Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0234.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0223.
Driver Mode Control 0234 (If
Equipped).
2. Air Vents 0179.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 167.
Windshield Wiper/Washer
0 117.
4. Head-Up Display (HUD) 0149
(If Equipped).
5. Instrument Cluster 0124.
6. Shift Lever. See Automatic
Transmission 0217.
Range Selection Mode. See
Manual Mode 0220.
7. Light Sensor. See Automatic
Headlamp System 0165.
8. Infotainment 0173. 9.
Climate Control Systems 0174
(If Equipped).
Dual Automatic Climate Control
System 0176 (If Equipped).
10. Heated and Ventilated Front
Seats 058 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 253.
gTraction Control/Electronic
Stability Control 0231.
|Hazard Warning Flashers
0 166.
ALane Keep Assist (LKA)
(1500 Series) 0274 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 272 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0233.
jPower Assist Steps 032 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 29.
DC/AC Switch. See Power
Outlets 0118.
hAuto Stop Disable Switch (If
Equipped). See Stop/Start
System 0210.
LExpress Window Down
Button (If Equipped). See
Power Windows 045.
Tow/Haul Mode 0223 (On
Some Models).
Exhaust Brake (If Equipped).
See Duramax Diesel
Supplement.
Power Take-Off (PTO) (If
Equipped). See Duramax
Diesel Supplement.
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0118.
13. Power Outlets 0118.
14. USB Port. See the infotainment manual.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
10 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 59
Warning (Continued)
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If equipped, the buttons are on the
center stack. To operate, the engine
must be running. Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and
seatback.
Press
Cor{to ventilate the driver
or passenger seat.
The indicator light on the button
comes on when this feature is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
Auto Heated Seats
When the vehicle is on, this feature
will automatically activate the
heated seats at the level required by
the vehicle’ s interior temperature.
The active high, medium, low, or off
heated seat level will be indicated
by the manual heated seat buttons on the center stack. Use the manual
heated seat buttons on the center
stack to turn auto heated seats off.
If the passenger seat is unoccupied,
the auto heated seats feature will
not activate that seat. The auto
heated seats feature can be
programmed to always be enabled
when the vehicle is on. See
Vehicle
Personalization 0153.
Remote Start Heated and
Ventilated Seats
If equipped, the heated seats will
turn on automatically during a
remote start if it is cold outside and
the ventilated seats will turn on
automatically if it is hot outside.
If equipped, the heated steering
wheel will turn on automatically
during a remote start if it is cold
outside. The heated and ventilated
seat indicators and heated steering
wheel indicator may not come on
during this operation.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
80 Seats and Restraints
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0467.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams, or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 81
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 75.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0397 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0460.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0133.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 071. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 127
Cluster Menu (Midlevel and
Uplevel)
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to
scroll through the list of available
features. Press the thumbwheel to
select. Not all applications will be
available on all vehicles. .
Home
. Info App. This is where the
selected Driver Information
Center (DIC) displays can be
viewed. See “Driver Information
Center (DIC) (Uplevel)” in the
Index.
. Audio
. Navigation
. Phone
. Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph).
Speed Sign : Shows sign
information, which comes from a
roadway database in the onboard
navigation, if equipped.
Time : Displays the current time. Fuel Range :
Displays the
approximate distance the vehicle
can be driven without refueling. The
fuel range estimate is based on an
average of the vehicle’s fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. Fuel range cannot be
reset.
Audio
In the Audio menu, use the
thumbwheel to scroll through
options, browse for music, select
from favorites, or change the audio
source. In the main view, scroll to
change the station or go to the next
or previous track.
Navigation
In the Navigation menu, if there is
no active route, a compass will be
displayed. If there is an active route,
press the thumbwheel to cancel or
resume route guidance, mute or
unmute voice guidance, or access
Recents or Favorites.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
128 Instruments and Controls
Phone
In the Phone menu, if there is no
active phone call, view recent calls,
scroll through contacts, select from
the favorites, or change the phone
source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Use the thumbwheel to scroll
through items in the Options menu.
Head-up Display (HUD) :
If equipped, this feature allows for
adjusting the angle of the HUD
image and changing or turning off
the Speed Limit Sign.
HUD Rotation: Press the
thumbwheel while Adjust Rotation is
highlighted to enter Adjust Mode.
Scroll to adjust the angle of the
HUD display. Press the thumbwheel
to confirm and save the setting. This
feature may only be available in
P (Park).
Speed Limit Style: Press the
thumbwheel while Speed Limit Style
is highlighted to change the speed
sign style or to turn it off.Units :
Press the thumbwheel while
Units is displayed to enter the Units
menu. Choose US or metric units by
pressing the thumbwheel while the
desired item is highlighted.
A selected mark will be displayed
next to the selected item.
Info Page Options : Press the
thumbwheel while Info Page
Options is displayed to enter and
select the items to be displayed in
the Info app. A selected mark will be
displayed next to the selected item.
Home : Press the thumbwheel to
select the available elements to
display. Not all elements will be
available on all vehicles:
Speedometer, Speed Sign, Time,
and Fuel Range.
Display (Uplevel) : Press the
thumbwheel to enter the Display
menu. Select to turn on or off the
compass or speed sign.
Speed Warning : The Speed
Warning display allows the driver to
set a speed that they do not want to
exceed. To set the Speed Warning,
press the thumbwheel when Speed
Warning is displayed, or press the thumbwheel on the main view to set
the speed value. Scroll to adjust the
value. Press the thumbwheel to set
the speed. Once the speed is set,
this feature can be turned off by
pressing the thumbwheel while
viewing this page. If the selected
speed limit is exceeded, a pop-up
warning is displayed with a chime.
Software Information :
Press the
thumbwheel while Software
Information is highlighted to display
open source software information.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
136 Instruments and Controls
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank (Pickup
Model) 0279 or
Filling the Tank (Chassis Cab
Model) 0281. The diagnostic
system can detect if the adapter
has been left installed in the
vehicle, allowing fuel to
evaporate into the atmosphere. A few driving trips with the
adapter removed may turn off
the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel (Except
6.2L V8 Engine) 0276 or
Recommended Fuel (6.2L
V8 Engine) 0277.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0318. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is on while the
engine is off.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving