2020 CHEVROLET IMPALA tow

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
14 Keys, Doors, and Windows
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery.
Replace the battery if the DIC
indicates that battery replacement is
necessary.
The battery is not rechargeable. To
replace the battery: 1. Press the button on the RKE transmitter to extend the key
blade.
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 040.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
24 Keys, Doors, and Windows
Power Mirrors
1. Move the selector switch to L(Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 037. Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See
Side Blind Zone Alert (SBZA)
0181.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0182.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror housings.
The indicator will flash when a turn
signal or the hazard warning
flashers are used.
Puddle Light
The vehicle may have a puddle light
on the mirror housings. The light will
illuminate the ground when the door
is opened.Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
If equipped with heated mirrors:
K:
The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control
System 0133.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 25
The mirror(s) return to the original
position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0113.Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
42 Seats and Restraints
Rear Seats
Rear Seat Reminder
If equipped, the message REAR
SEAT REMINDER LOOK IN REAR
SEAT displays under certain
conditions indicating there may be
an item or passenger in the rear
seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on.
There will be an alert when the
vehicle is turned off. The alert does
not directly detect objects in the rear
seat; instead, under certain
conditions, it detects when a rear
door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rear
seat; for example, if a child enteredthe vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off.
See
Vehicle Personalization 0113.
Folding the Seatback
Either side of the seatback can be
folded for more cargo space. Fold a
seatback only when the vehicle is
not moving.
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
To fold the seatback:
Rear Seat with Folding Head
Restraints Shown, Non-Folding Head Restraints Similar
1. Lift the lever on top of the seatback to unlock it.
A tab near the seatback lever
raises when the seatback is
unlocked.
2. Fold the seatback forward.
Repeat the steps to fold the
other seatback, if desired.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 47
2. Pick up the latch plate and pullthe belt across you. Do not let
it get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 068. If this occurs, let
the belt go back all the way
and start again. If the locking feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
If the webbing locks in the latch
plate before it reaches the
buckle, tilt the latch plate flat to
unlock.
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 050.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
48 Seats and Restraints
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pullup on the shoulder belt.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.
Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
front outboard passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See How to
Wear Seat Belts Properly 044.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
56 Seats and Restraints
For airbag locations, seeWhere Are
the Airbags? 053.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections. But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? 054.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal, knee, and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize the airbags inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 053.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 61
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See“Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 062
for more information about
modifications that can affect how
the system operates.
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
. The passenger sensing system
may turn off the airbag(s) when
liquid is soaked into the seat.
If this happens, the OFF
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
. Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will turn on the front passenger airbag(s) while a
child restraint or child occupant
is on the seat. If the outboard
passenger airbag(s) are turned
on, the ON indicator will be lit.
If the front passenger seat gets wet,
dry the seat immediately. If the
airbag readiness light is lit, do not
install a child restraint or allow
anyone to occupy the seat. See
Airbag Readiness Light 0101 for
important safety information.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.