2020 CHEVROLET EXPRESS phone

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
82 Instruments and Controls
2. Find the vehicle's currentlocation and variance zone
number on the map.
Zones 1 through 15 are
available.
3. Press
Vto scroll through and
select the appropriate
variance zone.
4. Press
3until the vehicle
heading, for example, N for
North, is displayed in the DIC.
5. If calibration is necessary, calibrate the compass. See
“Compass Calibration
Procedure” following. Compass Calibration
The compass can be manually
calibrated. Only calibrate the
compass in a magnetically clean
and safe location, such as an open
parking lot, where driving the
vehicle in circles is not a danger.
It is suggested to calibrate away
from tall buildings, utility wires,
manhole covers, or other industrial
structures, if possible.
If CAL should ever appear in the
DIC display, the compass should be
calibrated.
If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be a
strong magnetic field interfering with
the compass. Such interference
may be caused by a magnetic CB or
cell phone antenna mount, a
magnetic emergency light, magnetic
note pad holder, or any other
magnetic item. Turn off the vehicle,
move the magnetic item, then turn
on the vehicle and calibrate the
compass.
To calibrate the compass, use the
following procedure:
Compass Calibration Procedure
1. Before calibrating the compass, make sure the compass zone
is set to the variance zone in
which the vehicle is located.
See “Compass Variance (Zone)
Procedure” earlier in this
section.
Do not operate any switches
such as window, climate
controls, seats, etc. during the
calibration procedure.
2. Press
Tuntil PRESSVTO
CALIBRATE COMPASS
displays.
3. Press
Vto start the compass
calibration.
4. The DIC will display CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle in
tight circles at less than 8 km/h
(5 mph) to complete the
calibration. The DIC will display
CALIBRATION COMPLETE for
a few seconds when the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 83
calibration is complete. The
DIC display will then return to
PRESS
VTO CALIBRATE
COMPASS.
Clock
Setting the Time or Date
1. With the radio on, pressHand
the HR, MIN, MM, DD, and
YYYY (hour, minute, month,
day, and year) display.
2. Press the softkey under any one of the tabs to be changed.
Every time the softkey is
pressed again, the time or the
date if selected, increases
by one.
Another way to increase the
time or date is to press
¨SEEK
or
\FWD (forward).
3. To decrease, press
©SEEK or
sREV. Turn thefknob, on
the upper right side of the
radio, to adjust the selected
setting. Changing the Time or Date Default
Settings
1. With the radio on, press
Hand
then the softkey under the
forward arrow that is currently
displayed on the infotainment
display until the time 12H
(hour) and 24H (hour), and the
date MM/DD (month and day)
and DD/MM (day and month)
are displayed.
2. Press the softkey under the desired option.
3. Press
Hagain to apply the
selected default, or let the
screen time out.
Power Outlets
Power Outlets 12 Volt Direct
Current
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel. Remove the cover to access and
replace when not in use.
Certain power accessory plugs may
not be compatible to the accessory
power outlet and could overload
vehicle or adapter fuses. If a
problem is experienced, see your
dealer.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
84 Instruments and Controls
Caution (Continued)
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See Add-On
Electrical Equipment 0213.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
This power outlet can be used to
plug in electrical equipment that
uses a maximum limit of 150 watts. The 110/120 volt power outlet is on
the instrument panel.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on,
equipment requiring less than 150
watts is plugged into the outlet, and
no system fault is detected.
The indicator light does not come on
when the ignition is off, or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the Retained
Accessory Power (RAP) off and
then back on. See
Retained
Accessory Power (RAP) 0167.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in: .
Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
. Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Cigarette Lighter
If equipped with a cigarette lighter,
to heat, push it in all the way and let
go. When it is ready for use, it will
pop back out by itself.
Do not use the lighter to plug in
accessory devices. Use the power
outlets provided.
Caution
Holding a cigarette lighter in while
it is heating does not let the
lighter back away from the
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 125
and steering wheel controls,
if equipped. SeeDefensive Driving
0 152.
FAV : If equipped with a FAV button,
a maximum of 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs and by using the
radio favorites page button (FAV
button). Press FAV to go through up
to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM,
FM, or SXM stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be
stored. 3. Press and hold one of the
six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs
and to begin the process of
programming favorites for the
chosen number of numbered
pages.Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
126 Infotainment System
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar and the SiriusXM Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 131
begin to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3s from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC :If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD. .
The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side can connect
to an external audio device such as
an iPod, MP3 player, or CD player
for use as another source for audio
listening. This input jack is not an
audio output; do not plug
headphones into the front auxiliary
input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving 0152 for more
information on driver distraction. To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:
Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
136 Infotainment System
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.