Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
6 Introduction
1.Instrument Panel Illumination
Control 0128.
2. Air Vents 0137.
3. Trunk Release. See Trunk
0 20.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0176 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 184.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
5. Instrument Cluster 096.
Driver Information Center (DIC)
0 110.
6. Windshield Wiper/Washer 090.
7. Hazard Warning Flashers
0127.
8. Light Sensor. See Automatic
Headlamp System 0127. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage 084
and “USB Port” in the
infotainment manual.
10. Infotainment 0132.
11. Dual Automatic Climate Control
System 0133.
12. Storage Area with Accessory Power Outlet Inside. See
Center Console Storage 085
and
Power Outlets 092.
13. Heated and Ventilated Front
Seats 040 (If Equipped).
14. Traction Control/Electronic
Stability Control 0163.
15. Shift Lever. See Automatic
Transmission 0158.
16. Ignition Positions 0151.
17. Steering Wheel Controls 089.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0110.
18. Steering Wheel Controls 089
(Out of View). 19.
Horn 089.
20. Steering Wheel Adjustment
089.
21. Cruise Control 0165 (If
Equipped).
Adaptive Cruise Control 0167
(If Equipped).
Heated Steering Wheel 089 (If
Equipped).
Forward Collision Alert (FCA)
System 0178 (If Equipped).
22. Instrument Panel Storage 084
(If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0229.
23. Hood Release. See Hood
0 201.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0103.
25. Electric Parking Brake 0161.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 23
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 08.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
24 Keys, Doors, and Windows
Power Mirrors
1. Move the selector switch to L(Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 037. Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See
Side Blind Zone Alert (SBZA)
0181.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0182.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror housings.
The indicator will flash when a turn
signal or the hazard warning
flashers are used.
Puddle Light
The vehicle may have a puddle light
on the mirror housings. The light will
illuminate the ground when the door
is opened.Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
If equipped with heated mirrors:
K:
The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control
System 0133.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
26 Keys, Doors, and Windows
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys07.Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0155.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
This feature stops the rear window
switches from working.
. Press
Z{to engage the rear
window lockout feature. The rear
door safety locks are also
enabled. See Safety Locks019.
The indicator light is on when
engaged.
. Press
Z{again to disengage.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
50 Seats and Restraints
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a
seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. SeeSeat Belt
Reminders 0100.
Keep seat belts clean and dry. See
Seat Belt Care 050.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 51
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced. New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 0101.
Airbag System
The vehicle has the following
airbags:
.
A frontal airbag for the driver
. A frontal airbag for the front
outboard passenger
. A knee airbag for the driver
. A knee airbag for the front
outboard passenger
. A seat-mounted side impact
airbag for the driver
. A seat-mounted side impact
airbag for the front outboard
passenger
. Seat-mounted side impact
airbags for the second row
outboard passengers
. A roof-rail airbag for the driver
and the passenger seated
directly behind the driver
. A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 53
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 064 or
Infants and Young Children 065.
There is an airbag readiness light
on the instrument cluster, which
shows the airbag symbol. The
system checks the airbag electrical
system for malfunctions. The light
tells you if there is an electrical
problem. See Airbag Readiness
Light 0101.
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.
The front outboard passenger
frontal airbag is in the passenger
side instrument panel.
The driver knee airbag is below the
steering column. The front outboard
passenger knee airbag is below the
glove box.