Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 294.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0305.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 300.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 11
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
Temporarily Disable Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
door for several seconds with a door
open. Passive locking will then
remain disabled until
Qis pressed,
or until the vehicle is turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see Vehicle Personalization
0 113.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0113.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off,
see
Vehicle Personalization 0113.
Keyless Trunk Opening
Press the touch pad on the
underside of the trunk lid to open
the trunk if the RKE transmitter is
within 1 m (3 ft) of the trunk.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 16.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 016.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, or 5.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 13
5. Press ENGINE START/STOP.When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Replace the key lock cylinder cap. See Door Locks 016.
Starting the Vehicle with a Low
Transmitter Battery or Wireless
Interference
If the transmitter battery is weak or
there is wireless interference, the
DIC may display NO REMOTE
DETECTED or PLACE
TRANSMITTER IN POCKET TO
START when you try to start the vehicle. The DIC may display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Open the center console and
place the transmitter in the
transmitter pocket with the
buttons facing the front of the
vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and press ENGINE
START/STOP. See Starting the
Engine 0153. Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
14 Keys, Doors, and Windows
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery.
Replace the battery if the DIC
indicates that battery replacement is
necessary.
The battery is not rechargeable. To
replace the battery: 1. Press the button on the RKE transmitter to extend the key
blade.
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 040.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
62 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0299.
{Warning
For up to 10 seconds after the
vehicle is turned off and the 12‐
volt battery is disconnected, an
airbag can still inflate during
improper service. You can be
injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag
system. Be sure to follow proper
service procedures, and make
sure the person performing work
for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 57.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 113
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
Infotainment System Audio
System Controls
To access the personalization
menus:
1. Touch SETTINGS on the Home Page on the infotainment
display.
2. Touch the desired feature to display a list of available
options.
3. Touch to select the desired feature setting.
4. Press
qBACK to return to the
previous menu.
Personalization Menus
The following list of features may be
available:
. Time and Date
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
198 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 199
California Proposition65 Warning . . . . . . . . . . . . . . . . . 199
California Perchlorate Materials Requirements . . . . . 200
Accessories and Modifications . . . . . . . . . . . . . . . . 200
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 200
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 201
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 203
Engine Oil . . . . . . . . . . . . . . . . . . . . 204
Engine Oil Life System . . . . . . . 206
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 207
Engine Air Cleaner/Filter . . . . . . 208
Cooling System . . . . . . . . . . . . . . 209
Engine Overheating . . . . . . . . . . 212
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 213
Washer Fluid . . . . . . . . . . . . . . . . . 214
Brakes . . . . . . . . . . . . . . . . . . . . . . . 214
Brake Fluid . . . . . . . . . . . . . . . . . . . 215 Battery - North America . . . . . . 216
Starter Switch Check . . . . . . . . . 217
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 217
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 218
Wiper Blade Replacement . . . . 218
Windshield Replacement . . . . . 219
Gas Strut(s) . . . . . . . . . . . . . . . . . . 219
Headlamp Aiming
Front Headlamp Aiming . . . . . . 220
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 221
Halogen Bulbs . . . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . . . 221
LED Lighting . . . . . . . . . . . . . . . . . 221
Headlamps, Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 221
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
License Plate Lamp . . . . . . . . . . 224
Electrical System
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 225 Electrical System Overload . . . 225
Fuses and Circuit Breakers . . . 226
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 231
All-Season Tires . . . . . . . . . . . . . . 232
Winter Tires . . . . . . . . . . . . . . . . . . 233
Low-Profile Tires . . . . . . . . . . . . . 233
Summer Tires . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . 236
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 237
Tire Pressure . . . . . . . . . . . . . . . . . 239
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . . . 240
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 241
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 242
Tire Inspection . . . . . . . . . . . . . . . . 245
Tire Rotation . . . . . . . . . . . . . . . . . 245
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 246
Buying New Tires . . . . . . . . . . . . . 247
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 249
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 199
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 249
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 250
Wheel Replacement . . . . . . . . . . 251
Tire Chains . . . . . . . . . . . . . . . . . . . 251
If a Tire Goes Flat . . . . . . . . . . . . 252
Tire Changing . . . . . . . . . . . . . . . . 253
Compact Spare Tire . . . . . . . . . . 258
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . 259
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 262
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 262
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 269
Floor Mats . . . . . . . . . . . . . . . . . . . . 272
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0216
and
Jump Starting - North America
0 259 and the back cover.