Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
216 Vehicle Care
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
When the brake fluid falls to a low
level, the brake warning light comes
on. See Brake System Warning
Light 0104.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid
at the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0276. What to Add
Use only GM approved DOT 3
brake fluid from a clean, sealed
container. See
Recommended
Fluids and Lubricants 0284.{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
This vehicle has a standard 12-volt
battery under the hood. See Engine
Compartment Overview 0203.
Refer to the replacement number
shown on the original battery label
when a new 12-volt battery is
needed.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Service and Maintenance 281
(2)Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0208.
(4) Or every five years, whichever
comes first. See Cooling System
0 209.
(5) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Replace brake fluid every five
years. See Brake Fluid 0215.
(7) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0218.
(8) Or every 10 years, whichever
comes first. See Gas Strut(s)0219.
(9) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 264.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
282 Service and Maintenance
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0284 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Customer Information 295
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 317
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . 180
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 158
Transmission Fluid . . . . . . . . . . . 207
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 160
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 217
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 216, 259
Blade Replacement, Wiper . . . . . 218
Brake Parking, Electric . . . . . . . . . . . . . . 161
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Antilock . . . . . . . . . . . . . . . . . . . . . . . 161
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 163
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 142 Braking (cont'd)
Automatic
Emergency (AEB) . . . . . . . . . . . 180
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 221
Headlamp Aiming . . . . . . . . . . . . . 220
Headlamps . . . . . . . . . . . . . . . . . . . 221
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
License Plate Lamps . . . . . . . . . 224
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . 247
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 91 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 200
California Proposition
65 Warning . . . . . . . . . .199, 216, 259, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 288
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 157
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Management System . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 85
Chains, Tire . . . . . . . . . . . . . . . . . . . . 251
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 92
Charging System Light . . . . . . . . . 102
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 103
Child Restraints Infants and Young Children . . . . . 65
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 323
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 218
Extended . . . . . . . . . . . . . . . . . . . . . 157
Over Things That Burn . . . . . . . 156
Parking or Backing Assistance Systems . . . . . . . . . . 176
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 101
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Passenger Sensing System . . . . . 57
Perchlorate Materials Requirements, California . . . . . . 200
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 92
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 155
Seat Adjustment . . . . . . . . . . . . . . . . 35
Windows . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . 49
Privacy
Vehicle Data Recording . . . . . . . 302 Program
Courtesy Transportation . . . . . . 296
Prohibited Fuels . . . . . . . . . . . . . . . . 186
Proposition 65 Warning,
California . . . . . . . . . . . .199, 216, 259, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 299
R
Radio Frequency Statement . . . . 300
Reading Lamps . . . . . . . . . . . . . . . . . 129
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Rear Vision Camera (RVC) . . . . . 176
Rearview Mirrors . . . . . . . . . . . . . . . . 25Automatic Dimming . . . . . . . . . . . . . 25
Reclining Seatbacks . . . . . . . . . . . . . 36
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 284
Records Maintenance . . . . . . . . . . . . . . . . . . 286
Recreational Vehicle Towing . . . . 262
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 294 Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 14
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 63
Maintenance . . . . . . . . . . . . . . . . . . 285
Replacing Airbag System . . . . . . . . 63
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 78
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 51
Reporting Safety Defects Canadian Government . . . . . . . . 301
General Motors . . . . . . . . . . . . . . . 301
U.S. Government . . . . . . . . . . . . . 300
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 69
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 155
Reverse Tilt Mirrors . . . . . . . . . . . . . . 24
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 144
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 294
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rotation, Tires . . . . . . . . . . . . . . . . . . 245
Routing, Engine Drive Belt . . . . . . 289