2020 CHEVROLET SILVERADO remote start

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 331
1. Remote Negative (–) Location.See Jump Starting - North
America 0415.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0415.
3. Battery - North America 0354.
4. Engine Compartment Fuse
Block 0367.
5. Engine Cooling Fans (Out of View). See Cooling System
0 342.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0335.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0335.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0342.
9. Engine Air Cleaner/Filter 0340.
10. Brake Fluid Reservoir. See Brake Fluid 0353. 11. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 350.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 333
1. Remote Negative (–) Location.See Jump Starting - North
America 0415.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0415.
3. Battery - North America 0354.
4. Engine Compartment Fuse
Block 0367.
5. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0335.
6. Engine Cooling Fans (Out of View). See Cooling System
0 342.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0335.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0342.
9. Engine Air Cleaner/Filter 0340.
10. Brake Fluid Reservoir. See Brake Fluid 0353. 11. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 350.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 335
1. Remote Negative (–) Location.See Jump Starting - North
America 0415.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0415.
3. Battery - North America 0354.
4. Engine Air Cleaner/Filter 0340.
5. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0335.
6. Engine Cooling Fan (Out of View). See Cooling System
0 342.
7. Power Steering Fluid Reservoir. See Power Steering
Fluid 0350.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0335.
9. Auxiliary Battery. Battery -
North America 0354.
10. Brake Fluid Reservoir. See Brake Fluid 0353.
11. Engine Compartment Fuse
Block 0367. 12. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0342.
13. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 350.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0337.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0328 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
416 Vehicle Care
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
All Engines Except 6.6LV8 Engine (L8T)
1. Good Battery PositiveTerminal
2. Good Battery Negative Terminal
3. Discharged Battery Remote Negative Terminal
4. Discharged Battery Remote Positive Terminal
The jump start positive post (1) and
negative post (2) are on the battery
of the vehicle providing the jump
start.
The jump start positive post (4) and
the negative grounding point (3) for
the discharged battery are on the
passenger side of the vehicle.
The positive jump start connection
for the discharged battery is under a
cover. Slide the cover to expose the
terminal.
6.6L V8 Engine (L8T) Only
1. Good Battery PositiveTerminal
2. Good Battery Negative Terminal
3. Discharged Battery Remote Positive Terminal
4. Discharged Battery Remote Negative Terminal
The jump start positive post (1) and
negative post (2) are on the battery
of the vehicle providing the jump
start.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
418 Vehicle Care
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0328.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
(Continued)
Warning (Continued)
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too. Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative (−)
will go to a heavy, unpainted
metal engine part or to a
remote negative (−) terminal if
the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
7. Connect one end of the red positive (+) cable to the remote
positive (+) terminal of the
vehicle with the discharged
battery.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 419
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect one end of the black negative (−) cable to the
negative (−) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the negative (−) cable to the
remote negative (−) terminal to
the discharged battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Customer Information 463
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
474 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.