Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u: Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 25
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
.The RKE transmitter is inside
the vehicle or if the key is in the
ignition.
. The hood is not closed.
. There is an emission control
system malfunction and the lamp
is on.
. The ignition is in any mode other
than off.
. The hazard warning flashers
are on.
. Two remote starts or a remote
start with an extension have
been used.
. The vehicle is not in P (Park). The engine will turn off during a
remote vehicle start if:
.
The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on. The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 115
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 116
Steering Wheel Controls . . . . . . 117
Heated Steering Wheel . . . . . . . 117
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Windshield Wiper/Washer . . . . 117
Compass . . . . . . . . . . . . . . . . . . . . . 118
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power Outlets . . . . . . . . . . . . . . . . 118
Wireless Charging . . . . . . . . . . . . 121
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 123
Instrument Cluster . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Fuel Gauge . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131 Voltmeter Gauge . . . . . . . . . . . . . 132
Seat Belt Reminders . . . . . . . . . 132
Airbag Readiness Light . . . . . . . 133
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 133
Charging System Light . . . . . . . 134
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 135
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 138
Four-Wheel-Drive Light . . . . . . . 138
Tow/Haul Mode Light . . . . . . . . . 139
Hill Descent Control Light . . . . 139
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 139
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 139
Vehicle Ahead Indicator . . . . . . 140
Pedestrian Ahead Indicator . . . 140
Traction Off Light . . . . . . . . . . . . . 140
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 140 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 141
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 141
Driver Mode Control Light . . . . 142
Tire Pressure Light . . . . . . . . . . . 142
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . 143
Security Light . . . . . . . . . . . . . . . . . 143
High-Beam On Light . . . . . . . . . . 143
Front Fog Lamp Light . . . . . . . . . 144
Lamps On Reminder . . . . . . . . . 144
Cruise Control Light . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . 144
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 145
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 146
Head-Up Display (HUD) . . . . . . 149
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 152
Engine Power Messages . . . . . 153
Vehicle Speed Messages . . . . . 153
Vehicle Personalization
Vehicle Personalization . . . . . . . 153
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
130 Instruments and Controls
Here are four things that some
owners ask about. None of these
show a problem with the fuel gauge:
.At the service station, the fuel
pump shuts off before the gauge
reads full.
. It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.
. The gauge moves a little while
turning a corner or speeding up.
. The gauge takes a few seconds
to stabilize after the ignition is
turned on, and goes back to
empty when the ignition is
turned off.Engine Oil Pressure
Gauge
Uplevel Metric Shown, Base Level
and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
The engine oil pressure gauge
shows the engine oil pressure
in kPa (kilopascals) or psi (pounds
per square inch) when the engine is
running.
Oil pressure can vary with engine
speed, outside temperature, coolant
temperature, and oil viscosity.
On some models, the oil pump will
vary engine oil pressure according
to engine needs. Oil pressure may
change quickly as the engine speed
or load varies. This is normal. If the
oil pressure warning light or Driver
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 131
Information Center (DIC) message
indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
SeeEngine Oil 0335.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Coolant
Temperature Gauge
Uplevel Metric Shown, Base Level and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
This gauge measures the
temperature of the vehicle's engine
coolant.
While driving under normal
operating conditions, if the needle
moves into the red warning area,
the engine is too hot. Pull off the
road, stop the vehicle, and turn off
the engine as soon as possible.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 219
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission or engine oil hot
message may display if the
automatic transmission fluid or
engine oil is too hot. Driving
under this condition can damage
the vehicle. Stop and idle the
engine to cool the engine oil or
automatic transmission fluid.
These messages will clear when
the engine oil or transmission
fluid has cooled sufficiently.D :
This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, press the accelerator
pedal down.
. When going less than about
55 km/h (35 mph), push the
accelerator pedal about
halfway down.
. When going about 55 km/h
(35 mph) or more, push the
accelerator all the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0187. The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
If the engine or transmission detects
an impending hot fluid condition, the
transmission may upshift to limit
temperatures. Downshifts may also
be prevented. Normal operation
may continue unless the display
indicates there is a hot condition
and engine should be idled.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
278 Driving and Operating
Fuel Additives
TOP TIER Detergent Gasoline is
highly recommended for use with
your vehicle. If your country does
not have TOP TIER Detergent
Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to
the vehicle’s gasoline fuel tank at
every oil change or 15 000 km
(9,000 mi), whichever occurs first.
TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment
Plus−Gasoline will help keep your
vehicle’s engine fuel deposit free
and performing optimally.
E85 or FlexFuel
Vehicles with a yellow fuel sticker
on the fuel door can use either
unleaded gasoline or fuel containing
up to 85% ethanol (E85). All other
vehicles should use only the
unleaded gasoline as described in
Recommended Fuel (Except 6.2L
V8 Engine) 0276 or
Recommended Fuel (6.2L
V8 Engine) 0277. The use of E85 or FlexFuel is
encouraged when the vehicle is
designed to use it. E85 or FlexFuel
is made from renewable sources.
To help locate fuel stations that
carry E85 or FlexFuel, the U.S.
Department of Energy has an
alternative fuel website. See
www.afdc.energy.gov/afdc/locator/
stations.
E85 or FlexFuel should meet ASTM
Specification D 5798 or CAN/
CGSB–3.512 in Canada. Do not use
the fuel if the ethanol content is
greater than 85%. Fuel mixtures that
do not meet ASTM or CGSB
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on.
The starting characteristics of E85
or FlexFuel make it unsuitable for
use when temperatures fall below
−18 °C (0 °F). Use gasoline or add
gasoline to the E85 or FlexFuel.
Because E85 or FlexFuel has less
energy per liter (gallon) than
gasoline, the vehicle will need to be refilled more often. See
Filling the
Tank (Pickup Model) 0279 or
Filling the Tank (Chassis Cab
Model) 0281.
The only GM approved aftermarket
additive is ACDelco Fuel System
Treatment Plus-FlexFuel. Follow the
instructions on the bottle for proper
use. This product is available at
your GM dealer.
Caution
Some additives are not
compatible with E85 or FlexFuel
and can harm the vehicle's fuel
system. Use only additives
approved by GM for E85 or
FlexFuel vehicles. Damage
caused by unapproved additives
would not be covered by the
vehicle warranty.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
286 Driving and Operating
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0347.
Viewing Systems
If equipped, the viewing systems on
the vehicle can improve visibility
while hitching, backing, and driving
with a trailer. See Driver Assistance
Systems 0252.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.
When parking your vehicle and your
trailer on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. Gradually release the brake pedal to allow the chocks to
absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Launching and Retrieving
a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out
of the vehicle before
backing onto the sloped part
of the ramp. Lower the
driver and passenger side
windows before backing
onto the ramp. This will
(Continued)