2020 CITROEN RELAY ECO mode

90
Practical information
For other versions, the second button is
replaced by a fuse; contact a CITROËN
dealer or a qualified workshop.
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
Fuel
The capacity of the tank is about 90 litres.
Fuel tanks of different capacities may be fitted,
60 and 120 litres, depending on the engine.
Low fuel level
When the low fuel tank level E (Empty) is
reached, this warning lamp comes on.
At this moment, you have approximately 10 or
12 litres left in the reserve, depending on the
capacity of your tank and the engine.
You must refuel as soon as possible to avoid
running out of fuel.
Refuelling
The fuel tank must be filled with the engine off.
► Open the fuel filler flap.
► Hold the black filler cap with one hand.
► With the other hand, insert the key and turn it
anti-clockwise.


► Remove the black filler cap and hang it on
the hook located on the inside of the filler flap.
A label inside the fuel filler flap indicates the type
of fuel to use.
Do not continue past the 3
rd cut-off of the nozzle.
This may cause malfunctions.
► After filling the fuel tank, lock the black filler
cap and close the filler flap.
With the Stop & Start system, never
refuel with the engine in STOP mode;
you must switch off the ignition using the key.
Fuel system cut off
In the event of an impact, a device automatically
cuts off the fuel supply to the engine and the
vehicle's power supply.
It triggers the hazard warning lamps and the
courtesy lamps, as well as the unlocking of the
doors.
After the impact and before restoring these power supplies, check that there
are no fuel leaks or sparks to avoid any risk of
fire.


► To restore the fuel supply, press the first
button, located on the front right-hand side.


► To then restore the power supply, press
the second button, located in the battery
compartment under the floor (Minibus).

105
In the event of a breakdown
8► Disconnect hose I and directly connect it
to the tyre valve; the cartridge will thereby be
connected to the compressor and the sealant will
not be injected.
If the tyre needs to be deflated, connect hose
I to the tyre valve and press the yellow button
located in the centre of the compressor switch.
Replacing the cartridge

To replace the sealant cartridge, proceed as
follows:
► Disconnect the hose I.
► Turn the cartridge to be replaced anti-
clockwise and lift it.
► Insert the new cartridge and turn it clockwise,
► Reconnect the hose I and connect pipe B to
its location.
The cartridge contains ethylene glycol, which is harmful if swallowed and irritates
the eyes.
It must be kept out of the reach of children.
After use, do not discard the cartridge in standard waste, take it to a
CITROËN dealer or an authorised waste
disposal site.
Spare wheel
Parking
► Park the vehicle where it does not block
traffic: the ground must be level, stable and
non-slippery.
► If the road is sloping or damaged, place an
object under the wheels to act as a chock.
► With a manual gearbox, engage first gear
then switch off the ignition to block the wheels.
► Apply the parking brake and check that the
warning lamp is on in the instrument panel.
► The passengers must get out of the vehicle
and wait where they are safe.
► Put on the high visibility vest and signal that
the vehicle is immobile by using the devices
envisaged by the legislation in force in the
country where you are driving (warning triangle,
hazard warning lamps, etc.).
► Equip yourself with the tools.
Special feature with pneumatic
suspension
If fitted to the vehicle, activate the vehicle lifting
mode before lifting the vehicle with a jack.


For right-hand drive vehicles, the buttons are
located on the right of the steering wheel.
► With the ignition on, press both buttons 1 and
2 simultaneously for at least 5 seconds.
Their indicator lamps light up, and remain fixed.
► To exit this mode, press buttons 1 and 2
simultaneously for an additional 5 seconds.
Their indicator lamps go out and the system
becomes fully operational again.
This mode is automatically deactivated if you
exceed the speed by about 3 mph (5 km/h).
Once the vehicle is well secured, proceed in the
following order:
1- Getting the tools.
2- Removing the spare wheel from its
housing.
3- Positioning the jack.
4- Replacing the wheel to be repaired.
5- Storing the wheel to be repaired.

151
Audio system
11Audio system

Multimedia audio system -
Bluetooth
® telephone
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
On/off, volume setting.
Select FM and AM wavebands.
Select USB or AUX source.
Display the list of connected telephones.
Rotate: scroll through a list or adjust radio
station.
Press: confirm the option displayed in the
screen.
Information on the current radio station or
media.
Select pre-set stations.
FM-A, FM-B, FM-C, AM-A, AM-B, AM-C.
Display the menu and set the options.
Radio buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station.
Random (shuffle) play
Repeat play.
Mute/pause the volume.
Automatic frequency search down. Select the previous USB track.
Press and hold: rewind.
Automatic frequency search up. Select the next USB track.
Press and hold: fast forward.
Abandon the current operation. Go up one level (menu or folder).
Steering mounted controls
Activate/deactivate the pause function of USB/iPod, AUX and Bluetooth® sources.
Activate/deactivate the mute function of the
radio.
Activate/deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease the volume for voice announcements and
music, hands-free and text message reading
sources.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next/
previous station.

152
Audio system
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
Radio, toggle up or down continuously: scan up/
down frequencies until you release the button.
Media, toggle up or down: select next/previous
track.
Media, toggle up or down continuously: fast
forward/rewind until you release the button.
Refuse an incoming call.
End the call in progress.
Radio
Selecting a station
The exterior environment (hills, buildings, tunnels, car parks, underground location,
etc.) may block reception, including in RDS
mode.
This behaviour is normal in the propagation of
radio waves and does not indicate any fault
with the audio system.
Press the "RADIO" button to select the
FM or AM waveband.
Briefly press one of the buttons to
automatically search for a lower/
higher frequency.
Turn the knob to manually search for a lower/higher frequency.
Press the knob to display the list of
stations received locally.
Turn the knob to select a station and press to
select it.
Memorising a station
Press the "RADIO" button to select the
FM or AM waveband.
Press the "A-B-C" button to select one of
the three memorised station levels.
Press and hold a button to memorise the
station being listened to.
The name of the station is displayed and an
audible signal confirms the memorisation.
Press "INFO" to display the information of
the station being listened to.
RDS
RDS, if displayed, allows you to continue
listening to the same station by
automatically retuning to alternative
frequencies. However, in certain conditions,
following this RDS station is not guaranteed
over the whole country, because radio
stations do not cover 100% of the area. When
the reception is weak, the frequency switches
to a regional station.
Press the "MENU" button.
Select "Regional" then press to activate
or deactivate RDS.
Alternative frequency (AF)
Select "Alternative frequency (AF)" then
press to activate or deactivate the
frequency.
When the "Regional” function is
activated, the system is therefore able to
search at any time for the best available
frequency.
Playing TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To
operate, this function needs good reception of
a radio station that carries this type of
message. While traffic information is being
broadcast, the current media is automatically
interrupted so that the TA message can be
heard. Normal play of the previously playing
media resumes at the end of the message.
Press the "MENU" button.
Select "Traffic announcement (TA)" then
press to activate or deactivate the
reception of traffic announcements.
Media
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).

155
Audio system
11Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Steering-mounted controls
This button is used to activate the “Telephone” voice recognition mode that
allows you to make calls, view recent/received/
outgoing calls, display the directory, etc.
This button is used to activate the "Radio/ Media" voice recognition mode that allows
you to tune to a specific radio station or a
specific AM/FM radio frequency, play a track or
an album contained on a USB stick/iPod/MP3/
CD.
Quick voice interaction can be used if
these buttons are depressed during a
voice message from the system; it allows you
to directly say a voice command.
For example, if the system is in the middle
of saying a voice help message and if we
know the command to give the system, by
pressing these buttons, the voice message
is interrupted and it is possible to directly
say the desired voice command (so avoiding
having to listen to the complete voice help
message).
When the system is waiting for a voice
command from the user, pressing these
buttons closes the voice session.
Each time a button is pressed, a "beep"
(acoustic signal) is emitted and the
screen displays a screen page of suggestions
asking the user to say a command.
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
Connect a telephone and try again” and the
voice session will be closed.

158
Touch screen audio and telematics system
Touch screen audio and telematics system


Multimedia audio system -
Bluetooth
® telephone - GPS
navigation
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
Use the buttons arranged below the touch
screen to access the main menus, then press
the virtual buttons of the touch screen.
The screen is of the "resistive" type; it is necessary to press firmly, especially for
so-called "dragging" gestures (scanning a list,
moving the map, etc.). A simple light touch will
not be enough. Pressing with more than one
finger is not recognised.
The screen can be used with gloves. This
technology allows use at all temperatures.
To clean the screen, use a soft non-abrasive cloth (e.g. spectacles cloth)
without any additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
In very hot conditions, the volume may
be limited to protect the system. The
return to normal takes place when the
temperature in the passenger compartment
drops.
The system may also enter standby mode
(with the screen and sound off) for 5 minutes
or more.
Press: on / off.
Rotation: Adjust volume (each source is
independent).
Turn the screen on / off.
Activate / deactivate volume ( mute / pause).
Radio, rotation: search for a radio station.
Media, rotation: select the previous / next
track.
Press: confirm the option displayed on the
screen.
Activate, deactivate, configure certain control functions of the system and the
vehicle.
Abandon the current operation. Go up one level (menu or folder).
Glossary
VOLUME
Adjusting the volume by rotating.
RADIO
Access the radio menu.
MEDIA
Access the media menu and the different music
sources.
N AV
Access the navigation menu.
PHONE
Access the telephone menu.
MORE
Access the vehicle information.
BROWSE, TUNE, SCROLL
Turn the button to:
– scroll through a menu or a list.
– select a radio station.
ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button.

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Touch screen audio and telematics system
Change the appearance and behaviour of the
navigation system.
Most system settings can be accessed by
touching "Settings" in the main menu.
Help
Access information about assistance services
and other specialised services.
Finish
Validate the settings.
Limitation
Speed limitation (if known).
To see the difference between the desired arrival
time and the estimated arrival time.
Switch between a 3D map and a 2D map.
Go to..., Display the map, Plan a route,
Services, Settings, Help, Finish.
When the navigation system starts for the first
time, the "Driving mode" as well as detailed
information on the current position is displayed.
Touch the centre of the screen to open the main
menu.
Details
The route summary provides an overview of the
route, the remaining distance to the destination
and an estimate of the remaining travel time.
With the RDS-TMC data, the route summary
also shows the traffic information concerning
delays along the route.
Modify route
The navigation system helps you to get to your
destination as quickly as possible by displaying a
faster alternative route when it is available.
FinishValidate the settings.
Instructions
Navigation instructions for the next part of the
trip and the distance to the next instruction. If the
second instruction is less than 150 metres from
the first one, it is immediately displayed instead
of the distance.
Touch this part of the status bar to repeat the last
voice instruction.
Updating maps
To get a map update, you can proceed as follows:
– Map refresh guarantee: if a new map
becomes available within 90 days of the first
use of the system, you can download it once
for free.
– Map update: you can buy a new version of
your system’s map.
To install a map update on your system, perform
the following four steps:
– Prepare a USB device.
– Install TomTom HOME and create a
MyTomTom account.
– Download the map.
– Install the new map.
Use a USB device instead of a mass
storage device (telephone or media
player).
To protect the system, do not use a USB hub.
Prepare a USB device
The preparation of the USB device
must be done with the engine running
and the vehicle stationary.
In order to update the map, you must have
a USB device that meets the following
requirements:
– The USB device must be empty.
– The USB device has 16 GB of available
space.
– Use only USB devices in FAT32 format (File
Allocation Table).
– Do not lock the USB device and check that
files can be saved on it.
To prepare the USB device, proceed as follows:
► Make sure that the map you want to update is
active on your navigation system.
If the navigation system has multiple maps and
you want to update a map that is not currently
active, start by activating it.
► Select “Change map” in the “Settings” menu
of the navigation application.
► Select “Navigation updates” from the
“Settings” menu.
► You must indicate whether you want to
prepare a USB device to download updates.
► Select "Ye s ".

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Touch screen audio and telematics system
12system or confirm the PIN displayed on the
mobile phone.
During pairing, a screen page is displayed
showing the progress of the operation.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on your
telephone.
Once the pairing procedure is complete, a
screen page appears:
– answer "Yes" to the question; the mobile
phone is registered as the favourite (the mobile
phone will have priority over other mobile
phones, which may be registered later).
– if no other device is associated, the system
considers the first associated device as the
favourite.
For mobile phones that are not set as
favourites, priority is determined by the
connection order. The last phone
connected will have the highest priority.
The services available depend on the
network, the SIM card and the compatibility
of the Bluetooth
® devices used. Refer to your
telephone’s user guide and your service provider
to check which services you are able to access.
When you return to the vehicle, the last
phone connected reconnects automatically,
within approximately 30 seconds of switching the
ignition on (with Bluetooth
® activated).
To change the automatic connection profile,
select the phone from the list then select the
desired parameters.
The profiles compatible with the system are:
HFP, OPP, PBAP, A2DP, AVRCP, MAP.
Automatic reconnection
When the ignition is switched on, the telephone
connected when the ignition was last switched
off reconnects automatically, if this connection
mode had been set during the pairing procedure
(see previous pages).
The connection is confirmed by the display of a
message and the name of the telephone.
Managing paired telephones
This function allows a device to be connected or disconnected, as well as a
pairing to be deleted.
Press "Settings".
Select “Telephone/Bluetooth
®” then select the
telephone from the list of paired devices.
Select “Connect” or “Disconnect”, “Delete
device” or “Add device”, “Memorise
Favourite”, “Text on”, “Download ” from the list
of available options.
Receiving a call
An incoming call is announced by a ring and a
display overlaid on the screen.
Make a short press on this steering-
mounted button to accept an incoming
call.
or
Press the "Answer“ button displayed on the
screen.
If two calls are in progress (one in progress and
one on hold), it is possible to switch from one to
the other by pressing the " Call toggle” button or
unite the two calls in a conference by pressing
the "Confer." button.
Ending a call
To refuse a call, press this steering- mounted button.
or
Press the “Ignore” button displayed on the
screen.
Making a call
Calling a new number
You are strongly advised NOT to use the telephone while driving. We recommend
that you park safely or make use of the
steering-mounted controls.
Press “PHONE".
Press the keypad button.