Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0234.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0223.
Driver Mode Control 0234 (If
Equipped).
2. Air Vents 0179.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 167.
Windshield Wiper/Washer
0 117.
4. Head-Up Display (HUD) 0149
(If Equipped).
5. Instrument Cluster 0124.
6. Shift Lever. See Automatic
Transmission 0217.
Range Selection Mode. See
Manual Mode 0220.
7. Light Sensor. See Automatic
Headlamp System 0165.
8. Infotainment 0173. 9.
Climate Control Systems 0174
(If Equipped).
Dual Automatic Climate Control
System 0176 (If Equipped).
10. Heated and Ventilated Front
Seats 058 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 253.
gTraction Control/Electronic
Stability Control 0231.
|Hazard Warning Flashers
0 166.
ALane Keep Assist (LKA)
(1500 Series) 0274 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 272 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0233.
jPower Assist Steps 032 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 29.
DC/AC Switch. See Power
Outlets 0118.
hAuto Stop Disable Switch (If
Equipped). See Stop/Start
System 0210.
LExpress Window Down
Button (If Equipped). See
Power Windows 045.
Tow/Haul Mode 0223 (On
Some Models).
Exhaust Brake (If Equipped).
See Duramax Diesel
Supplement.
Power Take-Off (PTO) (If
Equipped). See Duramax
Diesel Supplement.
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0118.
13. Power Outlets 0118.
14. USB Port. See the infotainment manual.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 13
Press the button to remove the key.
Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
SeeOnStar Overview 0472.
If locked out of the vehicle, see
Roadside Assistance Program
0 462. If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See
Memory Seats 056.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 468.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
least four seconds. The engine may
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
14 Keys, Doors, and Windows
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start024.
Q:Press to lock all doors.
If enabled, the turn signal lamps
may flash and/or the horn may
sound on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0153.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0153.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors unlock. The interior lamps
may come on and stay on for
20 seconds or until the ignition is
turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0153.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0153.
Press and hold
Kto remotely open
the windows, if enabled. See
Vehicle Personalization 0153.
x:Press twice quickly to release
the tailgate, if equipped.
7: Press and release to initiate the
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 17
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
least four seconds. The engine may
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 024.
Q:Press to lock all doors and the
tailgate, if equipped.
If enabled, the turn signal lamps
flash and/or the horn may sound on
the second press to indicate locking
has occurred. If enabled, the horn chirps when
Qis pressed again
within three seconds. See Vehicle
Personalization 0153.
If the driver door is open when
Qis
pressed, all doors will lock and then
the driver door will immediately
unlock, if enabled. See Vehicle
Personalization 0153.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0153.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors and the tailgate unlock. The
interior lamps may come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0153.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0153.
Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0153.
x:Press twice quickly to release
the tailgate, if equipped.
7: Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 19
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Tailgate
If equipped, keyless unlocking of the
exterior door handles and tailgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using
any exterior handle to unlock the
doors or open the tailgate will cause
the turn signal lamps to flash four
times quickly, indicating access is
disabled. If disabled, disarm the
alarm system before starting the
vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash twice quickly to
indicate access is enabled. Passive Locking
This feature will lock the vehicle
several seconds after all doors are
closed, if the vehicle is off and at
least one RKE transmitter has been
removed from the interior, or none
remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 153.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off see Vehicle
Personalization 0153.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off
see Vehicle Personalization 0153.
Key Access
To access a vehicle with a dead
transmitter battery, see Door Locks
0 26.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
22 Keys, Doors, and Windows
Transmitter Pocket with BucketSeats
5. Place the new transmitter in the transmitter pocket/insert.
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter. To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle. To start the vehicle:Transmitter Pocket without Bucket
Seats (Lower Compartment)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 25
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
.The RKE transmitter is inside
the vehicle or if the key is in the
ignition.
. The hood is not closed.
. There is an emission control
system malfunction and the lamp
is on.
. The ignition is in any mode other
than off.
. The hazard warning flashers
are on.
. Two remote starts or a remote
start with an extension have
been used.
. The vehicle is not in P (Park). The engine will turn off during a
remote vehicle start if:
.
The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on. The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
34 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash :
Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door or the hood is
opened without first disarming the
system. When the alarm is
activated, the turn signals flash and
the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
mistake:
. Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter.