2020 CHEVROLET SILVERADO snow chains

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
196 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control/Electronic
Stability Control can often help to
free a stuck vehicle. See Traction
Control/Electronic Stability Control
0 231. If TC/ESC cannot free the
vehicle, see “Rocking the Vehicle to
Get it Out” following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0400.
Rocking the Vehicle to Get
It Out
Caution
Do not hold the steering wheel at
full rotation for more than
15 seconds and/or at an elevated
RPM. Damage may occur to the
power steering system and there
may be loss of power steering
assist.
Turn the steering wheel left and
right to clear the area around the
front wheels. Then make sure the
wheels are pointed straight ahead.
For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn
the TCS off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle
0419. Recovery
hooks can be used, if the vehicle
has them.
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Customer Information 463
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 491
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 213
Out of Park . . . . . . . . . . . . . . . . . . . 215
Side Blind Zone Alert (SBZA) . . . 270
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 167
Snow Plow . . . . . . . . . . . . . . . . . . . . . 319
Special Application Services . . . . 445
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 454
Speedometer . . . . . . . . . . . . . . . . . . . 128
Start Assist, Hill . . . . . . . . . . . . . . . . . 231
Start Vehicle, Remote . . . . . . . . . . . 24
Starter Switch Check . . . . . . . . . . . 358
Starting the Engine . . . . . . . . . . . . . 209
Steering . . . . . . . . . . . . . . . . . . . . . . . . 185
Fluid, Power . . . . . . . . . . . . . . . . . . 350
Heated Wheel . . . . . . . . . . . . . . . . .117
Wheel Adjustment . . . . . . . . . . . . .116
Wheel Controls . . . . . . . . . . . . . . . .117
Steering Column Lock . . . . . . . . . . . 35
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 32
Stop/Start System . . . . . . . . . . . . . . 210
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 364
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Storage Areas
Center Console . . . . . . . . . . . . . . . . 111
Floor Console . . . . . . . . . . . . . . . . .112
Glove Box . . . . . . . . . . . . . . . . . . . . .110
Underseat . . . . . . . . . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 110
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 196
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 48
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Brake Pad Life . . . . . . . . . . . . . . . . 352
Engine Air Filter Life . . . . . . . . . . 339
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 264
Infotainment . . . . . . . . . . . . . 173, 471
Noise Control . . . . . . . . . . . . . . . . . 357
Systems Driver Assistance . . . . . . . . . . . . . 252
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 129
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Taillamps
Bulb Replacement . . . . . . . . . . . . 364
Task Lighting . . . . . . . . . . . . . . . . . . . 168 Text Telephone (TTY) Users . . . . 461
Theft-Deterrent Systems . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . . 35
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 All-Season . . . . . . . . . . . . . . . . . . . . 375
All-Terrain . . . . . . . . . . . . . . . . . . . . 377
Buying New Tires . . . . . . . . . . . . . 395
Chains . . . . . . . . . . . . . . . . . . . . . . . . 400
Changing . . . . . . . . . . . . . . . . . . . . . 402
Designations . . . . . . . . . . . . . . . . . 379
Different Size . . . . . . . . . . . . . . . . . 397
Full-Size Spare . . . . . . . . . . . . . . . 414
If a Tire Goes Flat . . . . . . . . . . . . 401
Inspection . . . . . . . . . . . . . . . . . . . . 392
Low Profile . . . . . . . . . . . . . . . . . . . 376
Pressure . . . . . . . . . . . . . . . . . 383, 385
Pressure Light . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . 386
Pressure Monitor System . . . . . 385
Rotation . . . . . . . . . . . . . . . . . . . . . . 392
Sidewall Labeling . . . . . . . . . . . . . 377
Terminology and Definitions . . 381
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 397
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 399
Wheel Replacement . . . . . . . . . . 399