Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 417
The jump start positive post (3) and
the negative grounding point (4) for
the discharged battery are on the
passenger side of the vehicle.
The positive jump start connection
for the discharged battery is under a
cover. Slide the cover to expose the
terminal.1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you
may not be able to get enough
power from a single battery in another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) before
setting the parking brake. If you
have a four-wheel-drive vehicle, be sure the transfer
case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
420 Vehicle Care
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
1500
2500/3500
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are
dinghy and dolly towing. Dinghy
towing is towing the vehicle with all
four wheels on the ground. Dolly
towing is towing the vehicle with two
wheels on the ground and two
wheels on a dolly.
Here are some important things to
consider before recreational vehicle
towing:
. Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 421
.How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long the vehicle can be towed.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Follow the tow vehicle
manufacturer ’s instructions.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
(Two-Wheel-Drive Vehicles and
Vehicles with a Single-Speed
Transfer Case)
Caution
If a vehicle with two-wheel drive
or a single-speed transfer case is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Two-wheel-drive vehicles and
vehicles with a single-speed transfer
case should not be towed with all
four wheels on the ground.
Dinghy Towing (Vehicles with a
Two-Speed Transfer Case)
Only dinghy tow four-wheel-drive
vehicles with a two-speed transfer
case that have an N (Neutral) and a
4
n(Four-Wheel Drive Low) setting.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
422 Vehicle Care
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can allow the vehicle
to move even if the transmission
is in P (Park). You or others could
be injured. Set the parking brake
and use wheel blocks before
shifting the transfer case to
N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0223. 5. With the engine running,
release the parking brake and
verify that the transfer case is
in N (Neutral) by shifting the
transmission to D (Drive) and
then to R (Reverse). There
should be no movement while
shifting the transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/
ACCESSORY. If equipped with
Keyless Access, turn the
engine off. Disregard the Shift
to P (Park) DIC message. See
Ignition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
{Warning
To avoid death, serious injury,
or property damage, before
dinghy towing the vehicle, always
disconnect and secure the
(Continued)
Warning (Continued)
negative battery cable and cover
the negative battery post and
cable with a non-conductive
material. If the battery is left
connected or the battery cable
contacts the post, the Electric
Parking Brake may activate
during towing, which could cause
a crash.
8. Disconnect the negative (–) battery cable. See “Negative
Battery Cable Disconnection”
in Battery - North America
0 354.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
10. Move the steering wheel to make sure the steering column
is unlocked.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 423
11. If the vehicle has an ignitionkey, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 026.
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North
America 0354.
3. Turn on the ignition with the engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the
vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for five seconds until the green
light comes on in the button.
See
Ignition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
4. Set the parking brake. See Electric Parking Brake 0229.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m
(Two-Wheel Drive High). When
the shift to 2
m(Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 138.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel
Drive High) by starting the
engine and shifting the
transmission to D (Drive) and
then to R (Reverse). There
should be movement of the
vehicle while shifting. 9. Shift the transmission to
P (Park) and turn off the
ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage.
Dolly Towing
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
424 Vehicle Care
Caution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for
two-wheel drive or four-wheel drive,
regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0448.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Warning
Do not power wash any part of
the vehicle’s interior, including the
vinyl floor covering. This could
damage safety and other systems
in the vehicle, which would not be
covered by the vehicle warranty.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 449
UsageFluid/Lubricant
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer.
Hydraulic Brake System (Vehicles with DOT 3 brake fluid) DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in
Canada 19353127). See
Brake Fluid0353.
Hydraulic Brake System (Vehicles with DOT 4 brake fluid) DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in
Canada 19299571). See
Brake Fluid0353.
Hydraulic Power Steering System (2500/3500 Series Only) GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Weatherstrip Conditioning Weatherstrip Lubricant. See your dealer.Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287).Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 485
Engine (cont'd)Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . 209
Engine Air Filter Life System . . . . 339
Entry Lighting . . . . . . . . . . . . . . . . . . . 171
Equipment, Towing . . . . . . . . . . . . . 292
Event Data Recorders . . . . . . . . . . 470
Exit Lighting . . . . . . . . . . . . . . . . . . . . 171
Extended Parking . . . . . . . . . . . . . . . 216
Extender, Seat Belt . . . . . . . . . . . . . . 68
Exterior Cargo Lamps . . . . . . . . . . 169
Exterior Lamp Controls . . . . . . . . . 162
Exterior Lamps Off Reminder . . . 164
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 172
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 349
Filter, Engine Air Cleaner . . . . . . . . . . . 340
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 165
Flashers, Hazard Warning . . . . . . 166
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 401 Changing . . . . . . . . . . . . . . . . . . . . . 402
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Floor Console Storage . . . . . . . . . . 112
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 433
Fluid
Automatic Transmission . . . . . . 339
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 353
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 223
Power Steering . . . . . . . . . . . . . . . 350
Washer . . . . . . . . . . . . . . . . . . . . . . . 350
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 167
Folding Mirrors . . . . . . . . . . . . . . . . . . 40
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 264
Four-Wheel Drive . . . . . . . . . . 223, 356
Four-Wheel-Drive Light . . . . . . . . . 138
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 468
Front Axle . . . . . . . . . . . . . . . . . . . . . . 357
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 268
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 52
Heated and Ventilated . . . . . . . . . . 58
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 278
Economy, Driving for Better . . . 183 Fuel (cont'd)
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 282
Filling the Tank . . . . . . . . . . 279, 281
Foreign Countries . . . . . . . . . . . . 277
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . 143
Management, Active . . . . . . . . . . 215
Prohibited Fuels . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . 276, 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . 414
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses and Circuit Breakers . . . 366
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 370, 372
G
Garage Door Opener . . . . . . . . . . . 158Programming . . . . . . . . . . . . . . . . . 158
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 361
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 129