2020 CHEVROLET EXPRESS door lock

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 279
1. Spare Tire
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Hoist Handle andExtension(s)
7. Wheel Wrench
1. Assemble the wheel wrench (7) to the hoist handle and the
extension(s) (6).
2. Open the passenger side rear door.
3. Insert the chisel end of the hoist handle, on an angle,
through the hole in the rear
floor panel above the bumper.
Be sure the hoist handle
connects to the hoist shaft. The
chiseled end of the hoist
handle is used to lower the
spare tire.
4. Turn the wheel wrench counterclockwise to lower the
spare tire to the ground.
Continue to turn the wheel
wrench until the spare tire can
be pulled out from under the
vehicle.
5. Pull the spare tire out from under the vehicle.
6. Tilt the tire toward the vehiclewith some slack in the cable to
access the tire/wheel retainer.
Tilt the retainer and pull it
through the center of the wheel
along with the cable and
spring.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
280 Vehicle Care
For a vehicle that was
completed from a cab and
chassis, refer to the information
from the body supplier/installer.
The spare tire is a full-size tire,
like the other tires on the
vehicle.
7. Put the spare tire near the flat tire.
8. Close the passenger side rear door.
Removing the Flat Tire and
Installing the Spare Tire
If the vehicle has plastic wheel nut
caps, loosen them by turning the
wheel wrench counterclockwise.
The wheel nut caps are designed to
remain with the center cap. Remove
the center cap.
If the wheel has a smooth center
piece, place the chisel end of the
wheel wrench in the slot on the
wheel and gently pry it out.
1. Jack
2. Hoist Handle
3. Extension(s)
4. Wheel Wrench
5. Jack Handle
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat 0276.
2. Turn the wheel wrench
counterclockwise to loosen all
the wheel nuts, but do not
remove them yet.
3. Assemble the jack and tools: Front Flat: Assemble the
jack (1) together with the jack
handle (5), one or two
extension(s) (3), and the wheel
wrench (4).
Rear Flat: Assemble the
jack (1) together with the jack
handle (5), two extensions (3),
and the wheel wrench (4).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
298 Vehicle Care
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.Lubricate the upper and lower
control arm ball joints, at least every
other engine oil change.
Lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm
socket, and pitman arm socket, at
least every other engine oil change.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
OnStar 337
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
OnStar 339
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location. .
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0213. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Connected Services 343
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 167
Add-On Electrical Equipment . . . 213
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 310
Air Cleaner/Filter, Engine . . . . . . . 229
Air Conditioning . . . . . . . . . . . 144, 146
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 149
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 49
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
Where Are the Airbags? . . . . . . . . 46
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 54
Light On-Off . . . . . . . . . . . . . . . . . . . . 91
On-Off Light . . . . . . . . . . . . . . . . . . . . 91 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 50
Readiness Light . . . . . . . . . . . . . . . . 90
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 53
System Check . . . . . . . . . . . . . . . . . . 43
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 19
Alert Side Blind Zone (SBZA) . . . . . . 188
All-Season Tires . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 123
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 126
Antilock Brake System (ABS) . . . 176 Warning Light . . . . . . . . . . . . . . . . . . . 95
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 294
Interior . . . . . . . . . . . . . . . . . . . . . . . . 299
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 325
Audio Theft-Deterrent Feature . . . . . . . .118
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 14

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 345
Automatic (cont'd)Headlamp System . . . . . . . . . . . . .112
Transmission . . . . . . . . . . . . . . . . . 171
Transmission Fluid . . . . . . 225, 228
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 174
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 243
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 131
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 126
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 241
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . .116
Load Management . . . . . . . . . . . . .115
Power Protection . . . . . . . . . . . . . .116
Battery - North America . . . . 240, 288
Blade Replacement, Wiper . . . . . 244
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 136
Brake System Warning Light . . . . . . . . . . 94
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Antilock . . . . . . . . . . . . . . . . . . . . . . . 176 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 177
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Parking . . . . . . . . . . . . . . . . . . . . . . . 177
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 153
Break-In, New Vehicle . . . . . . . . . . 162
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 247
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 245
Halogen Bulbs . . . . . . . . . . . . . . . . 245
Headlamp Aiming . . . . . . . . . . . . . 245
Headlamps . . . . . . . . . . . . . . . . . . . 245
License Plate Lamps . . . . . . . . . 247
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Buying New Tires . . . . . . . . . . . . . . . 271
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 81
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 216
California Proposition
65 Warning . . . . . . . . . .215, 240, 288,
Back CoverCamera
Rear Vision (RVC) . . . . . . . . . . . . 184
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 318
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 156
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 77
Cargo Door Relocking . . . . . . . . . . . 14
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 126
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 247
Chains, Tire . . . . . . . . . . . . . . . . . . . . 275
Charging System Light . . . . . . . . . . 92
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Ignition Transmission Lock . . . 243
Child Restraints Infants and Young Children . . . . . 57
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 62
Older Children . . . . . . . . . . . . . . . . . . 55
Securing . . . . . . . . . . . . . . . . . . . . 70, 72
Systems . . . . . . . . . . . . . . . . . . . . . . . . 59