2020 CITROEN RELAY Lock

90
Practical information
For other versions, the second button is
replaced by a fuse; contact a CITROËN
dealer or a qualified workshop.
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
Fuel
The capacity of the tank is about 90 litres.
Fuel tanks of different capacities may be fitted,
60 and 120 litres, depending on the engine.
Low fuel level
When the low fuel tank level E (Empty) is
reached, this warning lamp comes on.
At this moment, you have approximately 10 or
12 litres left in the reserve, depending on the
capacity of your tank and the engine.
You must refuel as soon as possible to avoid
running out of fuel.
Refuelling
The fuel tank must be filled with the engine off.
► Open the fuel filler flap.
► Hold the black filler cap with one hand.
► With the other hand, insert the key and turn it
anti-clockwise.


► Remove the black filler cap and hang it on
the hook located on the inside of the filler flap.
A label inside the fuel filler flap indicates the type
of fuel to use.
Do not continue past the 3
rd cut-off of the nozzle.
This may cause malfunctions.
► After filling the fuel tank, lock the black filler
cap and close the filler flap.
With the Stop & Start system, never
refuel with the engine in STOP mode;
you must switch off the ignition using the key.
Fuel system cut off
In the event of an impact, a device automatically
cuts off the fuel supply to the engine and the
vehicle's power supply.
It triggers the hazard warning lamps and the
courtesy lamps, as well as the unlocking of the
doors.
After the impact and before restoring these power supplies, check that there
are no fuel leaks or sparks to avoid any risk of
fire.


► To restore the fuel supply, press the first
button, located on the front right-hand side.


► To then restore the power supply, press
the second button, located in the battery
compartment under the floor (Minibus).

92
Practical information
Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing a trailer

The type-approved towable weights are entered
in your vehicle's registration certificate, as well
as on the manufacturer's plate.
For more information on the Technical
characteristics of the vehicle and
particularly on weights and towable loads,
refer to the corresponding section.
You will then have information on your vehicle's
ability to tow a trailer, a caravan, a boat, etc.
These values are also given in the sales
brochures.
We recommend using genuine CITROËN
towbars and their harnesses that have
been tested and approved from the design
stage of your vehicle, and having a CITROËN
dealer fit the towbar.
These genuine towbars are compatible with
the operation of the rear parking sensors and
the reversing camera, if your vehicle is so
equipped.
If the towbar is not fitted by a CITROËN
dealer, it must still be fitted in accordance with
the vehicle manufacturer's instructions.
Towbar with quickly detachable towball
Presentation
This genuine towball can be easily and quickly
fitted or removed. These operations do not
require any tools.


1. Carrier
2. Connection socket
3. Safety eye
4.Detachable towball
5. Locking / unlocking wheel
6. Key lock with removable cap
7. Key reference label
For more information on the Technical
data of the vehicle, and in particular on
the weights and towed loads, refer to the
corresponding section.


A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is no
longer in contact with the towball (gap of
around 5 mm).
Observe the legislation in force in the
country where you are driving.

93
Practical information
7Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug from the carrier.
► Insert the end of towball 4 into carrier 1 and
push it upwards; the locking will take place
automatically.
The wheel 5 turns a quarter of a turn anti-
clockwise; take care to keep your hands clear.


► Check that the mechanism has correctly
locked into place (position A).
► Close lock 6 using the key. ►
Always remove the key. The key cannot be
removed when the lock is open.
► Clip the cap onto the lock.


► Remove the protective cover from the
towball.
► Attach the trailer to the towball.
► Attach the cable on the trailer to safety eye 3
on the carrier.
► Connect the trailer plug to connection
socket 2 on the carrier.
Removing the towball
► Disconnect the trailer plug from the
connection socket 2 on the carrier.
► Detach the cable on the trailer from the safety
eye 3 on the carrier.
► Detach the trailer from the towball.
► Refit the protective cover to the towball.
► Remove the cap from the lock and press it
onto the head of the key.
► Insert the key into lock 6.

94
Practical information

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Open the lock using the key.
► Hold towball 4 firmly in one hand; using
the other hand, pull and turn wheel 5 fully in a
clockwise direction; do not release the wheel.
► Extract the towball from the bottom of its
carrier 1.
► Release the wheel; this automatically stops in
the unlocked position (position B).
► Refit the protective plug to the carrier .
► Carefully stow the towball in its bag away
from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Roof-mounted carrying
systems


For safety reasons and to avoid damaging the
roof, it is imperative to use a carrying system
(roof bars or roof rack) approved for the vehicle.
Roof bars can only be fitted on H1 or H2 height
versions of vans, combis and minibuses. On
minibuses, check the presence of a roof air
conditioning unit.
The carrying device must be fixed to the
anchorage points on the roof of the vehicle: 6,
8 or 10, depending on the wheelbase of the
vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied with the
carrying device.
Maximum roof load, evenly distributed:
150 kg, for all versions, within the limits
of the gross vehicle weight (GVW).
Roofs cannot be equipped with a
carrying system on H3 height versions.
Strictly observe the legal provisions in
force concerning the maximum volume
measurements.
For more information on the Technical
data of the vehicle, and in particular on
the dimensions, refer to the corresponding
section.
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an automatic
change to START mode.
On the inside
This operation must only be done with the
vehicle stationary and the driver’s door open.

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Practical information
7

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Push the lever located above the grille
upwards and lift the bonnet.
Do not open the bonnet under very windy
conditions.
When the engine is hot, handle the lever and
the stay with care (risk of burns).


► Unclip the stay and rotate it to insert it into
the first slot and then into the second slot.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Closing the bonnet
► Before closing the bonnet, replace the stay in
its housing. ►
Lower the bonnet and release it near the end
of its travel. Check the bonnet is locked.
Diesel engines



1. Screenwash and headlamp washer reservoir
2. Power steering fluid reservoir
3. Engine coolant reservoir
4. Brake and clutch fluid reservoir
5. Diesel fuel filter
6. Fusebox
7. Air filter
8. Dipstick
9. Engine oil filler cap
Battery connections:
+ Positive metallic terminal
- Negative metallic terminal (earth)

102
Practical information
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never put the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
an AdBlue breakdown, you must wait
about 5 minutes before switching on the
ignition, without opening the driver's door,
unlocking the vehicle or bringing the
electronic key into the passenger
compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.


► Turn the blue cap of the AdBlue® tank a 6th of
a turn anti-clockwise and remove it.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
► With an AdBlue
® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.

103
Practical information
7If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise as far as it will go (one sixth of a turn).
► Close the fuel filler flap.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.

104
In the event of a breakdown
Temporary puncture repair kit
This temporary puncture repair kit is stored in a
bag, placed in one of the front doors.


It includes:
– a cartridge A, containing the sealant, equipped
with: • a filling pipe B,
• a sticker C indicating "50 mph (80 km/h)
max.", which the driver must apply within
their field of vision (on the dashboard) after
having repaired the tyre,
– a quick user guide for the repair kit,
– a compressor D equipped with a pressure
gauge and connections,
– adapters, for the inflation of various
components.
Repairing a tyre
► Apply the parking brake.


► Unscrew the cap of the tyre valve, remove
filling hose B and screw ring E onto the valve.
► Make sure compressor switch F is in
position 0 (off).
► Start the engine.
► Insert plug G into the nearest socket on the
vehicle.
► Operate the compressor by setting switch F
to position I (on).
► Inflate the tyre to a pressure of 5 bar.
To obtain a more accurate reading, it is
recommended to check the pressure value on
pressure gauge H, with the compressor off.
► If a pressure of at least 3 bar is not reached
within 5 minutes, disconnect the compressor
from the valve and the power socket, then move
the vehicle forwards by approximately 10 metres,
to disperse the sealant inside the tyre.
► Then repeat the inflation procedure:
• if a pressure of at least 3 bar is not reached
within 10 minutes, stop your vehicle: the tyre
is too damaged and could not be repaired.
Contact a CITROËN dealer or a qualified
workshop.
• if the tyre pressure has reached 5 bar,
restart immediately.
► After driving for approximately 10 minutes,
stop and check the tyre pressure again.
► Restore the correct pressure in accordance
with the label on the driver's side pillar and
contact a CITROËN dealer or a qualified
workshop as soon as possible.
This puncture repair kit and the replacement cartridges are available
from a CITROËN dealer.
Checking and restoring
pressure
The compressor can only be used to check and
restore pressure.


► Disconnect hose I and directly connect it
to the tyre valve; the cartridge will thereby be
connected to the compressor and the sealant will
not be injected.
If the tyre needs to be deflated, connect hose
I to the tyre valve and press the yellow button
located in the centre of the compressor switch.
Replacing the cartridge

To replace the sealant cartridge, proceed as
follows:
► Disconnect the hose I.
► Turn the cartridge to be replaced anti-
clockwise and lift it.
► Insert the new cartridge and turn it clockwise,
► Reconnect the hose I and connect pipe B to
its location.
The cartridge contains ethylene glycol, which is harmful if swallowed and irritates
the eyes.
It must be kept out of the reach of children.