Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 13
Press the button to remove the key.
Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
SeeOnStar Overview 0472.
If locked out of the vehicle, see
Roadside Assistance Program
0 462. If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See
Memory Seats 056.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 468.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
least four seconds. The engine may
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
14 Keys, Doors, and Windows
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start024.
Q:Press to lock all doors.
If enabled, the turn signal lamps
may flash and/or the horn may
sound on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0153.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0153.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors unlock. The interior lamps
may come on and stay on for
20 seconds or until the ignition is
turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0153.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0153.
Press and hold
Kto remotely open
the windows, if enabled. See
Vehicle Personalization 0153.
x:Press twice quickly to release
the tailgate, if equipped.
7: Press and release to initiate the
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 23
Transmitter Pocket with BucketSeats
1. Place the transmitter in the transmitter pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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80 Seats and Restraints
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0467.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams, or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 153
.Vehicle Security
. Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings”
in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 323
Vehicle Care
General Information
General Information . . . . . . . . . . 324
California Proposition65 Warning . . . . . . . . . . . . . . . . . 325
California Perchlorate Materials Requirements . . . . . 325
Accessories and Modifications . . . . . . . . . . . . . . . . 325
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 326
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 326
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 328
Engine Oil . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Cleaner/Filter . . . . . . 340
Cooling System . . . . . . . . . . . . . . 342
Engine Overheating . . . . . . . . . . 347
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 348
Engine Fan . . . . . . . . . . . . . . . . . . . 349 Power Steering Fluid . . . . . . . . . 350
Washer Fluid . . . . . . . . . . . . . . . . . 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . 351
Brake Pad Life System . . . . . . . 352
Brake Fluid . . . . . . . . . . . . . . . . . . . 353
Battery - North America . . . . . . 354
Four-Wheel Drive . . . . . . . . . . . . . 356
Front Axle . . . . . . . . . . . . . . . . . . . . 357
Rear Axle . . . . . . . . . . . . . . . . . . . . 357
Noise Control System . . . . . . . . 357
Starter Switch Check . . . . . . . . . 358
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 359
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 359
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 359
Wiper Blade Replacement . . . . 360
Glass Replacement . . . . . . . . . . 361
Windshield Replacement . . . . . 361
Gas Strut(s) . . . . . . . . . . . . . . . . . . 361
Headlamp Aiming
Front Headlamp Aiming . . . . . . 362
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 362
Halogen Bulbs . . . . . . . . . . . . . . . . 362
LED Lighting . . . . . . . . . . . . . . . . . 363 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 363
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 364
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 365
License Plate Lamp . . . . . . . . . . 366
Electrical System
Electrical System Overload . . . 366
Fuses and Circuit Breakers . . . 366
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 367
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 370
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 372
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 375
All-Season Tires . . . . . . . . . . . . . . 375
Winter Tires . . . . . . . . . . . . . . . . . . 376
Low-Profile Tires . . . . . . . . . . . . . 376
All-Terrain Tires . . . . . . . . . . . . . . . 377
Tire Sidewall Labeling . . . . . . . . 377
Tire Designations . . . . . . . . . . . . . 379
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 381
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 Vehicle Care
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning
Light 0137.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid
at the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0437.
What to Add
Use only GM approved DOT 3 or
DOT 4 brake fluid, as indicated on
the reservoir cap, from a clean,
sealed container. See
Recommended Fluids and
Lubricants 0448.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0328 for battery location.
Stop/Start System
Vehicles equipped with a 2.7L L3B,
3.0L LM2, 5.3L L84 or 6.2L L87 are
equipped with a Stop/Start system
to shut off the engine to help
conserve fuel. See Stop/Start
System 0210. Vehicles with the Stop/Start system
have an Absorbed Glass Mat (AGM)
12-volt battery. Installation of a
standard 12-volt battery will result in
reduced 12-volt battery life. When
using a 12-volt battery charger on
the 12-volt AGM battery, some
chargers have an AGM battery
setting on the charger. If available,
use the AGM setting on the charger
to limit charge voltage to 14.8 volts.
Follow the charger manufacturer
’s
instructions.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 Vehicle Care
For vehicles not equipped with the
Stop/Start system:
1. Loosen the negative batterycable nut (1).
2. Remove the negative battery cable clamp (2) from the
negative battery post.
3. Cover the negative battery cable clamp, and negative
battery post with a
non-conductive material to
prevent any contact with the
negative battery cable.
Negative Battery Cable
Reconnection
Caution
When reconnecting the battery:. Use the original nut from the
vehicle to secure the
negative battery cable. Do
not use a different nut.
If you need a replacement
nut, see your dealer.
. Tighten the nut with a hand
tool. Do not use an impact
wrench or power tools to
tighten the nut.
The vehicle could be damaged if
these guidelines are not followed.
Caution
Do not use paints, lubricants,
or corrosion inhibitors on the nut
that secures the negative battery
cable to the vehicle. This could
damage the vehicle. For vehicles equipped with the Stop/
Start system:
1. Install the negative battery cable to the battery
sensor stud.
2. Install the negative battery cable nut to the battery sensor
stud and tighten.
3. Turn the ignition on.
For vehicles not equipped with the
Stop/Start system: 1. Install the negative battery cable clamp to the negative
battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 437 to determine when to check
the lubricant.