2020 CHRYSLER PACIFICA on star system

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

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GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

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IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 301
ASSIST AND SOS MIRROR — IF EQUIPPED.... 301
General Information ..................................305
BULB REPLACEMENT ....................................... 306
Replacement Bulbs ...................................306
Replacing Exterior Bulbs ...........................308
FUSES .................................................................. 311
General Information ..................................311Fuse Location.............................................312Underhood Fuses.......................................312
JACKING AND TIRE CHANGING —
IF EQUIPPED ....................................................... 320
Jack And Spare Tire Location....................320
Equipment Removal .................................320
Preparations For Jacking ..........................321
Jacking Instructions ..................................322Road Tire Installation ................................325Portable Air Compressor — If Equipped....327
Tire Service Kit For Inflating Tire —
If Equipped .................................................328 Return Inflatable Spare Tire ......................330
TIRE SERVICE KIT — IF EQUIPPED ................... 330
JUMP STARTING................................................. 337
Preparations For Jump Start .....................337Jump Starting Procedure...........................338
REFUELING IN EMERGENCY ............................ 339
IF YOUR ENGINE OVERHEATS .......................... 339 MANUAL PARK RELEASE ................................. 340
FREEING A STUCK VEHICLE .............................341
TOWING A DISABLED VEHICLE .......................342
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................344
EVENT DATA RECORDER (EDR) .......................344
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 345
Maintenance Plan ..................................... 345
ENGINE COMPARTMENT ................................... 349
3.6L Engine ................................................ 349
Checking Oil Level ..................................... 350
Adding Washer Fluid ................................. 350
Maintenance-Free Battery ....................... 350
Pressure Washing...................................... 351
DEALER SERVICE ..............................................351
Engine Oil .................................................. 351
Engine Oil Filter .......................................... 352Engine Air Cleaner ..................................... 353
Accessory Drive Belt Inspection ............... 353
Air Conditioner Maintenance .................... 354
Body Lubrication ........................................ 356
Windshield Wiper Blades .......................... 356Exhaust System ........................................ 359
Cooling System .......................................... 361Brake System ............................................ 364Automatic Transmission ........................... 365 RAISING THE VEHICLE ...................................... 366
TIRES .................................................................. 366
Tire Safety Information.............................. 366
Tires — General Information .................... 374Tire Types ................................................... 378
Spare Tires — If Equipped ......................... 379
Wheel And Wheel Trim Care ..................... 381
Tire Chains (Traction Devices) ................. 382
Tire Rotation Recommendations.............. 382
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 383
Treadwear .................................................. 383
Traction Grades ......................................... 383Temperature Grades ................................. 384
STORING THE VEHICLE ..................................... 384
BODYWORK ........................................................ 385
Protection From Atmospheric Agents....... 385
Body And Underbody Maintenance .......... 385Preserving The Bodywork.......................... 385
INTERIORS ......................................................... 386
Seats And Fabric Parts .............................. 386
Plastic And Coated Parts........................... 387
Leather Parts ............................................. 387
Glass Surfaces .......................................... 387

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TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 388Vehicle Identification Number ..................388
BRAKE SYSTEM ................................................. 388
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 388 Torque Specifications ................................388
FUEL REQUIREMENTS ...................................... 389 3.6L Engine ...............................................389Reformulated Gasoline .............................390Materials Added To Fuel ..........................390
Gasoline/Oxygenate Blends......................390
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................391 CNG And LP Fuel System Modifications ...391MMT In Gasoline ........................................391
Fuel System Cautions ................................391Carbon Monoxide Warnings .....................392
FLUID CAPACITIES ............................................. 393
FLUIDS AND LUBRICANTS ................................ 394 Engine.........................................................394
Chassis .......................................................396
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 397
CYBERSECURITY ............................................... 397
UCONNECT SETTINGS ....................................... 398
Customer Programmable Features —
Uconnect 4 Settings .................................398 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 415 SAFETY AND GENERAL INFORMATION ........... 436
Safety Guidelines....................................... 436
UCONNECT 4 WITH 7-INCH DISPLAY ..............437
Introduction................................................ 437
Radio Mode ................................................ 438
Media Mode ............................................... 447Phone Mode ............................................... 454
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ..........................................................467
Radio Operation ......................................... 467
Media Mode ............................................... 467
AUX/USB/MP3 CONTROL ................................. 468
UCONNECT THEATER — IF EQUIPPED ............. 469
Uconnect Theater Overview ...................... 469
Getting Started .......................................... 469Accessing The System From The Uconnect
System ........................................................ 469 Uconnect Theater Controls ....................... 470
Accessing The System From The Uconnect
Theater Rear Screens................................ 470 Pairing The Remote ................................... 471
Unpairing The Remote............................... 472Media Sources ........................................... 472
Uconnect Theater Remote Control ........... 473
Uconnect Theater Home Screen And
Controls ...................................................... 474 General Information .................................. 475
Play A DVD/Blu-ray™ Or USB Media File
From Uconnect System ............................. 475 Disc Menu .................................................. 477
Blu-ray™ Controls – Disc Specific
Functions ................................................... 477 Uconnect Theater Apps ............................. 477
Using The Rear Video USB Port ................ 479
Play Video Games ...................................... 479
Headphones Operation ............................. 480
Display Settings ......................................... 481Listening To Audio With The Screen
Closed......................................................... 482 Rear Climate Controls ............................... 482Accessibility — If Equipped ........................ 484
Wireless Streaming — If Equipped............ 484
BD And DVD Region Codes ....................... 485Product Agreement.................................... 487General Information .................................. 489
FCC/IC Regulatory Notices........................ 490
RADIO OPERATION AND MOBILE PHONES.... 491
Regulatory And Safety Information .......... 491
UCONNECT VOICE RECOGNITION QUICK
TIPS .................................................................... 493
Introducing Uconnect ................................ 493
Get Started................................................. 493Basic Voice Commands ............................ 494Radio .......................................................... 494

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GETTING TO KNOW YOUR VEHICLE13
Features/Benefits

Pre-installed on your Uconnect touchscreen radio

Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor -
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The RKE system
uses a receiver module in the vehicle that
wirelessly links with the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
This system allows you to lock or unlock the
doors and liftgate, activate the Panic Alarm,
optional power liftgate, left power sliding door,
and right power sliding door from distances up
to approximately 66 ft (20 m) using a key fob.
When any button on the key fob is pushed, or when any signal is being transferred between
the key fob and the vehicle, an LED light on the
key fob will flash as an indicator. The key fob
does not need to be pointed at the vehicle to
activate the system.
NOTE:
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking/unlocking the glove compart
-
ment. You can keep the emergency key with you
when valet parking.
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14GETTING TO KNOW YOUR VEHICLE

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indi
-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
The key fob LED light brightness is designed
for indoor light viewing, so the LED light may
not be visible in direct sunlight. In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the Emergency
Key) against the START/STOP ignition button
and push to operate the ignition switch.
To Unlock The Doors
NOTE:

Uconnect Settings lets you program the system to
unlock either the driver's side doors on the first
push (default) or unlock all doors on the first push
of the unlock button on the key fob. To change
the default setting, refer to “Uconnect Settings”
in “Multimedia” for further information.

1st Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob once to unlock the driver front door and
sliding door or twice within five seconds to
unlock all doors and liftgate. The hazard lights
will flash to acknowledge the unlock signal. The
illuminated entry system will be activated.
2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob twice within five seconds to unlock all doors
and liftgate. The turn signal lights will flash to
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding Side Door
5 — PANIC Alarm
6 — Emergency Key
7 — Left Power Sliding Side Door
8 — Liftgate
9 — Unlock

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GETTING TO KNOW YOUR VEHICLE17
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the
ability to customize vehicle settings that can be
applied to determine the driving experience for
other drivers of the vehicle. The vehicle settings
are protected by a unique 4-digit PIN, which the
vehicle owner creates when accessing the
specific settings for the first time.
KeySense also has additional features that are
always enabled when the specific key is in use
that cannot be set by the vehicle owner. While
this specific key fob is in use, the vehicle will
respond accordingly to the customized vehicle settings and mandatory features. This includes
enhanced driving assistance features,
increased driver alerts, and the locking of
certain optional features.

KeySense Key Fob

KeySense Unique Splash Screen
At start-up the KeySense splash screen should
inform the driver that the vehicle will be
functioning in KeySense mode when the
KeySense key is in use. Start-Up Display Features
Unique splash screen graphic
Telltale illuminated
After unique splash screen, and after stored
messages are cycled, then start-up
KeySense messages (Range & Max Speed)
are displayed
The following features are always enabled when
this key is in use:
Entertainment audio muted if 1st row occu -
pied seat belts are not fastened
Consistent seat belt unfastened chime

Maximum radio volume limited to 15 out of 39

Daytime Running Lights
Headlights On With Wipers
Rain Sensing Wipers
Automatic High Beams
Refer to “Uconnect Settings” in “Multimedia”
for further information.
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GETTING TO KNOW YOUR VEHICLE19
(Continued)
ON/RUN
Driving position
All the electrical devices are available
START
Start the vehicle
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

Backup Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
For further information, refer to "Starting The
Engine" in "Starting And Operating."
REMOTE STARTING SYSTEM — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft (100 m).

WARNING!
When leaving the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked car is an invitation. Always
remove the key fobs from the vehicle and lock
all doors when leaving the vehicle
unattended.
WARNING! (Continued)
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