Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0227.
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 120.
4. Head-Up Display (HUD) 0152
(If Equipped).
5. Instrument Cluster 0127.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176. 9.
Climate Control Systems 0177
(If Equipped).
Dual Automatic Climate Control
System 0179 (If Equipped).
10. Heated and Ventilated Front
Seats 061 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
gTraction Control/Electronic
Stability Control 0235.
|Hazard Warning Flashers
0 169.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 277 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 036 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 28.
DC/AC Switch. See Power
Outlets 0122.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
LExpress Window Down
Button (If Equipped). See
Power Windows 049.
Tow/Haul Mode 0226 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0122.
13. Power Outlets 0122.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0124 (If
Equipped).
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 13
Press the button to remove the key.
Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
SeeOnStar Overview 0475.
If locked out of the vehicle, see
Roadside Assistance Program
0 465. If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See
Memory Seats 059.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 471.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
14 Keys, Doors, and Windows
least four seconds. The engine may
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start024.
Q:Press to lock all doors.
If enabled, the turn signal lamps
may flash and/or the horn may
sound on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0156.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 037.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0156.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors unlock. The interior lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0156.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 037.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0156.
Press and hold
Kto remotely open
the windows, if enabled. See
Vehicle Personalization 0156.
x:Press twice quickly to open
the tailgate, if equipped.
7: Press and release to initiate the
vehicle locator. The turn signal
lamps flash and the horn sounds
three times. Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
displays in the Driver Information
Center (DIC).
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
16 Keys, Doors, and Windows
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new transmitter
is needed./:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
least four seconds. The engine may
be started from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 024.
Q:Press to lock all doors and the
tailgate, if equipped.
If enabled, the turn signal lamps
flash and/or the horn may sound on
the second press to indicate locking
has occurred. If enabled, the horn chirps when
Qis pressed again
within three seconds. See Vehicle
Personalization 0156.
If the driver door is open when
Qis
pressed, all doors will lock and then
the driver door will immediately
unlock, if enabled. See Vehicle
Personalization 0156.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 037.
If equipped with remote mirror
folding, pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0156.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors and the tailgate unlock. The
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 17
interior lamps may come on and
stay on for 20 seconds or until the
ignition is turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. SeeVehicle
Personalization 0156.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 037.
If equipped with remote mirror
folding, pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0156.
Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0156.
x:Press twice quickly to release
the tailgate, if equipped.
7: Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Keyless Access Operation
The Keyless Access system allows
for doors and the tailgate to be
accessed without pressing the RKE
transmitter button. The RKE
transmitter must be within 1 m (3 ft)
of the tailgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the driver door. Keyless Unlocking can
also be turned off. See
Vehicle
Personalization 0156.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 059.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors and the tailgate
will unlock.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
18 Keys, Doors, and Windows
Driver Side Shown, PassengerSide Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed. Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on a passenger
door handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Tailgate
If equipped, keyless unlocking of the
exterior door handles and tailgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash four times quickly to indicate access is
disabled. Using any exterior handle
to unlock the doors or open the
tailgate will cause the turn signal
lamps to flash four times quickly,
indicating access is disabled.
If disabled, disarm the alarm system
before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash twice
quickly to indicate access is
enabled.
Passive Locking
This feature will lock the vehicle
several seconds after all doors are
closed, if the vehicle is off and at
least one RKE transmitter has been
removed from the interior, or none
remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
22 Keys, Doors, and Windows
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle.
To start the vehicle:
Transmitter Pocket without Bucket
Seats (Lower Compartment)Transmitter Pocket with Bucket Seats
1. Place the transmitter in the transmitter pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
24 Keys, Doors, and Windows
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 061 and
Vehicle Personalization 0156.
If equipped, the automatic heated
steering wheel may also come on.
See Heated Steering Wheel 0120.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The RKE transmitter is inside
the vehicle or if the key is in the
ignition. .
The hood is not closed.
. There is an emission control
system malfunction and the lamp
is on.
. The ignition is in any mode other
than off.
. The hazard warning flashers
are on.
. Two remote starts or a remote
start with an extension have
been used.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013. Starting the Engine Using Remote
Start
1. Press and releaseQ.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.