2020 DODGE DURANGO ESP

394MULTIMEDIA
SAFETY AND GENERAL INFORMATION
SAFETY GUIDELINES
Ensure that all persons read this manual
carefully before using the system. It contains
instructions on how to use the system in a safe
and effective manner.
Do NOT attach any object to the touchscreen.
Doing so can result in damage to the
touchscreen. Please read and follow these safety
precautions. Failure to do so may result in injury
or property damage.
Glance at the screen only when safe to do so.
If prolonged viewing of the screen is required,
park in a safe location and set the parking
brake.
Stop use immediately if a problem occurs.
Failure to do so may cause injury or damage
to the product. Return it to an authorized
dealer for repair.
Ensure the volume level of the system is set
to a level that still allows you to hear outside
traffic and emergency vehicles.
Safe Usage Of The Uconnect System
Read all instructions in this manual carefully
before using your system to ensure proper
usage.
The Uconnect system is a sophisticated elec
-
tronic device. Do not let young children use
the system.
Permanent hearing loss may occur if you play
your music or the system at loud volumes.
Exercise caution when setting the volume on
the system.
Keep drinks, rain and other sources of mois -
ture away from the system. Besides damage
to the system, moisture can cause electric
shocks as with any electronic device.
NOTE:
Many features of this system are speed depen -
dent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Exposure To Radio Frequency Radiation
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The
radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry,
etc.), which could scratch the touchscreen
surface!
Do not spray any liquid or caustic chemicals
directly on the screen! Use a clean and dry
microfiber lens cleaning cloth in order to
clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water
solution ratio of 50:50. Be sure to follow the
solvent manufacturer's precautions and
directions.
UCONNECT 4 WITH 7-INCH DISPLAY
INTRODUCTION
Uconnect 4 With 7-inch Display

Uconnect 4 With 7-inch Display

NOTE:
Uconnect screen images are for illustration
purposes only and may not reflect exact soft -
ware for your vehicle.
1.
Radio

Press the Radio button on the touchscreen
to enter Radio Mode. The different tuner
modes, AM, FM, and SXM, can be selected
by pressing the corresponding buttons on
the touchscreen in Radio Mode.
2. Media Press the Media button on the touchscreen
to access media sources such as USB De -
vice, AUX, and Bluetooth® as long as the re -
quested media is present.
3. Climate Refer to “Climate Controls” in “Getting To
Know Your Vehicle” for further details.
4. Apps Press the Apps button on the touchscreen
to access Smartphone and Connected vehi -
cle options.
5. Controls Press the Controls button on the touch -
screen to adjust the heated and vented
seats or heated steering wheel
(if equipped).
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396MULTIMEDIA
6. Phone
Press the Phone button on the touchscreen
to access the Uconnect Phone feature.
7. Settings Press the Settings button on the touch -
screen to access the Uconnect Settings
menu.
Drag & Drop Menu Bar
The Uconnect features and services in the main
menu bar are easily changed for your
convenience. Simply follow these steps:

Uconnect 4 Main Menu
1. Press the Apps button to open the App
screen.

2. Press and hold, then drag the selected App to replace an existing shortcut in the main
menu bar.
The new app shortcut, that was dragged down
onto the main menu bar, will now be an active
App/shortcut.
NOTE:
This feature is only available if the vehicle is in
PARK.
RADIO MODE
Radio Controls
The radio is equipped with the following modes:
AM
FM
SiriusXM® Satellite Radio – If Equipped
Press the Radio button on the touchscreen,
bottom left corner, to enter the Radio Mode. The
different tuner modes, AM, FM, and SXM, can
then be selected by pressing the corresponding
buttons in the Radio mode. Volume/Power Control
Push the Volume/Power control knob to turn off
the screen and mute the radio. Push the
Volume/Power control knob a second time to
turn the screen back on and unmute the radio.
The electronic volume control turns
continuously (360 degrees) in either direction,
without stopping. Turning the Volume/Power
control knob clockwise increases the volume,
and counterclockwise decreases it.
Tune/Scroll Control
When the audio system is turned on, the sound
will be set at the same volume level as last
played.
Turn the rotary Tune/Scroll control knob
clockwise to increase or counterclockwise to
decrease the radio station frequency. Push the
Enter/Browse button to choose a selection.
Screen Close
The X button on the touchscreen at the top right,
provides a means to close the Direct Tune
Screen. The Direct Tune Screen also auto
closes if no activity occurs within a few seconds.

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When you are receiving a station that you wish
to commit into memory, press and hold the
desired numbered button on the touchscreen
for more than two seconds or until you hear a
confirmation beep.
The Radio stores up to 12 presets in each of the
Radio modes. A set of six presets are visible at
the top of the radio screen.
You can switch between the two radio presets
by pressing the Arrow button located in the
upper right of the radio touchscreen.
Browse In AM/FM
When in either AM or FM, the Browse Screen
provides a means to edit the Presets List and is
entered by pushing the ENTER/BROWSE
button.
Scrolling Preset List
Once in the Browse Presets screen, you can
scroll the preset list by rotation of the TUNE/
SCROLL knob, or by pressing the Up and Down
arrow keys, located on the right of the screen. Preset Selection From List
A Preset can be selected by pressing any of the
listed Presets or by pushing the ENTER/
BROWSE button on the TUNE/SCROLL knob to
select the currently highlighted Preset.
When selected, the radio tunes to the station
stored in the Preset and returns to the main
radio screen.
Deleting Presets
A Preset can be deleted in the Presets Browse
screen by pressing the Trash Can icon for the
corresponding Preset.
Return To Main Radio Screen
You can return to the Main Radio Screen, by
pressing the X button on the touchscreen when
in the Browse Presets screen.
SiriusXM® Satellite Radio Mode — If
Equipped
SiriusXM® Satellite Radio uses direct
satellite-to-receiver broadcasting technology to
provide clear, coast-to-coast radio content.
SiriusXM® is a subscription based service.SiriusXM® All Access Package
All satellite radio-equipped vehicles come with a
one-year trial to the SiriusXM® All Access
package, providing over 160 channels of the
best programming for all the places life takes
you.
In your vehicle — You’ll get every channel
available on your radio, including all the
premium programming like Howard Stern,
every NFL® game, every MLB® game, every
NASCAR® race, Oprah Radio, and more.
On the go — With a SiriusXM® Internet Radio
subscription included with the All Access trial,
you’ll get SiriusXM® on your computer,
smartphone, or tablet. Including:
A huge On Demand catalog
Xtra Channels featuring SiriusXM®
Latino – a collection of Spanish-language
channels
MySXM – allowing you to personalize
your favorite music channels
Go to siriusxm.com/getallaccess for more
information

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Channel List
Press the Channel List, or Genre, to display all
the SiriusXM® Channel Numbers. You can
scroll the Channel list by pressing the Up and
Down arrows, located on the right side of the
screen. Scrolling can also be done by operating
the TUNE/SCROLL knob.
Genre
Press the Genre button on the touchscreen to
display a list of Genres. You can select any
desired Genre by pressing the Genre list, the
Radio tunes to a channel with the content in the
selected Genre.
Presets
Press the Presets button located at the left of
the Browse screen.
You can scroll the Presets list pressing the up
and down arrows located at the right side of the
screen. Scrolling can also be done by operating
the TUNE/SCROLL knob as well.
Preset Selection
A Preset can be selected by pressing any of the
listed Presets, or by pushing the ENTER/
BROWSE button on the TUNE/SCROLL knob to
select the currently highlighted Preset. When selected, the Radio tunes to the station
stored in the Preset, and returns to the main
Radio screen.
Deleting A Preset
A Preset can be deleted in the Presets Browse
screen by pressing the Trash Can Icon for the
corresponding Preset.
Favorites
Press the Favorites button located at the left of
the Browse screen.
The Favorites menu provides a means to Edit
the Favorites list and to configure the Alert
Settings, along with providing a list of Channels
currently airing any of the items in the Favorites
list.
You can scroll the Favorites list by pressing the
Up and Down arrows located at the right side of
the screen. Scrolling can also be done by
operating the TUNE/SCROLL knob as well.
Remove Favorites
Press the Remove Favorites tab at the top of the
screen. Press the Delete All button on the
touchscreen to delete all of the Favorites or
press the Trash Can icon next to the Favorite to
be deleted.Alert Settings
Press the Alert Setting tab at the top of the
screen. The Alert Settings menu allows you to
choose from a Visual alert or Audible and Visual
alert when one of your favorites is airing on any
of the SiriusXM® channels.
Game Zone
Press the Game Zone button, located at the left
of the Browse screen. This feature provides you
with the ability to select teams, edit the
selection, and set alerts.
On Air
Press the On-Air tab at the top of the screen. The
On-Air list provides a list of Channels currently
airing any of the items in the Selections list, and
pressing any of the items in the list tunes the
radio to that channel.
Select Teams
Press the Select Teams button on the
touchscreen to activate the League Scroll list.
Press the chosen league and a scroll list of all
teams within the league will appear, then you
can select a team by pressing the
corresponding box. A check mark appears for all
teams that are chosen.
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Uconnect Phone supports the following
features:
Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or, “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free text message replying (Forward
one of 18 pre-defined SMS messages to
incoming calls/text messages).
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show incoming
calls,” “Show outgoing calls,” “Show missed
calls,” “Show recent calls”).
Searching contacts phone number (“Search
for John Smith Mobile”).
NOTE:
Examples of Voice Commands are provided
throughout this manual. For quick use, go to the
Voice Command Quick Reference Section. Screen Activated Features

Dialing via keypad using touchscreen.
Viewing and calling contacts from phone -
books displayed on the touchscreen.
Setting favorite contact phone numbers so
they are easily accessible on the main phone
screen.
Viewing and calling contacts from recent call
logs.
Reviewing your recent incoming SMS.
Listening to music on your Bluetooth® device
via the touchscreen.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
automatically mutes your radio when using the
Uconnect Phone. For Uconnect customer support:
US residents - visit UconnectPhone.com or
call:
877-855-8400
Canadian residents - (English) call:
800-465-2001
or (French) call:
800-387-9983
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog; when the
system requires more information from the user
it will ask a question to which the user can
respond without pushing the Voice Command
button on your steering wheel. Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help.” All Uconnect Phone sessions begin with
a push of the VR button or the Phone button (if
active) on the radio control head.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button (if active) on your steering wheel when
the system is listening for a command and be
returned to the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.To complete the pairing process, you need to
reference your mobile phone Owner's Manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK.

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button in the Menu Bar on the touchscreen.
NOTE:
If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
3. Select “Yes” to begin the pairing process.

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Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone User's Manual.
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period. Performance is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Even though the system is designed for many
languages and accents, the system may not
always work for some. NOTE:
It is recommended that you do not store names
in your favorites phonebook while the vehicle is
in motion.
Phonebook (Mobile and Favorites) name
recognition rate is optimized when the entries
are not similar. You can say “O” (letter “O”) for
“0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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