2020 CHRYSLER PACIFICA on star system

20GETTING TO KNOW YOUR VEHICLE
The Remote Starting System also activates the
Climate Control, vented seats (if equipped) in
temperatures above 80°F (26.7°C), and the
optional heated seats, and optional heated
steering wheel in temperatures below 40°F
(4.4°C).
NOTE:
The vehicle must be equipped with an auto -
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
How To Use Remote Start
If applicable, refer to the “Hybrid Supplement”
for additional information.

Push Remote Start button on the key fob twice
within five seconds. Pushing the Remote Start
button a third time shuts the engine off.
To drive the vehicle, push the unlock button,
and place the ignition in the ON/RUN position.

With remote start, the engine will only run for
15 minutes (timeout) unless the ignition key
is placed in the ON/RUN position.
The vehicle must be started with the key after
two consecutive timeouts.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
Key fob PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in STOP/OFF position
Fuel level meets minimum requirement
Malfunction Indicator Light is not illuminated
Remote Start Cancel Message — If Equipped
The following messages will display in the
instrument cluster if the vehicle fails to remote
start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

20_RU_OM_EN_US_t.book Page 20

GETTING TO KNOW YOUR VEHICLE21
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To
Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
To Enter Remote Start Mode
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP ignition
button.
Remote Start Comfort Systems — If
Equipped
When Remote Start is activated, the Climate
Control, vented seats (if equipped) are also
activated in temperatures above 80°F
(26.7°C), and the optional heated seats, and
optional heated steering wheel in temperatures
below 40°F (4.4°C). These features will stay on
through the duration of Remote Start, or until
the ignition switch is placed in the ON/RUN
position.
2

20_RU_OM_EN_US_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compro
-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

20_RU_OM_EN_US_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
2

20_RU_OM_EN_US_t.book Page 23

24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

20_RU_OM_EN_US_t.book Page 24

44GETTING TO KNOW YOUR VEHICLE
A one-touch Auto Advance ‘n Return button is
located on the B-Pillar trim panel, just in front of
the power sliding door.

Auto Advance ‘n Return Button

Using the Auto Advance ‘n Return Feature
NOTE:

The button is only functional when the power
sliding door is open and the vehicle is in PARK.
If the door is not open or the vehicle is not in
PARK when the button is pushed, the front
seat will not move and a message will be
displayed in the instrument cluster display.

If the power sliding door is closing when the
button is pushed, the front seat will not move
and a message will be displayed in the instru -
ment cluster display.
The Auto Advance ‘n Return feature will not
function if the front doors are open.

1. Push and release the Auto Advance ‘n Return button.

2. Perform the second row Stow ‘n Go seat movement. Refer to “Second Row Stow ‘n
Go” in this section for further information.
3. Push and release the Auto Advance ‘n Return button a second time. The front seat
cushion and seatback will return to the
original starting location.
NOTE:
To abort seat operation while seat is in
motion, push the Auto Advance ‘n Return
button, or push the front power seat button to
stop the seat movement. Pushing the Auto
Advance ‘n Return button again will return
the front seat to the original starting location.

The Auto Advance ‘n Return system includes
obstacle detection. When the system detects
an obstacle, the seat will stop, reverse direc -
tion, and return to the previous location. A
message will be displayed in the instrument
cluster indicating that an obstacle has been
detected.

If the front seat is already in a location that
will allow space for Stow ‘n Go of the second
row seat, the front seat will not move and a
message will be displayed in the instrument
cluster.
If calibration of the front seat is lost, the seat
will automatically re-calibrate when the Auto
Advance ‘n Return button is pushed. This
may result in the seat cushion moving
forward and downward, before moving to the
location that will allow space for the second
row Stow ‘n Go seat movement.
Second Row Stow 'n Go
For Manual Seats: To stow the seat in the floor,
move the front seat all the way forward using
the manual seat adjustment bar. Move the
seatback all the way forward using the recliner
handle located on the outboard side of the
cushion. Move the seat height to at least mid
position using the height adjuster handle in the
outboard side of the cushion.
For Power Seats: Push the Auto Advance ‘n
Return button located on the B-Pillar trim (if
equipped.) Refer to "Auto Advance ‘n Return - If
Equipped" in this section for instructions.

20_RU_OM_EN_US_t.book Page 44

GETTING TO KNOW YOUR VEHICLE53
Heated Seats
Front Heated Seats — If Equipped
The front heated seats control buttons are
located within the climate or controls screen of
the touchscreen.
You can choose from HI, LO or off heat settings.
The indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Press the heated seat button once to turn
the HI setting on.
Press the heated seat button a second
time to turn the LO setting on.
Press the heated seat button a third time
to turn the heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats — If Equipped
On some models, the second row seats are
equipped with heaters. There are two heated
seat switches that allow the second row
passengers to operate the seats independently.
The heated seat switches are located on the
sliding side door handle trim panels.

Second Row Heated Seat Switch

You can choose from HI, LO or off heat settings.
Amber indicator lights in each switch indicate
the level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Push the switch once to select HI-level heating.
Push the switch a second time to select LO-level
heating. Push the switch a third time to shut the
heating elements off.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

20_RU_OM_EN_US_t.book Page 53

54GETTING TO KNOW YOUR VEHICLE
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.

When the HI-level setting is selected, the heater
will provide a boosted heat level during the initial
stages of operation. Then, the heat output will
drop to the normal HI-level. The level of heat
selected will stay on until the operator changes it.

Ventilated Seats — If Equipped
Located in the first row seat cushions are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located within the climate or controls screen of
the touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third
time to turn the ventilated seat off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the ventilated seats can be programmed to
come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Adjustable Armrest (Front Seats) — If
Equipped
Your vehicle may be equipped with adjustable
armrests on the front seats. The armrest can be
adjusted by moving it up or down. To adjust the
armrest below the normal height, push and hold the button and lower to the desired position.
Push the button a second time to lock the
armrest into place.

Adjustable Armrest

Plastic Grocery Bag Retainer Hooks
Retainer hooks which will hold plastic grocery
bag handles are built into the seatbacks of the
first and third row rear seats. The floor supports
the partial weight of the bagged goods.

20_RU_OM_EN_US_t.book Page 54