2020 DODGE DURANGO ESP

238STARTING AND OPERATING
The following table shows the approximate
distances for each zone:
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
Rear Camera — Viewing At Speed When the vehicle is in PARK,
NEUTRAL or DRIVE, the Rear View
Camera can be activated with the
“Backup Camera” button in the
Controls menu. This feature allows the customer to monitor the
area directly behind the vehicle (or trailer, if
equipped) for up to 10 seconds while driving. If
the vehicle speed remains below 8 mph
(13 km/h), the Rear View Camera image will be
displayed continuously until deactivated via the
“X” button on the touchscreen.
REFUELING THE VEHICLE

1. Push the fuel filler door release switch
(located under the headlamp switch).

Fuel Filler Door Release Switch

Zone
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft
(0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2 m)
Green 6.5 ft or greater
(2 m or greater)
WARNING!
Drivers must be careful when backing up
even when using the ParkView Rear Back Up
Camera. Always check carefully behind your
vehicle, and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.

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262IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside assis
-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY263
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional assistance is needed. Once
the SOS operator opens a voice connection
with the vehicle’s SOS Call system, the oper -
ator should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system will attempt to
remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
6

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264IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 264

IN CASE OF EMERGENCY265
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
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270IN CASE OF EMERGENCY
GENERAL INFORMATION
The fuses protect electrical systems against
excessive current.
When a device does not work, you must check
the fuse element inside the blade fuse for a
break/melt.
Also, please be aware that when using power
outlets for extended periods of time with the
engine off may result in vehicle battery
discharge.
Blade Fuses

UNDERHOOD FUSES
The Power Distribution Center is located in the
engine compartment near the battery jump
start posts. This center contains cartridge
fuses, micro fuses, relays, and circuit breakers.
A description of each fuse and component may
be stamped on the inside cover, otherwise the
cavity number of each fuse is stamped on the
inside cover that corresponds to the following
chart.

Power Distribution Center
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
WARNING! (Continued)
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element.
3 — Blade fuse with a bad/not functional fuse
element (blown fuse).

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IN CASE OF EMERGENCY271
CavityCartridge Fuse Micro Fuse Description
F0360 Amp Yellow –Radiator Fan — If Equipped
F05 40 Amp Green –Compressor for Air Suspension — If Equipped
F06 40 Amp Green –ABS Pump Mtr
F07 30 Amp Pink –Starter Solenoid
F09 30 Amp Pink –Diesel Fuel Heater (Diesel Engine Only)/Brake Vacuum
Pump
F10 40 Amp Green –CBC #2/Exterior Lighting
F11 30 Amp Pink –Trailer Tow Electric Brake — If Equipped
F12 40 Amp Green –CBC #3/Power Locks
F13 40 Amp Green –Blower Motor Front
F14 40 Amp Green –Body Controller #4/Exterior Lighting #1
F15 40 Amp Green –Low Temperature Radiator (LTR) Engine Cooling Pump — If
Equipped
F17 30 Amp Pink –Headlamp Washer — If Equipped
F19 20 Amp Blue –Headrest Solenoid — If Equipped
F20 30 Amp Pink –Passenger Door Module
F22 20 Amp Blue –Engine Control Module
F23 30 Amp Pink –CBC #1/Interior Lights
F24 30 Amp Pink –Driver Door Module
F25 30 Amp Pink –Front Wipers
F26 30 Amp Pink –ESP/ECU Valves
6

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IN CASE OF EMERGENCY293
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the
ground), IF the transfer case is in NEUTRAL (N)
and the transmission is in PARK. Refer to
“Recreational Towing” in “Starting And
Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and
therefore must be towed will all four wheels OFF
the ground.TOWING A DISABLED SRT VEHICLE
The manufacturer requires towing your vehicle
with all four wheels OFF the ground using a
flatbed.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK (P) for
loading onto a flatbed truck.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
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