2020 DODGE DURANGO steering wheel

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................10
Essential Information .................................. 10
Symbols ........................................................ 10
ROLLOVER WARNING ..........................................10
WARNINGS AND CAUTIONS ...............................11
VEHICLE MODIFICATIONS/ALTERATIONS .........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ................................................17
Keyless Push Button Ignition ...................... 17
Ignition Or Accessory On Message ............. 18
Depleted Key Fob Battery ........................... 18
REMOTE START — IF EQUIPPED .........................19
How To Use Remote Start .......................... 19
Remote Start Abort Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 20
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 20 To Exit Remote Start Mode And Drive
The Vehicle ................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 21 SENTRY KEY ......................................................... 21
Key Programming ....................................... 22
Replacement Keys ...................................... 22
General Information .................................... 22
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 23
To Arm The System ...................................... 23
To Disarm The System ................................ 24
Rearming Of The System............................. 24
Tamper Alert................................................. 24
DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks ........................................ 25
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Unlock On Exit Feature — If
Equipped ...................................................... 29 Automatic Door Locks — If Equipped ......... 29
Child-Protection Door Lock System —
Rear Doors .................................................. 29
DRIVER MEMORY SETTINGS —
IF EQUIPPED ........................................................ 30
Programming The Memory Feature............ 31
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 31 Memory Position Recall............................... 31
SEATS ................................................................... 32
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 32 Manual Adjustment (Rear Seats) ............... 34
Power Adjustment (Front Seats) —
If Equipped .................................................. 37 Power Passenger Seat Adjustment — If
Equipped ...................................................... 39 Heated Seats — If Equipped ...................... 40
Front Ventilated Seats — If Equipped ........ 42
HEAD RESTRAINTS ..............................................42
Supplemental Active Head Restraints —
Front Seats................................................... 42 Head Restraints — Rear Seats.................... 44
Head Restraint Removal — Rear Seats...... 44
Power Folding Third Row Head
Restraints ..................................................... 45
STEERING WHEEL.................................................46
Manual Tilt/Telescoping Steering
Column — If Equipped ................................ 46 Power Tilt/Telescoping Steering
Column — If Equipped ............................... 46 Heated Steering Wheel — If Equipped ...... 47
MIRRORS ..............................................................47
Inside Day/Night Mirror — If Equipped ...... 47
Automatic Dimming Mirror —
If Equipped .................................................. 48 Outside Mirrors ........................................... 48
Outside Automatic Dimming Mirrors —
If Equipped ................................................... 49 Power Mirrors .............................................. 49
Heated Mirrors — If Equipped .................... 49
Tilt Side Mirrors In Reverse (Available
With Memory Settings Only) —
If Equipped ................................................... 49 Illuminated Vanity Mirrors .......................... 50

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4
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 120 Onboard Diagnostic System
(OBD II) Cybersecurity ................................120
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ............................ 121
SAFETY
SAFETY FEATURES ............................................ 122
Anti-Lock Brake System (ABS) ................. 122
Electronic Brake Control (EBC) System ....123
AUXILIARY DRIVING SYSTEMS ........................ 131
Blind Spot Monitoring (BSM) —
If Equipped .................................................131 Forward Collision Warning (FCW) With
Mitigation ...................................................136 Tire Pressure Monitoring System
(TPMS) ........................................................ 138
OCCUPANT RESTRAINT SYSTEMS .................. 143
Occupant Restraint Systems Features.....143
Important Safety Precautions ...................143Seat Belt Systems ..................................... 144Supplemental Restraint Systems (SRS) ...153Child Restraints .........................................163
Transporting Pets ......................................180 SAFETY TIPS ....................................................... 180
Transporting Passengers .......................... 180Exhaust Gas .............................................. 180
Safety Checks You Should Make
Inside The Vehicle ..................................... 181 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 183STARTING AND OPERATING
STARTING THE ENGINE .....................................184
Automatic Transmission............................ 184
Keyless Enter-N-Go — Ignition ................... 184
Normal Starting ......................................... 185
If Engine Fails To Start ............................. 187Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 188 After Starting .............................................. 188
ENGINE BLOCK HEATER — IF EQUIPPED ........188
ENGINE BREAK-IN RECOMMENDATIONS –
NON-SRT .............................................................. 188
ENGINE BREAK-IN RECOMMENDATIONS –
SRT ....................................................................... 189
PARKING BRAKE ............................................... 190 AUTOMATIC TRANSMISSION ........................... 191
Ignition Park Interlock ............................... 192Brake/Transmission Shift Interlock
System ....................................................... 192 Fuel Economy (ECO) Mode........................ 192
Eight-Speed Automatic Transmission ...... 193
SPORT MODE — IF EQUIPPED.......................... 199
ALL-WHEEL DRIVE OPERATION ....................... 199
Single-Speed Operating Instructions/
Precautions— If Equipped ........................ 199 Electronically Shifted Transfer Case
(Three-Position Switch) — If Equipped...... 199 Shifting Procedure ..................................... 201
FUEL SAVER TECHNOLOGY 5.7L/6.4L
ONLY — IF EQUIPPED ........................................ 202
POWER STEERING............................................. 202
STOP/START SYSTEM — IF EQUIPPED ........... 203 Automatic Mode ........................................ 203
Possible Reasons The Engine Does Not
Autostop ..................................................... 204 To Start The Engine While In Autostop
Mode .......................................................... 204 To Manually Turn Off The Stop/Start
System........................................................ 205 To Manually Turn On The Stop/Start
System........................................................ 205 System Malfunction................................... 205

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7
RAISING THE VEHICLE ..................................... 327
TIRES ................................................................... 327 Tire Safety Information .............................327Tires — General Information .....................335Tire Types ...................................................339
Spare Tires — If Equipped ........................ 340Wheel And Wheel Trim Care ...................342Tire Chains and Traction Devices —
Non-SRT .....................................................343 Tire Chains and Traction Devices —
SRT .............................................................344 Tire Rotation Recommendations .............344
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ................... 344
Treadwear .................................................. 345Traction Grades .........................................345
Temperature Grades .................................345
STORING THE VEHICLE ..................................... 346
BODYWORK ........................................................ 346
Protection From Atmospheric Agents ......346Body And Underbody Maintenance ..........346
Preserving The Bodywork ..........................347
INTERIORS ......................................................... 348
Seats And Fabric Parts .............................. 348
Plastic And Coated Parts ...........................348
Leather Parts .............................................349Glass Surfaces ..........................................349
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................350
Vehicle Identification Number .................. 350
BRAKE SYSTEM .................................................. 350
WHEEL AND TIRE TORQUE
SPECIFICATIONS ............................................... 350
Torque Specifications ................................ 350
FUEL REQUIREMENTS ......................................351
3.6L Engine ................................................ 351
5.7L Engine ................................................ 351
6.4L Engine ................................................ 352
Reformulated Gasoline .......................... 352Materials Added To Fuel .......................... 352Gasoline/Oxygenate Blends .................... 353
Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 353 CNG And LP Fuel System Modifications... 353
MMT In Gasoline ........................................ 353
Fuel System Cautions................................ 354
Carbon Monoxide Warnings ..................... 354
FLUID CAPACITIES — NON-SRT ........................355
FLUID CAPACITIES — SRT ................................. 356
FLUIDS AND LUBRICANTS — NON-SRT ........... 357
Engine ........................................................ 357
Chassis ....................................................... 358
FLUIDS AND LUBRICANTS — SRT .................... 359
Engine ........................................................ 359
Chassis ...................................................... 360
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 361
CYBERSECURITY ................................................ 361
UCONNECT SETTINGS ....................................... 362Customer Programmable Features —
Uconnect 4 Settings .................................. 363 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 377
SAFETY AND GENERAL INFORMATION .......... 394
Safety Guidelines....................................... 394
UCONNECT 4 WITH 7-INCH DISPLAY .............. 395
Introduction................................................ 395
Radio Mode ................................................ 396
Media Mode ............................................... 404
Phone Mode............................................... 411
STEERING WHEEL AUDIO CONTROLS ............ 423
Radio Operation......................................... 423Media Mode ............................................... 423
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 424
Connecting The AUX Audio Input Or
External USB Device .................................. 424 Using This Feature..................................... 424
Second Row USB Charging Port ............... 425

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9
INTRODUCTION
Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision. Refer to “Driving Tips” in “Starting and Operating” for further information.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the heated
steering wheel and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in
“Multimedia” for further information on Remote
Start Comfort system operation.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Button Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob is
used to attempt to start and operate the
vehicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.
2

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46GETTING TO KNOW YOUR VEHICLE
STEERING WHEEL
MANUAL TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located below the
steering wheel at the end of the steering
column.

Manual Tilt/Telescoping Steering Column Handle

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the steering column, pull
the steering wheel outward or push it inward as
desired. To lock the steering column in position,
push the lever upward until fully engaged.
POWER TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
power tilt/telescoping steering column lever is
located below the multifunction lever on the
steering column.
Power Tilt/Telescoping Steering Control Location

To tilt the steering column, move the lever up or
down as desired. To lengthen or shorten the
steering column, pull the lever toward you or
push the lever away from you as desired.
NOTE:
For vehicles equipped with Driver Memory
Settings, you can use your key fob or the
memory switch on the driver's door trim panel to
return the tilt/telescopic steering column to
pre-programmed positions. Refer to “Driver
Memory Settings — If Equipped” in this chapter
for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE47
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm. The heated steering wheel control button is
located on the center of the instrument panel
below the touchscreen and within the climate or
controls screen of the touchscreen.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
2

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50GETTING TO KNOW YOUR VEHICLE
ILLUMINATED VANITY MIRRORS
To access an illuminated vanity mirror, flip down
one of the visors.
Lift the cover to reveal the mirror. The light will
turn on automatically.

Illuminated Vanity Mirror

Sun Visor “Slide-On-Rod” Feature — If
Equipped
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the center clip. 3. Pivot the sun visor toward the side window.
4. Extend the sun visor blade for additional
sun blockage.
NOTE:
The sun visor blade can also be extended while
the sun visor is against the windshield for addi -
tional sun blockage through the front of the
vehicle.
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever is located on the left
side of the steering column.

Multifunction Lever

HEADLIGHT SWITCH
The headlight switch is located on the left side
of the instrument panel, next to the steering
wheel. The headlight switch controls the
operation of the headlights, parking lights,
instrument panel lights, cargo lights and fog
lights (if equipped).
Headlight Switch

To turn on the headlights, rotate the headlight
switch clockwise. When the headlight switch is
on, the parking lights, taillights, license plate
light and instrument panel lights are also turned
on. To turn off the headlights, rotate the
headlight switch back to the O (off) position.

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