Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 11/19/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Company" for
Chevrolet Motor Division wherever it
appears in this manual.This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84660601 B Second Printing©2019 General Motors LLC. All Rights Reserved.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
12 Keys, Doors, and Windows
3. Place the new transmitter intothe transmitter pocket. The
transmitter pocket is inside the
center console storage area.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
5. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 3–5. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
6. Replace the key lock cylinder cap. See Door Locks 016.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you. 1. Remove the key lock cylinder cap. See Door Locks 016.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds. The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC displays will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
4. Place the new transmitter into the transmitter pocket. The
transmitter pocket is inside the
center console storage area.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 13
5. Press ENGINE START/STOP.When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Replace the key lock cylinder cap. See Door Locks 016.
Starting the Vehicle with a Low
Transmitter Battery or Wireless
Interference
If the transmitter battery is weak or
there is wireless interference, the
DIC may display NO REMOTE
DETECTED or PLACE
TRANSMITTER IN POCKET TO
START when you try to start the vehicle. The DIC may display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Open the center console and
place the transmitter in the
transmitter pocket with the
buttons facing the front of the
vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and press ENGINE
START/STOP. See Starting the
Engine 0153. Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
56 Seats and Restraints
For airbag locations, seeWhere Are
the Airbags? 053.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections. But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? 054.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal, knee, and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize the airbags inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 053.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 57
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash. See
Vehicle Data
Recording and Privacy 0302
and
Event Data Recorders 0302.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 103
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. SeeIgnition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0200.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
104 Instruments and Controls
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank 0187. A few
driving trips with the cap
properly installed may turn the
light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0185.
If the light remains on, see your
dealer.Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0197. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running. .
The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
MetricEnglish
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 115
Auto Volume
This feature adjusts the volume
based on vehicle speed and
ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High.
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater
than this level, the volume is
adjusted to this level. To set the
maximum startup volume, touch +
or−to increase or decrease.
Vehicle
Select and the following may
display:
.
Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start Climate and Air Quality
Select and the following may
display:
.
Auto Fan Speed
. Air Conditioning Mode
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Air Conditioning Mode
This feature changes the mode of
the air conditioning.
Select Off, On, or Last Setting.
Auto Defog
When set to On, the front defog will
automatically react to temperature
and humidity conditions that may
cause fogging. Only vehicles with
the dual automatic climate control
will have this option.
Select Off or On. Auto Rear Defog
If equipped, this allows the Auto
Rear Defog to be turned on or off.
This feature will automatically turn
on the rear window defogger when it
is cold outside.
Select Off or On.
Collision/Detection Systems
Select and the following may
display:
.
Forward Collision System
. Adaptive Cruise Go Notifier
. Lane Change Alert
. Rear Cross Traffic Alert
Forward Collision System
This feature will turn on or off the
Forward Collision Alert (FCA) and
Automatic Emergency Braking
(AEB). The Off setting disables all
FCA and AEB functions. With the
Alert and Brake setting, both FCA
and AEB are available. The Alert
setting disables AEB, but some
last-second automatic braking