2020 CHEVROLET SILVERADO navigation system

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
OnStar 477
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained
in this product, please visit
http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers, and copyright notices
are available for download. This
offer is valid for a period of three
years after our last shipment of this
product. This offer is valid to anyone
in receipt of this information.
*Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
478 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Connected Services 479
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent). The
LTE icon shows connection to
Wi-Fi. It is possible that the
icon may not illuminate even
though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 483
Capacities andSpecifications . . . . . . . . . . . . . . . . . 454
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 216
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 194
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .113
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 111
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 365
Center Seat . . . . . . . . . . . . . . . . . . . . . 53
Chains, Tire . . . . . . . . . . . . . . . . . . . . 400
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 121
Charging System Light . . . . . . . . . 134
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock . . . 359
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 89
Older Children . . . . . . . . . . . . . . . . . . 82
Securing . . . . . . . . . . . . 102, 105, 106 Child Restraints (cont'd)
Systems . . . . . . . . . . . . . . . . . . . . . . . . 86
Circuit Breakers . . . . . . . . . . . . . . . . 366
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Climate Control Systems . . . . . . . 174
Air Conditioning . . . . . . . . . . . . . . 174
Dual Automatic . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . 174
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . . . 124
Collision Damage Repair . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 118
Connected Services
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections
Connected Services . . . . . . . . . . 479
Control Hill Descent . . . . . . . . . . . . . . . . . . 233
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 231
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 139 Control of a Vehicle . . . . . . . . . . . . . 185
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant
Engine Temperature Gauge . . 131
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 174, 176
Cooling System . . . . . . . . . . . . . . . . . 342
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 464
Cruise Control . . . . . . . . . . . . . . . . . . 239
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 242
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 461 Offices . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 461
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . 470
D
Damage Repair, Collision . . . . . . . 465
Danger, Warning, and Caution . . . . 3

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
488 Index
Locks (cont'd)Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loss of Control . . . . . . . . . . . . . . . . . 187
Low Fuel Warning Light . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . 376
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 89
Lumbar Adjustment . . . . . . . . . . . . . . 54 Front Seats . . . . . . . . . . . . . . . . . . . . . 54
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 452
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 445
Maintenance Schedule . . . . . . . . . 437
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 448
Transfer Case . . . . . . . . . . . . . . . . 223
Malfunction Indicator Lamp . . . . . 135
Manual Mirrors . . . . . . . . . . . . . . . . . . 37
Manual Mode . . . . . . . . . . . . . . . . . . . 220
Manual Windows . . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 153
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . 153
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 43
Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 42
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 37
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 42
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Driver Control . . . . . . . . . . . . . . . . . 234
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 385
N
NavigationConnected Services . . . . . . . . . . 478
New Vehicle Break-In . . . . . . . . . . . 204
Noise Control System . . . . . . . . . . 357
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 128 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Engine Oil Pressure Gauge . . . 130
Pressure Light . . . . . . . . . . . . . . . . 143
Older Children, Restraints . . . . . . . 82
Online Owner Center . . . . . . . . . . . 461
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 471
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 474
OnStar Emergency . . . . . . . . . . . . . 473
OnStar Overview . . . . . . . . . . . . . . . 472
OnStar Security . . . . . . . . . . . . . . . . 474
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 348
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 167
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .118
Overheated Engine Protection Operating Mode . . . . 348