2020 CITROEN C4 Owners Manual

231
CITROËN Connect Nav
12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area. The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.

232
CITROËN Connect Nav
There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close
windows, turn down ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts". The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system does not receive SMS.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio

233
CITROËN Connect Nav
12sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to. W

e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►

Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

234
Event data recorders
Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

235
Event data recorders
13Depending on the vehicle's equipment level, this
may include:
–

Seat and steering wheel position settings.
–


Chassis and air conditioning settings.
–


Personalised settings such as the interior
lighting.
Y

ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–

Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–


Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–


Entered destinations.
–


Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.

smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using
online services in line with the settings that you
have selected. Smartphone integration
(e.g.
Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a transmitter located in your vehicle or a mobile
device that you have provided (e.g.

smartphone).
The online services can be used via this wireless
connection.
These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the
statutory functions and services such as the
emergency or assistance call system.
Third-party services
If you use online services provided by other
(third-party) suppliers, these services are subject

236
Event data recorders
to the responsibility, the data protection and
the terms and conditions of use of the supplier
in question. The Manufacturer often has no
influence over the content exchanged in this
regard.
Please therefore ensure that you are aware of
the nature, extent and purpose of the collection
and use of personal data as part of the third-
party services provided by the service provider
in question.

237
Alphabetical index
180° rear vision 131
360 Vision
130
A
ABS 69
Accelerated charging unit (Wallbox)
141
Accessories

66
Active Safety Brake

122–124
AdBlue®

20, 160
AdBlue® tank

161
Additive, Diesel

158
Adjusting headlamps

59
Adjusting head restraints

40
Adjusting seat

40–41
Adjusting the air distribution

49–50
Adjusting the air flow

49–50
Adjusting the date

206, 229
Adjusting the height and reach
of the steering wheel

42
Adjusting the lumbar support

41
Adjusting the seat angle

41
Adjusting the temperature

48, 50
Adjusting the time

206, 230
Advice on care and maintenance

139, 162
Advice on driving

7, 84–85
Airbags

73, 75, 77
Airbags, curtain

74–75
Airbags, front

74–75, 77
Airbags, lateral

74–75
Air conditioning

46–47, 49
Air conditioning, automatic 50
Air conditioning, dual-zone automatic
47, 50
Air conditioning, manual

47, 50
Air intake

50
Air vents

45
Alarm

35–36
Amplifier, audio

54
Android Auto connection

204, 221
Anti-lock braking system (ABS)

69
Antitheft / Immobiliser

29
Apple CarPlay connection

203, 220
Applications

221
Assistance call

67–68
Assistance, emergency braking

70, 124
Audible warning

67
Audio streaming (Bluetooth)

200, 225
B
Battery, 12 V 153, 158, 175–177
Battery, ancillaries
175
Battery, charging

175–176
Battery, remote control

33–34
Blind

38–39
Blind spot sensors

121
BlueHDi

20, 158, 165
Bluetooth (hands-free)

201–202, 226
Bluetooth (telephone)

201–202, 226–227
Bluetooth touch screen audio system

24
Bodywork

163
Bonnet

154–155
Boot 35, 56
Brake discs
159
Brake lamps

174
Brakes

159
Braking

95
Braking assistance system

69–70
Braking, automatic emergency

122–124
Braking, dynamic emergency

90–92
Brightness

205
Bulbs

173
Bulbs (changing)

171–172, 174
C
Cable, audio 224
Cable, Jack
224
Capacity, fuel tank

137
Cap, fuel filler

137
Care of the bodywork

163
Central locking

31–32
Changing a bulb

171–172, 174
Changing a fuse

174
Changing a wheel

169
Changing a wiper blade

64
Changing the remote control battery

33
Changing to free-wheeling

178
Charge level indicator (Electric)

21
Charger, induction

53
Charger, wireless

53
Charging cable

142
Charging cable (Electric)

141

238
Alphabetical index
Charging connector (Electric) 140, 145,
147–148
Charging flap (Electric)

140, 145, 147–148
Charging system (Electric)

5, 8, 26, 138, 156
Charging the traction battery
(Electric)

21, 138, 142, 145, 147–148
CHECK

22
Checking the engine oil level

19
Checking the levels

156–157
Checking tyre pressures
(using the kit)

166, 168
Checks

155, 158–160
Checks, routine

158–159
Child lock

83
Children

72, 78–80
Children (safety)

83
Child seats

72, 75–78
Child seats, conventional

78, 81–82
Child seats, i-Size

80–82
Child seats, ISOFIX

78–79, 81–82
Cleaning (advice)

139, 162–163
Closing the boot

31, 35
Closing the doors

31, 35
Collision Risk Alert

122–123
Configuration, vehicle

25–26
Connected applications

221
ConnectedCAM Citroën™

100
Connection, Bluetooth

201–202,
221–222, 226–227
Connection, Wi-Fi network

222
Connectivity

220
Consumption figures

26Container, AdBlue® 160–161
Control, emergency boot release
35
Control, emergency door

32–33
Control, heated seats

42, 45
Controls, steering mounted

93–94
Control stalk, lighting

57–58
Control stalk, wipers

62–63
Control unit

141–142
Courtesy lamps

55
Cruise control

104–105, 107–108
Cruise control, adaptive

104–105, 109
Cruise control by speed limit
recognition

104–105
D
DAB (Digital Audio Broadcasting) -
Digital radio
199–200, 224
Date (setting)

206, 229
Daytime running lamps

58, 173
Deactivating the passenger airbag

74, 77
Deadlocking

29, 31
Deferred charging

27
Deferred charging
(Electric)

26–27, 140, 145, 148
Defrosting

43, 50
Defrosting, front

50
Demisting

43, 50
Demisting, front

50
Demisting, rear

51
Demisting, rear screen

51
Dials and gauges 9–10
Digital instrument panel
10
Dimensions

185
Dipstick

19, 156
Direction indicators

58, 173–174
Display, head-up

11
Display screen, instrument panel

9
Domestic charging
(Electric)

142, 147–148, 184
Doors

35
Drive Assist Plus

109
Driver’s attention warning

125
Drive selector (Electric)

94
Driving

84–85
Driving aids camera (warnings)

101
Driving aids (recommendations)

101
Driving economically

7
Driving modes

95–96
Dynamic stability control (DSC)

70
E
EBFD 69
Eco-driving (advice)
7
ECO mode

96
Economy mode

153
Electric motor

5, 8, 22, 26, 138,
150, 156, 175, 178, 184
Electric windows

37
Electronic brake force distribution (EBFD)

69
Emergency braking assistance (EBA)

70