
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 13
Press the button to remove the key.
Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
SeeOnStar Overview 0472.
If locked out of the vehicle, see
Roadside Assistance Program
0 462. If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See
Memory Seats 056.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 468.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
least four seconds. The engine may

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
14 Keys, Doors, and Windows
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start024.
Q:Press to lock all doors.
If enabled, the turn signal lamps
may flash and/or the horn may
sound on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0153.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0153.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors unlock. The interior lamps
may come on and stay on for
20 seconds or until the ignition is
turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0153.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0153.
Press and hold
Kto remotely open
the windows, if enabled. See
Vehicle Personalization 0153.
x:Press twice quickly to release
the tailgate, if equipped.
7: Press and release to initiate the
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 15
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
displays in the Driver Information
Center (DIC). To replace the battery:
1. Separate and remove the back
cover of the transmitter with a
flat, thin object, such as a coin.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
16 Keys, Doors, and Windows
2. Press and slide the batterydown toward the pocket of the
transmitter in the direction of
the key ring. Do not use a
metal object
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a
CR2032 or equivalent battery.
5. Push together the transmitter back cover top side first, and
then the bottom toward the
key ring.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the
transmitter is within 1 m (3 ft). See
“Keyless Access Operation” later in
this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
The key that is part of the RKE
transmitter can be used for all locks.
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new transmitter
is needed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 19
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Tailgate
If equipped, keyless unlocking of the
exterior door handles and tailgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using
any exterior handle to unlock the
doors or open the tailgate will cause
the turn signal lamps to flash four
times quickly, indicating access is
disabled. If disabled, disarm the
alarm system before starting the
vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash twice quickly to
indicate access is enabled. Passive Locking
This feature will lock the vehicle
several seconds after all doors are
closed, if the vehicle is off and at
least one RKE transmitter has been
removed from the interior, or none
remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 153.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off see Vehicle
Personalization 0153.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off
see Vehicle Personalization 0153.
Key Access
To access a vehicle with a dead
transmitter battery, see Door Locks
0 26.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
22 Keys, Doors, and Windows
Transmitter Pocket with BucketSeats
5. Place the new transmitter in the transmitter pocket/insert.
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter. To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle. To start the vehicle:Transmitter Pocket without Bucket
Seats (Lower Compartment)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 23
Transmitter Pocket with BucketSeats
1. Place the transmitter in the transmitter pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
24 Keys, Doors, and Windows
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the RKEtransmitter to remove the key.
Never pull the key out without
pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Insert the key back into the RKE transmitter.
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. See Heated and
Ventilated Front Seats 058 and
Vehicle Personalization 0153.
If equipped, the automatic heated
steering wheel may also come on.
See Heated Steering Wheel 0117.