The 50 United States And
Washington, D.C. ....................................... 446 In Canada ................................................... 447
PUBLICATION ORDER FORMS ......................... 447

20_WD_OM_EN_USC_t.book Page 8

40GETTING TO KNOW YOUR VEHICLE
When you place the vehicle’s ignition in the
OFF position, the driver seat will move about
2.4 inches (60 mm) rearward if the driver
seat position is greater than or equal to
2.7 inches (67.7 mm) forward of the rear stop. The seat will return to its previously set
position when you place the vehicle’s ignition
in the ACC or RUN position.
The Easy Entry/Easy Exit feature is disabled
when the driver seat position is less than 0.9
of an inch (22.7 mm) forward of the rear
stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
When enabled in Uconnect Settings, Easy Entry
and Easy Exit positions are stored in each
memory setting profile. Refer to “Driver Memory
Settings — If Equipped” in this chapter for
further information.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further
information.
HEATED SEATS — IF EQUIPPED
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seatbacks.
Front Heated Seats
The front heated seat control buttons are
located within the climate or controls screen of
the touchscreen. You can choose from HI, LO, or OFF heat
settings. The indicator arrows on the
touchscreen buttons indicate the level of heat
in use. Two indicator arrows will illuminate for
HI, and one for LO. Turning the heating
elements off will return the user to the radio
screen.
Press the heated seat button once to turn
the HI setting on.
Press the heated seat button a second
time to turn the LO setting on.
Press the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.

20_WD_OM_EN_USC_t.book Page 40

42GETTING TO KNOW YOUR VEHICLE
FRONT VENTILATED SEATS — IF
E
QUIPPED
Located in the seat cushion and seatback are
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located within the Uconnect system. You can
gain access to the control buttons through the
climate screen or the controls screen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third
time to turn the ventilated seat off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the ventilated seats can be programmed to
come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
SUPPLEMENTAL ACTIVE HEAD
R
ESTRAINTS — FRONT SEATS
Active Head Restraints (AHR) are passive,
deployable components, and vehicles with this
equipment cannot be readily identified by any
markings, only through visual inspection of the
head restraint. The AHR will be split in two
halves, with the front half being soft foam and
trim, while the back half is decorative plastic.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING! (Continued)WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

20_WD_OM_EN_USC_t.book Page 42

GETTING TO KNOW YOUR VEHICLE47
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm. The heated steering wheel control button is
located on the center of the instrument panel
below the touchscreen and within the climate or
controls screen of the touchscreen.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
2

20_WD_OM_EN_USC_t.book Page 47

GETTING TO KNOW YOUR VEHICLE49
OUTSIDE AUTOMATIC DIMMING
M
IRRORS — IF EQUIPPED
The outside mirrors will automatically adjust for
glare from vehicles behind you. This feature is
controlled by the inside Automatic Dimming
Mirror. The mirrors will automatically adjust for
headlight glare when the inside mirror adjusts.
POWER MIRRORS
The power mirror switch is located on the
driver's side door trim panel.
The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch. To adjust a mirror, push the mirror select
button for the mirror that you want to adjust.
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.
Power Mirror Switch

Power mirror preselected positions can be
controlled by the optional Memory Settings.
Refer to “Driver Memory Setting — If Equipped”
in this chapter for further information.
HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
TILT SIDE MIRRORS IN REVERSE
(A
VAILABLE WITH MEMORY SETTINGS
O
NLY) — IF EQUIPPED
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. Outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors
will then return to the original position when the
vehicle is shifted out of REVERSE position. Each
stored memory seat setting will have an
associated Tilt Side Mirrors In Reverse position.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory. The
Tilt Side Mirrors In Reverse feature can be
turned on and off using the Uconnect System.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
1 — Mirror Selection
2 — Right Mirror Selection
3 — Left Mirror Selection
2

20_WD_OM_EN_USC_t.book Page 49

58GETTING TO KNOW YOUR VEHICLE
REAR WINDOW WIPER/WASHER
The rear wiper/washer controls are located on
the multifunction lever on the left side of the
steering column. The rear wiper/washer is
operated by rotating a switch, located at the
middle of the lever.

Rear Wiper/Washer Control

Rotate the center portion of the lever
upward to the first detent for
intermittent operation and to the
second detent for continuous rear wiper
operation.
Rotating the center portion upward
once more will activate the washer
pump which will continue to operate
as long as the switch is held. Upon release of the switch, the wipers will
resume the continuous rear wiper operation.
When this rotary control is in the OFF position,
rotating it downward will activate the rear
washer pump which will continue to operate as
long as the switch is held. Once the switch is
released it will return to the OFF position and
the wipers will cycle several times before
returning to the parked position.
NOTE:
As a protective measure, the pump will stop if
the switch is held for more than 20 seconds.
Once the switch is released the pump will
resume normal operation.
If the rear wiper is operating when the ignition is
placed in the OFF position, the wiper will
automatically return to the “park” position.
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
AUTOMATIC CLIMATE CONTROL
O
VERVIEW

Uconnect 4 With 7–inch Display Temperature Controls
Uconnect 4C/4C NAV With 8.4–inch Display Temperature Controls

20_WD_OM_EN_USC_t.book Page 58

60GETTING TO KNOW YOUR VEHICLE
Faceplate Auto Button
Touchscreen Auto Button AUTO Button
Press and release this button on the touchscreen, or push the button on the faceplate, to change the current setting. The
AUTO indicator illuminates when AUTO is on. This feature automatically controls the interior cabin temperature by adjusting
airflow distribution and amount. Toggling this function will cause the system to switch between manual mode and
automatic modes. Refer to “Automatic Operation” within this section for further information.
Front Defrost Button
Press and release the touchscreen button, or push and release the button on the faceplate, to change the current airflow
setting to Defrost mode. The Front Defrost indicator illuminates when the Front Defrost is on. Air comes from the windshield
and side window demist outlets. When the defrost button is selected, the blower level may increase. Use Defrost mode with
maximum temperature settings for best windshield and side window defrosting and defogging. When toggling the Front
Defrost mode button, the climate system will return to the previous setting.
Rear Defrost Button
Press and release the button on the touchscreen, or push and release the button on the faceplate, to turn on the rear
window defroster and the heated outside mirrors (if equipped). The Rear Defrost indicator illuminates when the rear
window defroster is on. The rear window defroster automatically turns off after 15 minutes.
Rear Climate Control Button
Press and release this button to access the rear climate controls. The Rear Climate indicator will illuminate when the rear
climate controls are ON.
Icon
Description

20_WD_OM_EN_USC_t.book Page 60