2020 CITROEN C4 lock

69
Safety
5Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Post Collision Safety Brake (PCSB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Post Collision Safety Brake
(PCSB)
If an accident is detected, the vehicle initiates
automatic post collision braking. The goal of this
system is to reduce the risk of further collisions if
the driver does not react.
The system is not operational if the capability
of the vehicle is to trigger and execute the

71
Safety
5(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
Fastening
► Pull the strap, then insert the tongue into the
buckle.
►

Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.

76
Safety
seats suited to their weight, on seats fitted with
a seat belt or ISOFIX mountings.
–

Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

Children weighing less than 9 kg must
travel in the "rearward facing" position,
whether in the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
–

‘rearward facing’ up to the age of 3,
–

‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
–

the keys within reach of children inside the
vehicle.
Child seat at the rear
Forward-facing or rearward-facing



► Move the vehicle's front seat forward and
straighten the backrest so that the legs of the
child in the forward-facing or rearward-facing
child seat itself do not touch the vehicle's front
seat.
►

Check that the backrest of the forward-facing
child seat is as close as possible to the backrest
of the vehicle's rear seat, and ideally in contact
with it.
Centre rear seat
A child seat with a support leg must never be
installed on the centre rear passenger seat .

83
Safety
5and universally approved "rearward facing"
and/or "forward facing" (U) for all sizes and
weight groups.
Seat position suitable for the installation
of a child seat secured using the seat belt
and universally approved "forward facing"
(UF) for groups 1, 2 & 3 only.
Seat position authorised for the
installation of an i-Size child seat.
Seat position not suitable for the
installation of a child seat with support
leg.
Presence of a Top Tether anchorage
point at the rear of the backrest,
authorising the installation of a universal ISOFIX
child seat.
"Rearward facing" ISOFIX child seat:
–

R1

: ISOFIX child seat for a baby.
–

R2

: ISOFIX reduced size child seat.
–

R3

: ISOFIX large size child seat.
"Forward facing" ISOFIX child seat:
–

F2X

: ISOFIX child seat for toddlers.
–

F2

: ISOFIX reduced height child seat.
–

F3

: ISOFIX full height child seat.
Booster child seat:
–

B2

: reduced width booster seat.
–

B3

: full width booster seat.
Seat position where the installation of an
ISOFIX child seat is forbidden. For seat adjustments, refer to the table
"Installing universal, ISOFIX and i-Size child
seats
".
Manual child lock
The system prevents a rear door from being
opened using its interior handle.
The control is located on the edge of each rear
door (marked by a label on the bodywork).
Activation/Deactivation

► To activate, turn the built-in key fully:
• T o the right on the left-hand rear door.
•

T
o the left on the right-hand rear door.
►

T
o deactivate, turn it in the opposite direction.

86
Driving
Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►

Insert the key into the ignition switch; the
system recognises the code.
►


Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►

With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►

With a
Diesel engine, turn the key to position
2, to

activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

87
Driving
6Switching off the engine
► Immobilise the vehicle.
► With the engine at idle, turn the key to
position 1
.
►

Remove the key from the ignition switch.
►


T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also cut off - risk of
loss of control of the vehicle!
Check that the parking brake is correctly
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position 1. Stop),
for a maximum combined duration of 30 minutes,
you can still use functions such as the audio and
telematics system, courtesy lamps or dipped
beam headlamps.
For more information on Energy
economy mode, refer to the
corresponding section.
Key left in
When the driver's door is opened, a
message is displayed, accompanied by an
audible signal, if the key has been left in the
ignition switch in position 1.
If the key has been left in the ignition switch
in position 2, the ignition will be switched off
automatically after one hour.
To switch the ignition back on, turn the key to
position 1, then back to position 2.
Starting/switching off the
engine with Keyless Entry
and Start
The electronic key must be present in the
passenger compartment.
The electronic key is also detected in the
boot.
If the electronic key is not detected, a
message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.
Starting

► With a manual gearbox, place the gear lever
in neutral and fully depress the clutch pedal.
►

With an
automatic gearbox, select mode P
or
N and press the brake pedal.
►

Press the "
START/STOP" button while
maintaining pressure on the pedal until the
engine starts.
Diesel engines
In negative temperatures and/or when the
engine is cold, starting takes place only after the
preheating warning lamp goes out.
If this warning lamp comes on after
pressing the " START/STOP" button:
►

Keep the pedal fully depressed and do not
press the "

START/STOP" button again until the
engine is running.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel

88
Driving
while pressing the "START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
If the engine stalls, release the clutch
pedal and fully depress it again, the
engine will restart automatically.
Switching off
► Immobilise the vehicle using the parking
brake.
►

With a
manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but
the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message

89
Driving
6appears in the instrument panel when closing a
door or trying to switch off the engine.
►
T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a remote control key , depress the
brake pedal and turn the key until it reaches
position 3 (Start).
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►
With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a remote control key , turn the key
fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
For the procedures for switching on the
ignition without starting the engine and
those for back-up starting/switching off using
the Keyless Entry and Start system, refer to
the Starting/Switching off the engine
using
Keyless Entry and Start section.
Manual parking brake
Release

► Pull the parking brake lever up slightly , press
the release button, then lower the lever fully.
/ When driving the vehicle, if this
warning lamp and the STOP
warning lamp come on, accompanied by an
audible signal and the display of a message, this
means that the parking brake is still applied or
has not been fully released.
Application
► Pull the parking brake lever up to immobilise
the vehicle.
When parking on a slope, turn the
wheels against the kerb, apply the
parking brake, engage a gear and switch off
the ignition.