Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
194 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0231.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0228.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 323
Vehicle Care
General Information
General Information . . . . . . . . . . 324
California Proposition65 Warning . . . . . . . . . . . . . . . . . 325
California Perchlorate Materials Requirements . . . . . 325
Accessories and Modifications . . . . . . . . . . . . . . . . 325
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 326
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 326
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 328
Engine Oil . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Cleaner/Filter . . . . . . 340
Cooling System . . . . . . . . . . . . . . 342
Engine Overheating . . . . . . . . . . 347
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 348
Engine Fan . . . . . . . . . . . . . . . . . . . 349 Power Steering Fluid . . . . . . . . . 350
Washer Fluid . . . . . . . . . . . . . . . . . 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . 351
Brake Pad Life System . . . . . . . 352
Brake Fluid . . . . . . . . . . . . . . . . . . . 353
Battery - North America . . . . . . 354
Four-Wheel Drive . . . . . . . . . . . . . 356
Front Axle . . . . . . . . . . . . . . . . . . . . 357
Rear Axle . . . . . . . . . . . . . . . . . . . . 357
Noise Control System . . . . . . . . 357
Starter Switch Check . . . . . . . . . 358
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 359
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 359
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 359
Wiper Blade Replacement . . . . 360
Glass Replacement . . . . . . . . . . 361
Windshield Replacement . . . . . 361
Gas Strut(s) . . . . . . . . . . . . . . . . . . 361
Headlamp Aiming
Front Headlamp Aiming . . . . . . 362
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 362
Halogen Bulbs . . . . . . . . . . . . . . . . 362
LED Lighting . . . . . . . . . . . . . . . . . 363 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 363
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 364
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 365
License Plate Lamp . . . . . . . . . . 366
Electrical System
Electrical System Overload . . . 366
Fuses and Circuit Breakers . . . 366
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 367
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 370
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 372
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 375
All-Season Tires . . . . . . . . . . . . . . 375
Winter Tires . . . . . . . . . . . . . . . . . . 376
Low-Profile Tires . . . . . . . . . . . . . 376
All-Terrain Tires . . . . . . . . . . . . . . . 377
Tire Sidewall Labeling . . . . . . . . 377
Tire Designations . . . . . . . . . . . . . 379
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 381
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
376 Vehicle Care
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be“MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires 0376.
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer for details regarding winter tire
availability and proper tire selection.
Also, see
Buying New Tires 0395.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Low-Profile Tires
If the vehicle has 275/60R20 or
275/50R22 size tires, they are
classified as low-profile tires.
Caution
Low-profile tires are more
susceptible to damage from road
hazards or curb impact than
standard profile tires. Tire and/or
wheel assembly damage can
occur when coming into contact
with road hazards like potholes,
or sharp edged objects, or when
sliding into a curb. The warranty
does not cover this type of
damage. Keep tires set to the
correct inflation pressure and
when possible, avoid contact with
curbs, potholes, and other road
hazards.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
396 Vehicle Care
tires have an all-season tread
design, the TPC Spec number
will be followed by MS for mud
and snow. SeeTire Sidewall
Labeling 0377 for additional
information.
GM recommends replacing worn
tires in complete sets of four (six
for dual rear wheels). Uniform
tread depth on all tires will help
to maintain the performance of
the vehicle. Braking and
handling performance may be
adversely affected if all the tires
are not replaced at the same
time. If proper rotation and
maintenance have been done,
all four tires (six for dual rear
wheels) should wear out at
about the same time. See Tire
Rotation 0392 for information
on proper tire rotation. However,
if it is necessary to replace only
one axle set of worn tires, place
the new tires on the rear axle
(two for single rear wheels, four
for dual rear wheels).
{Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{Warning
Mixing tires of different sizes,
tread patterns, or types on the
same axle may cause loss of
control of the vehicle, resulting
in a crash or other vehicle
damage. Use the same size,
load range, and type of tires
as the original tires.
This vehicle may have a
different size spare than the
road tires originally installed
on the vehicle. When new, the
(Continued)
Warning (Continued)
vehicle included a spare tire
and wheel assembly with a
similar overall diameter as the
road tires and wheels, so it is
all right to drive on it. The
spare tire was developed for
use on this vehicle and will not
affect vehicle handling.
{Warning
Using bias-ply tires on the
vehicle may cause the wheel
rim flanges to develop cracks
after many miles of driving.
A tire and/or wheel could fail
suddenly and cause a crash.
Use only radial-ply tires with
the wheels on the vehicle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 397
H, V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’maximum speed capability
when using winter tires with a
lower speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See Tire Pressure Monitor
System 0385.
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. See Vehicle Load Limits
0 197 for the label location and
more information about the Tire
and Loading Information label.Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
(Continued)
Warning (Continued)
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0395 and
Accessories and Modifications
0 325.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Customer Information 463
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
492 Index
Tires (cont'd)When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 394
Winter . . . . . . . . . . . . . . . . . . . . . . . . 376
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 276
Tow/Haul Mode . . . . . . . . . . . . . . . . . 223
Tow/Haul Mode Light . . . . . . . . . . . 139
Towing Driving Characteristics . . . . . . . . 283
Equipment . . . . . . . . . . . . . . . . . . . . 292
General Information . . . . . . . . . . 283
Recreational Vehicle . . . . . . . . . . 420
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Sway Control (TSC) . . . 304
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 419
Traction
Limited-Slip Differential . . . . . . . 239
Off Light . . . . . . . . . . . . . . . . . . . . . . 140
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 231
Trailer
Sway Control (TSC) . . . . . . . . . . 304
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Towing . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Trailering App . . . . . . . . . . . . . . . . . . 306
Transfer Case . . . . . . . . . . . . . . . . . . 223 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 217
Fluid, Automatic . . . . . . . . . . . . . . 339
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 464
Trip Odometer . . . . . . . . . . . . . . . . . . 129
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 202
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 167
Turn Signal
Bulb Replacement . . . . . . . . . . . . 364
U
Underseat Storage . . . . . . . . . . . . . 111
Uniform Tire Quality Grading . . . 397
Universal Remote System . . . . . . 158Operation . . . . . . . . . . . . . . . . . . . . . 160
Programming . . . . . . . . . . . . . . . . . 158
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 34
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 185
Identification Number (VIN) . . . 453
Load Limits . . . . . . . . . . . . . . . . . . . 197
Messages . . . . . . . . . . . . . . . . . . . . 152 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . 153
Remote Start . . . . . . . . . . . . . . . . . . . 24
Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Speed Messages . . . . . . . . . . . . . 153
Towing . . . . . . . . . . . . . . . . . . . . . . . . 419
Vehicle Ahead Indicator . . . . . . . . 140
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 383
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 470
Vehicle Security
Steering Column Lock . . . . . . . . . . 35
Ventilation, Air . . . . . . . . . . . . . . . . . . 179
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Voltmeter Gauge . . . . . . . . . . . . . . . 132
W
Warning Brake System Light . . . . . . . . . . . 137
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 272
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 123
Warnings Hazard Flashers . . . . . . . . . . . . . . 166
Washer Fluid . . . . . . . . . . . . . . . . . . . 350
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 493
WheelsAlignment and Tire Balance . . 399
Different Size . . . . . . . . . . . . . . . . . 397
Replacement . . . . . . . . . . . . . . . . . 399
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Where to Put the Restraint . . . . . . 88
Windows . . . . . . . . . . . . . . . . . . . . . . . . 45
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windshield Replacement . . . . . . . . . . . . . . . . . 361
Wiper/Washer . . . . . . . . . . . . . . . . .117
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 194
Winter Tires . . . . . . . . . . . . . . . . . . . . 376
Wiper Blade Replacement . . . . . . 360
Wireless Charging . . . . . . . . . . . . . . 121