2020 CHEVROLET IMPALA ECO mode

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
190 Driving and Operating
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these areimportant for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0160.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
238 Vehicle Care
Light Truck (LT-Metric) Tire:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight. Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0147.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended tire inflation pressure as shown
on the tire placard. See
Tire
Pressure 0239 and
Vehicle Load Limits 0147.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire that
comes into contact with
the road.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Customer Information 299
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 056.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
300 Customer Information
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and withInnovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 319
Driving (cont'd)Hill and Mountain Roads . . . . . . 145
If the Vehicle is Stuck . . . . . . . . . 147
Loss of Control . . . . . . . . . . . . . . . 143
Off-Road Recovery . . . . . . . . . . . 143
Vehicle Load Limits . . . . . . . . . . . 147
Wet Roads . . . . . . . . . . . . . . . . . . . 144
Winter . . . . . . . . . . . . . . . . . . . . . . . . 145
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 133
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 186
Electric Parking Brake . . . . . . . . . . 161
Electric Parking Brake Light . . . . 105
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Overload . . . . . . . . . . . . . . . . . . . . . 225
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 203
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 289
Exhaust . . . . . . . . . . . . . . . . . . . . . . 157
Heater . . . . . . . . . . . . . . . . . . . . . . . . 154
Oil Life System . . . . . . . . . . . . . . . 206
Oil Pressure Light . . . . . . . . . . . . 108
Overheated Protection Operating Mode . . . . . . . . . . . . . 213
Overheating . . . . . . . . . . . . . . . . . . 212
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 157
Starting . . . . . . . . . . . . . . . . . . . . . . . 153
Entry Lighting . . . . . . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 302
Exit Lighting . . . . . . . . . . . . . . . . . . . . 130
Extended Parking . . . . . . . . . . . . . . . 157
Extender, Seat Belt . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 131
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 127
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 252 Changing . . . . . . . . . . . . . . . . . . . . . 253
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 272
Fluid
Automatic Transmission . . . . . . 207
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 214
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 178
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 300
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated . . . . . . . . . . 40
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 186
Economy, Driving for Better . . . 140
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 187

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
322 Index
Locks (cont'd)Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . . . . 108
Low-Profile Tires . . . . . . . . . . . . . . . . 233
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . 36 Front Seats . . . . . . . . . . . . . . . . . . . . . 36
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 286
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 281
Maintenance Schedule . . . . . . . . . 276 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 284
Malfunction Indicator Lamp . . . . . 103
Manual Mode . . . . . . . . . . . . . . . . . . . 160
Memory Seats . . . . . . . . . . . . . . . . . . . 37
Messages Engine Power . . . . . . . . . . . . . . . . .113
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .112 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . .113
Mirrors Automatic Dimming . . . . . . . . . . . . . 24
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 25
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 23
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 24
Manual Rearview . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . 24
Mirrors, Interior Rearview . . . . . . . . 25
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 241
N
NavigationConnected Services . . . . . . . . . . 313
Net, Convenience . . . . . . . . . . . . . . . 87
New Vehicle Break-In . . . . . . . . . . . 151
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 98 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 143
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 204 Oil (cont'd)
Engine Oil Life System . . . . . . . 206
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 64
Online Owner Center . . . . . . . . . . . 293
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 303
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 307
OnStar Emergency . . . . . . . . . . . . . 306
OnStar Overview . . . . . . . . . . . . . . . 305
OnStar Security . . . . . . . . . . . . . . . . 307
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 213
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheated Engine Protection Operating Mode . . . . 213
Overheating, Engine . . . . . . . . . . . . 212
Overview Instrument Panel . . . . . . . . . . . . . . . . 5P
ParkShifting Out of . . . . . . . . . . . . . . . . 156
Park Assist . . . . . . . . . . . . . . . . . . . . . 176