2020 CITROEN C4 lock

155
Practical information
7



► Pull the interior release lever , located at the
bottom of the door frame, towards you.


► Lift the exterior safety catch and raise the
bonnet.
►

Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►

Clip the stay in its housing.
► Lower the bonnet and release it near the end
of its travel.
►

Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Fusebox
6. Air filter
7. Engine oil filler cap
8. Engine oil dipstick
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop

161
Practical information
7Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.


► Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►

With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up

AdBlue: Starting impossible" – it is
essential to add at least 5 litres.

162
Practical information
Changing to free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
► Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!

169
In the event of a breakdown
8Spare wheel
Scan the QR Code on page 3 to view
explanatory videos.
For more information on the Tool kit,
refer to the corresponding section.
Accessing the spare wheel

The spare wheel is stored in the boot, under the
floor.
To access the spare wheel, first refer to the
Tool
kit
section.
Depending on version, the spare wheel
may be a standard (steel or aluminium)
or 'space-saver' wheel.
Removing the spare wheel

► Slacken the central nut.
► Remove the fastening device (nut and bolt).
►

Lift the spare wheel towards you from the
rear

.
►

T
ake the wheel out of the boot.
Putting the spare wheel back in place
The punctured wheel cannot be put under the boot floor.


► Put the spare wheel back in place in its
housing.
►

Slacken the nut on the bolt by a few turns.
►


Position the fastening device (nut and bolt) in
the middle of the wheel.
►


T
ighten the central nut sufficiently to retain
the wheel correctly.
►

Depending on version, put the tool box back
in place

in the middle of the wheel and clip it in
place.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does
not obstruct traffic: the ground must be level,
stable and non-slippery.
With a manual gearbox, engage first gear
to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.
With an automatic gearbox, select mode

P

to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.
Check that the parking brake indicator lamps
on the instrument panel are on fixed.
The occupants must get out of the vehicle
and wait where they are safe.
If necessary, place a chock under the wheel
diagonally opposite the wheel to be changed.
Never go underneath a vehicle raised using a
jack; use an axle stand.

173
In the event of a breakdown
8Model with halogen headlamps
1.Daytime running lamps/Sidelamps (LED)
2. Main beam headlamps (H7)
3. Dipped beam headlamps (H7)
4. Direction indicators (PY21W)
5. Foglamps (LED)
Opening the bonnet/Accessing the
bulbs
Proceed with caution when the engine is hot -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
Halogen bulbs (Hx)
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Main/Dipped beam headlamps


► Remove the protective cover by pulling on
the tab.
►

Disconnect the bulb connector
.
►

Remove the bulb and replace it.
T

o refit, carry out these operations in reverse
order, directing the bulb’s positioning lug
downwards.
Direction indicators
Rapid flashing of the indicator lamp for a
direction indicator (left or right) indicates
that one of the bulbs on the corresponding
side has failed.


► Turn the connector a quarter turn
anti-clockwise.
►

Pull the bulb connector
.
►

Remove the bulb and replace it.
Amber-coloured bulbs must be replaced by bulbs with identical specifications and
colour.

174
In the event of a breakdown
Rear lamps

1.Sidelamps (LED)
2. Brake lamps (P21W)
3. Reversing lamps (W16W)
4. Direction indicators (WY16W)
Changing bulbs
The bulbs are changed from inside the boot.
►
Open the boot.

► Remove the access flap on the
corresponding side trim: •

Press each of the notches in the upper part
of the flap to unclip it.
•

T
ilt the flap and its support then extract the
assembly.
►
Disconnect the lamp unit connector
.
►
Unlock the nut using a 10 mm pipe wrench
then unscrew and remove it. Be careful not to
drop it.
►

Dismantle the lamp unit and carefully extract
it, pulling it straight towards the outside.


► Unclip the bulb holder and remove it. Be
careful not to disconnect the wiring harness.
►

For the brake lamp, turn the bulb a quarter
turn and replace it.
►


For the reversing lamp and direction
indicator

, pull the bulb out and replace it.
Make sure to engage the lamp unit in its
guides while keeping it in line with the
vehicle.
Tighten sufficiently to ensure sealing, but
without damaging the lamp unit.
Foglamp (P21W)

For access, pass your hand under the bumper
on the left-hand side.
►

T
urn the bulb holder a quarter turn to the left
and pull it out.
►

T
urn the bulb a quarter turn to the left and
pull it out.
►

Replace the bulb.
Fuses
Changing a fuse
All work must be carried out only by a
CITROËN dealer or a qualified workshop

178
In the event of a breakdown
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.

179
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the tools
The towing eye is stored with the tool kit in the
boot.
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:

► Unclip the cover by pressing on its left-hand
section.
►

Release the cover downwards.
T

o be towed:
► Screw the towing eye in fully .
► Install the towbar .
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
Automatic gearbox
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.