2020 CITROEN C4 Owners Manual

159
Practical information
7Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident! Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.

160
Practical information
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 15 litres.
Its capacity allows a driving range of
approximately 4,000
miles (6,500 km),
which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400
km) before the tank is
empty and the vehicle is immobilised.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 685
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.

161
Practical information
7Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.


► Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►

With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up

AdBlue: Starting impossible" – it is
essential to add at least 5 litres.

162
Practical information
Changing to free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
► Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!

163
Practical information
7To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner
.
Rub down the
textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.
Stain removal
Do not rub the stain or it may spread or
you may cause the substance to
penetrate the surface.
Act quickly by reducing the stain from its edges inwards.
Remove as much substance or solids as
possible using a spoon or spatula, and
remove
as much liquid as possible using
absorbent paper.
Product/Procedure to use depending
on the type of stain:
–

Grease, oil and ink: clean with a pH-neutral
detergent.
–


V

omit: clean with sparkling mineral water.
–

Blood: spread flour over the stain and allow
to dry; remove with a slightly damp cloth.
–


Mud: allow to dry and then remove with a
slightly damp cloth.
–


Cake, chocolate, ice cream: clean with
lukewarm water

.
–

Sugary and/or alcoholic drinks: clean with
lukewarm water

, or lemon juice if the stain is
persistent.
–

Hair gel, coffee, tomato sauce, vinegar:
clean with lukewarm water and lemon juice.
For solid substances, then use a soft brush or
vacuum cleaner

.
For liquid substances, then use a damp
microfibre cloth and then dry with another
cloth.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.

164
Practical information
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.
Clean leather using a soft cloth moistened
with soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

165
In the event of a breakdown
8Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle
is broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage

Use the straps on the boot side trim to stow the
folded triangle or its storage box.
Assembling and placing the triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►

Put the triangle in place behind the vehicle,
as required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), refer to
the corresponding section.
1.5 BlueHDi engines
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.
Access to the tools
Depending on version, the tool kit is stored in a
bag or in a storage box in the boot.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.

166
In the event of a breakdown
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
List of tools

1.Chock to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box) (depending on equipment)
To adapt the wheelbrace to the special
‘security’ bolts.
3. Removable towing eye
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4. 12 V compressor with cartridge of sealant
and speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel bolts.
6.Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For more information on the Spare wheel, refer
to the corresponding section.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
The vehicle's electric system allows the connection of the compressor to the 12 V
power supply for long enough to repair a tyre
after a puncture.
For more information on the Tool kit,
refer to the corresponding section.