Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
6 Introduction
1.Instrument Panel Illumination
Control 0128.
2. Air Vents 0137.
3. Trunk Release. See Trunk
0 20.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0176 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 184.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
5. Instrument Cluster 096.
Driver Information Center (DIC)
0 110.
6. Windshield Wiper/Washer 090.
7. Hazard Warning Flashers
0127.
8. Light Sensor. See Automatic
Headlamp System 0127. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage 084
and “USB Port” in the
infotainment manual.
10. Infotainment 0132.
11. Dual Automatic Climate Control
System 0133.
12. Storage Area with Accessory Power Outlet Inside. See
Center Console Storage 085
and
Power Outlets 092.
13. Heated and Ventilated Front
Seats 040 (If Equipped).
14. Traction Control/Electronic
Stability Control 0163.
15. Shift Lever. See Automatic
Transmission 0158.
16. Ignition Positions 0151.
17. Steering Wheel Controls 089.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0110.
18. Steering Wheel Controls 089
(Out of View). 19.
Horn 089.
20. Steering Wheel Adjustment
089.
21. Cruise Control 0165 (If
Equipped).
Adaptive Cruise Control 0167
(If Equipped).
Heated Steering Wheel 089 (If
Equipped).
Forward Collision Alert (FCA)
System 0178 (If Equipped).
22. Instrument Panel Storage 084
(If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0229.
23. Hood Release. See Hood
0 201.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0103.
25. Electric Parking Brake 0161.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 15
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
Starting the Vehicle
To start the engine using the remote
start feature: 1. Aim the RKE transmitter at the vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on. The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
To drive the vehicle, press the brake
pedal and ENGINE START/STOP.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1–3 are repeated while the
engine is still running. An extension
can be requested, 30 seconds after
starting. This provides a total of
30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes and
the engine will run for a total of
30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on then off before the remote
start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. The RKE transmitter is in the
vehicle.
. The vehicle is not off.
. The hood is not closed.
. The hazard warning flashers
are on.
. The malfunction indicator lamp
is on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 21
If equipped, there is a
glow-in-the-dark emergency trunk
release handle on the trunk lid. This
handle will glow following exposure
to light. Pull the release handle to
open the trunk from the inside.
After use, return to the stored
position.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system:
Off :Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the trunk
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the trunk and the hood. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
90 Instruments and Controls
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the right side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI :Use for fast wipes.
LO : Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
n L: Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
windshield wiper lever is released,
additional wipes may occur
depending on how long the
windshield washer had been
activated. See Washer Fluid0214
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades and windshield before using
them. If frozen to the windshield,
carefully loosen or thaw them. Damaged blades should be
replaced. See
Wiper Blade
Replacement 0218.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 201
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 014.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0286.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before driving.
To open the hood:
1. Pull the hood release lever with the
i. It is on the lower left
side of the instrument panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
3. After you have partially lifted the hood, the gas strut system
will automatically lift the hood
and hold it in the fully open
position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on
properly, and all tools are
removed.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
208 Vehicle Care
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants0284.
Change the fluid at the intervals
listed in Maintenance Schedule
0 276, and be sure to use the fluid
listed in Recommended Fluids and
Lubricants 0284.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview
0203.
When to Inspect the Engine Air
Cleaner/Filter
For intervals on changing and
inspecting the engine air cleaner/
filter, see Maintenance Schedule
0 276.
How to Inspect/Replace the
Engine Air Cleaner/Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/
filter, make sure that the engine air
cleaner/filter housing and nearby
components are free of dirt and
debris. Remove the engine air
cleaner/filter. Lightly tap and shake
the engine air cleaner/filter (away
from the vehicle), to release loose
dust and dirt. Inspect the engine air
cleaner/filter for damage, and
replace if damaged. Do not clean
the engine air cleaner/filter or
components with water or
compressed air.
To inspect or replace the engine air
cleaner/filter:
1. Screws
2. Secondary Air Hose (If
Equipped)
3. Electrical Connector
4. Air Duct Clamp
To inspect or replace the engine air
cleaner/filter:
1. Open the hood. See Hood
0 201.
2. Remove the seven screws (1) on top of the engine air
cleaner/filter housing.
3. Disconnect the secondary air hose (2) (if equipped).
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 219
2. Lift up on the latch in themiddle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Acoustic Windshield
The vehicle is equipped with an
acoustic windshield. If the
windshield needs to be replaced, be
sure to get an acoustic windshield
so you will continue to have the
benefits an acoustic windshield can
provide.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
(Continued)
Warning (Continued)
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0276.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
284 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Cooling System 0209.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity
grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil
0 204.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2 Category
LB or GC-LB.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in Canada 19353127).
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.