Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . 173
Climate Controls . . . . . . . . . . . . . . 174
Driving and Operating . . . . . . . . . 182
Vehicle Care . . . . . . . . . . . . . . . . . . 323
Service and Maintenance . . . . . 435
Technical Data . . . . . . . . . . . . . . . . 453
Customer Information . . . . . . . . . 458
Reporting Safety Defects . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 472
Connected Services . . . . . . . . . . . 478
Index . . . . . . . . . . . . . . . . . . . . 481
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0234.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0223.
Driver Mode Control 0234 (If
Equipped).
2. Air Vents 0179.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 167.
Windshield Wiper/Washer
0 117.
4. Head-Up Display (HUD) 0149
(If Equipped).
5. Instrument Cluster 0124.
6. Shift Lever. See Automatic
Transmission 0217.
Range Selection Mode. See
Manual Mode 0220.
7. Light Sensor. See Automatic
Headlamp System 0165.
8. Infotainment 0173. 9.
Climate Control Systems 0174
(If Equipped).
Dual Automatic Climate Control
System 0176 (If Equipped).
10. Heated and Ventilated Front
Seats 058 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 253.
gTraction Control/Electronic
Stability Control 0231.
|Hazard Warning Flashers
0 166.
ALane Keep Assist (LKA)
(1500 Series) 0274 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 272 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0233.
jPower Assist Steps 032 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 29.
DC/AC Switch. See Power
Outlets 0118.
hAuto Stop Disable Switch (If
Equipped). See Stop/Start
System 0210.
LExpress Window Down
Button (If Equipped). See
Power Windows 045.
Tow/Haul Mode 0223 (On
Some Models).
Exhaust Brake (If Equipped).
See Duramax Diesel
Supplement.
Power Take-Off (PTO) (If
Equipped). See Duramax
Diesel Supplement.
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0118.
13. Power Outlets 0118.
14. USB Port. See the infotainment manual.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
24 Keys, Doors, and Windows
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the RKEtransmitter to remove the key.
Never pull the key out without
pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Insert the key back into the RKE transmitter.
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. See Heated and
Ventilated Front Seats 058 and
Vehicle Personalization 0153.
If equipped, the automatic heated
steering wheel may also come on.
See Heated Steering Wheel 0117.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 25
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
.The RKE transmitter is inside
the vehicle or if the key is in the
ignition.
. The hood is not closed.
. There is an emission control
system malfunction and the lamp
is on.
. The ignition is in any mode other
than off.
. The hazard warning flashers
are on.
. Two remote starts or a remote
start with an extension have
been used.
. The vehicle is not in P (Park). The engine will turn off during a
remote vehicle start if:
.
The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on. The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 41
Press and holdKon the RKE
transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation (Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
This feature can be turned on or off.
See Vehicle Personalization 0153.
Heated Mirrors
1REAR : If equipped, the rear
window defogger also heats the
outside mirrors.
W: If equipped, press to turn the
heated outside mirrors on or off.
See “Rear Window Defogger” under
Climate Control Systems 0174 or
Dual Automatic Climate Control
System 0176.
Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle
is started.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.
Driving with the Blind Spot
Mirror
Actual Mirror View
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 61
To fold the seat, slowly pull the seat
cushion up.
To return the seat to the normal
seating position, slowly pull the seat
cushion down.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be(Continued)
Warning (Continued)
sure that the seat belts are
properly routed and attached, and
are not twisted.
Heated Rear Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns.
See the Warning under Heated
and Ventilated Front Seats 058.If available, the buttons are on the
rear of the center console. To
operate, the engine must be
running.
Press
MorLto heat the left or right
outboard seat cushion. An indicator
on the climate control display
appears when this feature is on.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 119
Rear of Front Center Console
The vehicle has one accessory
power outlet under the climate
control system and one accessory
power outlet on the rear of the
center console, if equipped, or on
the rear of the bench seat,
if equipped.
Lift the cover to access and replace
when not in use.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
15 amp rating.
Certain power accessory plugs may
not be compatible with the
accessory power outlet and could
overload vehicle or adapter fuses.
If a problem is experienced, see
your dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0318.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120-Volt
Alternating Current
If equipped, the vehicle has two
alternating current power outlets.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
154 Instruments and Controls
The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.Auto Fan Speed
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air
to the windshield to assist in
defogging, based on temperature
and humidity conditions. Touch Off or On.
Auto Rear Defog
This setting automatically turns the
rear defogger on based on
temperature and humidity
conditions.
Touch Off or On.
Collision/Detection Systems
Touch and the following may
display:
.
Alert Type
. Forward Collision System
. Front Pedestrian Detection
. Adaptive Cruise Go Notifier
. Lane Change Alert
. Park Assist
. Rear Camera Park Assist
Symbols
. Rear Cross Traffic Alert
Alert Type
This feature sets the type of alert
from the driver assistance systems
to help avoid crashes. Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting controls the vehicle
response when detecting a vehicle
ahead of you. The Off setting
disables all FCA and AEB functions.
With the Alert and Brake setting,
both FCA and AEB are available.
The Alert setting disables AEB. See
Automatic Emergency Braking
(AEB)
0266.
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or
reduce the harm caused by
front-end crashes with nearby
pedestrians. See Front Pedestrian
Braking (FPB) System (1500 Series)
0 268.
Touch Off, Alert, or Alert and Brake.
Adaptive Cruise Go Notifier
This setting determines if an alert
will appear when Adaptive Cruise
Control brings the vehicle to a
complete stop and the vehicle